ABOUT FIRST STEP DETOX
Located in Bridgeport, Conn., not far from Interstate 95, First Step Detox is one of the state's nine (4.3 percent) medically monitored residential detoxification unit for adult men and women struggling substance abuse issues. The facility is equipped to safely detox clients from alcohol, opiates, and/or benzodiazepines.
This center is one of only 53 (25.2 percent) in Connecticut that offers specialized services for individuals with HIV, AIDs, and/or psychiatric issues.
TREATMENT & ASSESSMENT
In addition to medical detox, the facility also utilizes evidence-based treatment modalities such as cognitive behavioral therapy (CBT) to treat clients while they are receiving medical care. The program is highly structured and includes individual counseling, group therapy, case management, medication management, and referral services for continuing care, including introduction to self-help groups and community resources.
According to First Step’s website, the treatment team includes “highly trained medical staff.”
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the median number of clients in residential treatment at OTP facilities was 32 individuals, as of 2016.
WHAT ALUMNI SAY
Alumni reviews of First Step Detox are very limited. To date, no reviews had been submitted to Rehabs.com. On secondary sites information was equally scarce, although the facility did receive a low rating of 2.6 out of five stars across eight Google reviews. The two former clients to provide written feedback shared highly negative experiences. S.S. wrote, "The facility itself is worn down and dirty. The nurses were very nice but extremely busy," and added, "Anytime I asked her for anything she had an attitude and made excuses as to why she couldn’t do something." The other alum, who remained anonymous, listed "not providing enough food or supplies for the patients also no exercise and with completely nothing to do," as some of the center's weaknesses.
WHAT STAFF SAY
While Rehabs.com has not yet received reviews from this facility’s alumni or affiliated friends or family members, the sole staffer surveyed by Rehabs.com at the time of this writing gave First Step highly positive feedback. The reviewer gave the facility five out of five stars across almost all the facility’s 15 different evaluated metrics, including its treatment effectiveness, its honesty in marketing and public relations materials, its willingness to put clients’ interests first, and its staff's level of training and experience and medical treatment credentials. “Our facility is centrally located in the city and our staff is the best. Client care and safety are our main priorities. We are a clean facility that upholds all regulations,” the staffer wrote.
First Step accepts Medicaid, Medicare, and most private insurance.
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