ABOUT CROSSROADS RECOVERY CENTERS
Crossroads Recovery Centers is a dual diagnosis facility in La Habra, Calif., 25 miles southeast of downtown Los Angeles, that offers multiple levels of care - detoxification, residential, outpatient treatment, and aftercare - for adults ages 18 and older facing substance abuse and co-occurring mental health disorders.
Offering stays of 30, 60, and 90 days, Crossroads Recovery Center is one of just 440 (33.6 percent) of facilities in the state with residential services that extend past 30 days.
TREATMENT & ASSESSMENT
According to its website, Crossroads Recovery Centers uses a “modern, all-therapy, non 12 step approach.” The process begins with an assessment to determine an appropriate level of care, at which point clients meet with certified medical and behavioral health staff members. Those experiencing withdrawal from alcohol, heroin, opiates, and other substance may be recommended for 24-hour medically monitored detoxification. Crossroads also offers a “Detox Only Program” that lasts seven to 10 days.
Treatment aims to address a client’s psychological, physical, emotional, spiritual, and social needs through one-on-one and group therapy sessions grounded in cognitive behavioral therapy (CBT), motivational enhancement therapy (MET), and SMART Recovery. The center also makes use of dialectical behavior therapy, an approach used at just 50.3 percent of facilities statewide, as well as education, recreation, and medication management.
For those seeking treatment they can incorporate into their weekly schedules, Crossroads offers several options. There’s a partial hospitalization (day treatment) program that meets six hours daily, five to seven days per week, an intensive outpatient (IOP) track that meets three hours a day, three to five days per week, and general outpatient care. Similar to its residential services, Crossroads’ outpatient care consists of individual or group therapy, medication management, drug education, relapse prevention, and aftercare planning.
Along with its traditional services, Crossroads offers individualized outpatient behavioral health treatment plans, available as short-term (six to 16 weeks) or long-term (more than 16 weeks) care. The center encourages family participation and offers couples counseling, a service that’s available at just 53.5 percent of facilities statewide. Clients also focus on developing a sober support network and have opportunity to connect with local community groups.
The treatment team at Crossroads Recovery Center includes a licensed clinical social worker, a licensed marriage and family therapist, nurse practitioners, and a consulting psychiatrist. Relative to other facilities in the state, Crossroads is one of just 182 (13.9 percent) that’s accredited by the Joint Commission.
ACCOMMODATIONS & AMENITIES
Crossroads Recovery Center can accommodate up to six clients at a time in shared rooms. Amenities of the home include a communal area with a flat-screen TV, a kitchen with dining room, an outdoor pool, and a sun room. A private chef caters all meals on-site.
WHAT ALUMNI SAY
Feedback provided to Rehabs.com by a pair of program alumni was positive.
One alum gave the facility four or five out of five stars across all 15 metrics evaluated, including holistic opportunities, counseling options, and treatment for co-occurring disorders. “Clean, friendly staff, felt safe and like my health was a priority,” the anonymous alum wrote. The other, M.M., described the staff as “friendly and caring” and “VERY knowledgeable.” “This is the one program that made a difference in my life,” they wrote.
Crossroads Recovery Centers also has mostly positive feedback across secondary sources, including four maximum five-star ratings on Google. Of 16 Yelp reviews, 15 were positive (including 12 that are not currently recommended).
“It was the best treatment center I have been too,” Jeremy wrote in a representative review. “The staff is very good and care about their clients. It is very individualized and they not only help to get you drug free but help you reestablish yourself in the community. I highly recommend this place to anyone that needs help.” “Cross roads saved both me and my girlfriend's life all the staff care so much and teach you great ways to cope with your addiction,” Gabe added on Google.
WHAT FRIENDS & FAMILY SAY
All five loved ones polled by Rehabs.com to date indicated that they’d recommend the program to others:
Counseling Options: 5/5
Family Participation: 4.5/5
Exercise and Leisure: 4.6/5
Like alumni, loved ones consistently commended the staff for their “loving and caring guidance.” In one such review, R.M. told Rehabs.com how “you really feel like your family member matters and the results are outstanding.” Another, C.F., noted how much they personally benefited: “I continue to use the tools that the counselor instilled in me during family therapy.”
Treatment at Crossroads Recovery Centers costs $300 a day, $8,000 a month, or $24,000 for 90 days. The facility accepts “most private health insurance plans,” according to its website, along with just 56 percent of facilities statewide.
The five individuals polled by Rehabs.com to date gave the center 4.2 out of five stars for its affordability of services.
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