ABOUT VALLEY HOPE - PARKER
In operation for more than 50 years, Valley Hope, based in Norton, Kan., started offering quality, affordable treatment for individuals struggling with substance abuse in 1967. Located in Parker, Colo., in the south Denver metro area, Valley Hope – Parker, part of the parent organization’s 16 service sites in seven states, has been providing residential treatment services for adults since 1989.
Within the state, Valley Hope – Parker is among 43.6 percent of private, nonprofit substance abuse treatment facilities, 13.9 percent of substance abuse treatment facilities that offer residential, non-hospital care, and one of 16 (4.2 percent) that provides residential, non-hospital detoxification.
TREATMENT & ASSESSMENT
At Valley Hope – Parker, the admissions process begins with a thorough assessment. Clients participate in a medical history/physical exam along with a nursing evaluation, psycho-social history, and psychological screening. The detox program lasts a few days. While there, clients are monitored 24/7 by trained medical staff and may receive medication management for symptoms, if needed.
The residential treatment program is based on the 12-step model. Each client receives an individualized plan tailored to their needs, which includes 40 hours of structured therapy per week in individual and group settings and medication assisted-treatment (MAT).
Each resident is assigned a nondenominational chaplain to coach them through the spiritual elements of recovery and the concept of a higher power. They also attend local 12-step meetings. The recommended length of treatment is 30 days; however, clients typically stay from 17 to 30 days.
Families are encouraged to attend dedicated counseling sessions and may take advantage of the facility’s online family option for loved ones who may not be able to visit the facility.
Within the state, Valley Hope – Parker is one of 37 (9.7 percent) of substance abuse treatment facilities accredited by The Joint Commission. A member of the National Association of Addiction Treatment Providers, the facility employs a multidisciplinary team that includes counselors, chaplains, physicians, certified addictions registered nurses, psychiatrists, and psychologists.
ACCOMMODATIONS & AMENITIES
The lodge at Valley Hope – Parker includes 40 dormitory beds for residential rehab, as well as 10 beds for medical detox. The facility offers 24/7 nursing in what the organization describes as “a comfortable country setting,” which includes home-style meals prepared by the kitchen and dietary staff.
Official photographs on the facility’s website indicate a stately main building on a sprawling campus with plenty of surrounding green space and picnic tables. Home-style meals are prepared daily by the kitchen staff.
The facility is described as being “in close proximity” to Denver International Airport, which makes treatment there accessible for clients throughout the country. To date, the four individuals polled by Rehabs. on the matter appreciated the upkeep of the facility and its amenities.
Exercise and Leisure: 3.8/5
WHAT ALUMNI SAY
At the time of this writing, 15 former clients who reviewed Valley Hope – Parker for Rehabs.com submitted split impressions: seven favorable and eight unfavorable. Those on the plus side praised the friendly staff, effectiveness of treatment, results achieved, and quality of the food. For example, after failing to reach goals at “many treatment centers,” one alum, who finally attained “continuous sobriety” at Valley Hope – Parker gave the following testimonial to Rehabs.com: “Highly recommended and great staff and environment. 5 stars.”
However, several alumni used the term “high school” to describe the lack of supervision and behavior of clients. “The experience was much like being thrown back into high school and many people were bullied and it set them back,” one alum wrote. Others complained about unqualified therapists and rundown conditions, one reviewer referring to the center as “Dank, dirty, disorganized, unprofessional.”
On secondary sites, Valley Hope – Parker received highly positive coverage to date: 4.4 out of five stars based on 21 reviews on Google, and 4.4 stars based on the opinions of 36 people on Facebook, which the organization may manage.   Reviewers (alumni, loved ones, unspecified) appreciated the staff, food, and the results they achieved through treatment, such as five- star reviewer Miguel on Facebook, who, like many others, highly recommended the center, and wrote: “Thanks for helping me get my life back, your staff was kind and loving. They showed me how I can live sober and free. I can’t thank you enough.”
WHAT FRIENDS & FAMILY SAY
The seven loved ones who reviewed Valley Hope – Parker for Rehabs.com submitted conflicting feedback: three positive and four negative. All three satisfied loved ones awarded the maximum five stars for the likelihood to recommend the facility and a mix of the top five and four out of five stars for the level of staff experience and training, cleanliness and upkeep, and family participation. An anonymous reviewer described the facility as a “caring community” with “many classes” that were “useful” for clients and their family.
However, those who rated the facility poorly had more pointed negative elements to add. One considered the methods insipid: “The same old, same old treatment/therapies are tired and out-dated.” Others made harsh comments about the harmful effects of the program, such as: “I had a loved one come to this place and it ruined him more than help him. The staff was unprofessional and sometimes manipulative at some points.”
At the time of this writing, the facility does not provide information online regarding its fees and specific insurance coverage. However, the website indicates the administrative staff will “clarify your insurance, financial and other health related questions necessary for admission.” To date, the four individuals polled on the matter gave mixed opinions concerning the facility's cost.
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