ABOUT LA VENTANA TREATMENT PROGRAMS - THOUSAND OAKS
La Ventana Treatment Programs provides a variety of behavioral health services through its three California-based treatment centers, which includes one location in Ventura. The facility in Thousand Oaks treats individuals struggling with substance is disorder, co-occurring mental health disorders, and/or co-occurring eating disorders. Services include residential and outpatient programs, as well as medically monitored detox. La Ventana is one of 197 substance abuse treatment facilities in California (just 15 percent of all facilities in the state) to provide medical detox.
TREATMENT & ASSESSMENT
All clients receive a complimentary assessment before being placed in the proper treatment program. Treatment uses 12-step principles and incorporates a variety of evidence-based treatment modalities, including relapse prevention training, cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), the latter of which is offered by a little more than half (50.3 percent) of treatment facilities in California.
Length of stay in the residential program depends upon each client's specific needs. The program involves gender-specific group therapy, one-on-one counseling, and anger management workshops, as well as holistic activities such as yoga, meditation, and art therapy.
Outpatient options include a partial hospitalization program (PHP), which is a modality available in just 18.5 percent of outpatient treatment facilities in California. There's also an intensive outpatient program (IOP), as well as affiliated sober living facilities.
According to its website, La Ventana employs physicians, psychiatrists, registered nurses, licensed therapists, and registered dieticians.
ACCOMMODATIONS & AMENITIES
In addition to its 12-bed detox unit, La Ventana operates several six-bed residential facilities that provide homelike, gender-specific accommodations. These homes are equipped with cable TV and Wi-Fi, and clients have access to a local health club.
WHAT ALUMNI SAY
The two alumni polled by Rehabs.com at the time of this writing gave La Ventana positive feedback. Both indicated that they would recommend the facility to friends and family, and awarded it five stars for its cleanliness. Henry, a 40-to-59-year old who attended the program twice, praised the rehab for its individualized treatment and safe, effective detox. "I was very pleased with my treatment," he wrote. The other alum, who participated anonymously, agreed and added that they especially liked the group therapy.
La Ventana received mixed feedback on secondary sites, earning an average rating of 2.5 out of five stars based on 14 Yelp reviews and a 4.6 out of five-star average based on the opinions of 55 individuals on Facebook, which the facility may manage. Former clients who were satisfied with their treatment agreed that detox services were solid and indicated that staff were warm and caring. In a representative Yelp review, Kristy noted: "What a great place for people struggling during actual detox. The staff was beyond wonderful and caring."
Unhappy alumni reported an untrained staff, frustrating billing policies, and/or a lack of one-on-one therapy. "When seeing your therapist you only get 2 days a week for 1 hour," Karissa reported in a negative review on Yelp.
WHAT STAFF SAY
Georgia, the one staff member polled by Rehabs.com at the time of this writing, gave La Ventana positive feedback. She noted that she would recommend the facility to others and awarded it five out of five stars for the overall quality of its counseling services and the credentials and experience of its medical staff. “The care of clients & family while in treatment & aftercare are the strengths of this facility,” she wrote.
According to the facility’s website, La Ventana works with many major insurance companies, including Aetna, Cigna, and Anthem Blue Cross.
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