Silver Hill Hospital

ABOUT SILVER HILL HOSPITAL

Located in New Canaan, Conn., approximately one hour north of New York City, Silver Hill Hospital is a private psychiatric hospital that offers adults and adolescents treatment for substance misuse, co-occurring disorders, and other psychiatric disorders. Programming includes inpatient treatment, transitional living, and intensive outpatient (IOP) treatment. According to a 2017 SAMHSA survey, 45.7 percent of rehabs in Connecticut offered an IOP. Detox is also available on-site, and medication management is offered in both inpatient and outpatient settings.

TREATMENT & ASSESSMENT

Individuals who require medical stabilization begin their treatment with detox, a process that typically lasts up to five days. Once withdrawal symptoms are addressed, clients may move to short-term inpatient treatment, a type of program offered at 13.8 percent of rehabs in Connecticut. The goals of this phase of treatment are crisis stabilization and symptom reduction. Treatment is rooted in evidence-based therapies such as dialectical behavioral therapy (DBT), cognitive behavioral therapy (CBT).

The long-term transitional program, which typically lasts at least 28 days, builds upon the therapy completed during inpatient treatment and incorporates group and family therapy, DBT, CBT, and 12-step work. For those who are unable to remain on-site for treatment, Silver Hill offers intensive outpatient program, a six-week program that utilizes modalities similar to those found in inpatient and residential treatment.

STAFF CREDENTIALS

Silver Hill Hospital's website notes it's treatment team includes physicians, psychiatrists, psychologists, nurses, social workers, and licensed counselors. The eight individuals surveyed by Rehabs.com to date on the staff's experience and training gave mostly high ratings.

Staff Experience and Training: 4.4/5

ACCOMMODATIONS & AMENITIES

Silver Hill’s website indicated the 43-acre New England campus has the look and feel of a country estate. The facility’s website depicts a cozy, homelike setting complete with fireplaces and well-furnished sitting rooms. The facility is surrounded with woods and nature paths. The eight individuals surveyed by Rehabs.com to date on relevant metrics gave mostly high marks.

Cleanliness: 4.4/5
Exercise and Leisure: 3.5/5

WHAT ALUMNI SAY

The 31 alumni reviews received by Rehabs.com to date were mixed. Some of the alumni who left negative opinions of Silver Hill Hospital complained about the cost of treatment, wrote they were treated like a criminal, or about rough treatment from the staff. "They are solely in it for the money," an alum S.S. wrote in a representative review.

However, the individuals who had positive experiences at
Silver Hill Hospital praised the staff and program. "Silver Hill is an incredible facility," alum A. wrote in a representative review. "The staff, doctors and everyone at Silver Hill is supportive and knowledgeable." Some alumni even indicated the center saved their lives. The five alumni surveyed on more granular metrics left mostly positive ratings.

Would Recommend: 4.4/5
Staff Experience and Training: 4.4/5
Family Participation: 4/5

However, some metrics concerning programming revealed a somewhat limited breadth of approaches.

Holistic Offerings: 3.6/5
Counseling Options: 3.4/5

Reviews on Silver Hill's Facebook page, which faciltiy staff may manage, were mostly positive.^[1] To date, Silver Hill holds an average rating of 4.1 out of five stars based on 24 reviews.

WHAT FRIENDS & FAMILY SAY

The eight loved ones polled by Rehabs.com to date shared mostly negative opinions of Silver Hill. Much like alumni, affordability was a sticking point for multiple loved ones. Also, loved ones wrote about the tough staff and strict program. "A staff member thinks he is an army Sargent, and is rude, abrasive if your loved one is in a fragile state," J.C.L. wrote in a representative review.

FINANCING

Silver Hill Hospital's website indicates fees vary according to each client’s treatment plan. Many insurances and managed care plans are accepted, though most only cover detox, short-term inpatient, and intensive outpatient treatment. Medicare and TRICARE are accepted. According to a 2017 SAMHSA survey, 54.8 percent of rehabs in Connecticut accept Medicare. To date, the eight individuals polled on the matter gave highly mixed opinions concerning cost.

Affordability: 3/5

^[1] https://www.facebook.com/pg/SilverHillHospital/reviews/