ABOUT RUSHFORD AT MERIDEN
Operated under the Hartford HealthCare network, Rushford at Meriden offers evidence-based outpatient programs and crisis services for adults (18 and older) and adolescents (13 to 17) with substance abuse and co-occurring mental health disorders. Intensive outpatient programming for Latino clients is also available at the Meriden facility, as well as prevention and community support services. Detox is not offered here.
TREATMENT & ASSESSMENT
Clients referred to Rushford undergo an initial physical and psycho-social assessment to help staff place them in the appropriate level of care.
While living at home, adult outpatient clients attend introductory 12-step programs, group therapy, and drug education classes. Medication-assisted treatment with Suboxone is available to clients over 16 who are addicted to prescription painkillers or heroin, which utilizes group therapy, combined with medication, to help achieve and maintain recovery.
Adolescent males and females with mental health and/or substance abuse disorders are engaged in an evidence-based, after-school program that utilizes The Seven Challenges. The program meets five days a week. Each day, teens learn to cultivate stress management skills, as well as identify and work on the issues most relevant to their lives.
Rushford at Meriden also provides outpatient mental health and addiction services in Spanish through its Latino Services Program.
Hartford HealthCare’s Behavioral Health network is led by an executive team that includes several medical doctors. On the facility’s website, treatment staff are described as “dedicated and experienced,” however, specific credentials are not detailed.
WHAT ALUMNI SAY
The one alum to submit feedback on this facility to Rehabs.com to date was highly critical. This individual, C.B., noted concerns with the staff and the level of care received, writing, "All they care about is money. The counselors are a joke & don't care to help anyone & the people attending classes were on their phone, sleeping, talking or being rude."
Rushford at Meriden received highly polarized reviews on Google, with an average of 3.6 stars from nine reviewers. Six five-star reviewers left no written comments. The remaining three reviewers all gave only one star. One of these individuals commented, "group leaders read from a book have no experience and no clue no sympathy or compassion."
WHAT FRIENDS & FAMILY SAY
Rehabs.com has received a singular review from a loved one affiliated with this facility at the time of this writing. The anonymous individual awarded the facility perfect five-star ratings for several aspects, such as its overall treatment effectiveness, counseling options, family participation, and affordability. The loved one also listed “communication” as one of the facility’s strengths.
WHAT STAFF SAY
Although Rehabs.com had yet to receive staff reviews at the time of this writing, 31 reviewers on Indeed gave Rushford at Meriden an average rating of 3.2 out of five stars. Staff members generally liked working with clients and felt the environment was positive. “It is great to be a part of an atmosphere where one can contribute to the success of a client. The clients are great as well,” one staffer wrote. Another employee agreed, commenting, "I enjoy the clients I work for and the coworkers I work with."
Despite reviews being mostly positive, a few reviewers complained of poor upper management and one commented on low morale and high employee turnover.
As an organization, Rushford accepts private insurance plans and also offers financial assistance, including some free and discounted care for the uninsured or underinsured clients.
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