Sponsored Facility

Aware Recovery Care In-Home Addiction Treatment in Connecticut

556 Washington Ave Suite 201, North Haven, Connecticut, 06473

4.4

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(10 reviews)
Live in Connecticut and need to stay home, at work, in school, in your bed, around your own family, and with your pet while learning to change your life? Returning from inpatient treatment and need a home transition? Aware Recovery Care believes that addiction treatment is best treated in the home environment. Designed in concert with Yale Addiction Psychiatrists, Aware Recovery Care is one of a kind. Intensive addiction treatment is provided in-home for a full year. Aware Recovery Care provides a true person-centered multi-disciplinary team for each client. We help our clients learn the new skills and daily habits they must have to lead lives free of alcohol and/or drugs - in the comfort and privacy of the homes and communities where they live in Connecticut. Our unique treatment approach provides comprehensive care from a multi-disciplinary team of clinicians led by an Addiction Psychiatrist. Aware Recovery Care delivers unique and individualized face-to-face care, allowing people to “Recover Where You Live." We help our clients develop and master the skills necessary for lifelong recovery. Aware Recovery Care provides the intensity and structure of an inpatient facility, with the freedom of an outpatient facility. The ARC program can be provided before, after, in addition to, or lieu of, traditional treatments. Give us a year, and get your life back!

Facility Highlights

  • We don't just teach you recovery, we help you live it
  • Recover where you live
  • Chronic treatment for a chronic disease
  • Try Different
  • Developed by Yale Addiction Psychiatrists
  • A BBB rated addiction treatment provider in Connecticut, called "the future of addiction treatment".
  • We provide the structure and intensity of inpatient with the freedoms of an outpatient facilty
  • In-Home addiction treatment
  • Real world innovative and effective addiction treatment

Specialization

  • Dual Diagnosis/Co-Occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.
  • Individualized Treatment
    Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while others customize or individualize treatment based on a person’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug, religious beliefs, etc.
  • Holistic Therapy
    Facilities that offer “holistic therapy” see and treat patients in the context of their entire lives and health status. They treat the “whole person,” not just the addiction.

Facility Settings

  • Private/Secluded
  • Residential Neighborhood
  • Executive
  • Average Location/Amenities
  • Ultra-Luxury

Meet the Staff

  • Sarah Allen Benton
    Sarah Allen BentonDirector of Clinical Services
    Sarah Allen Benton, MS, LMHC, LPC is the Director of Clinical Services at Aware Recovery Care with over 14 tears if experience in direct care. She is Co-Founder of Benton Behavioral Health Consulting, LLC and the Clinical Consultant for The Strathmore House transitional sober living in Boston, MA. She was formerly a Therapist at Insight Counseling in Ridgefield, CT, a Primary Therapist at Turning Point addiction treatment in New Haven, CT and a Therapist/Case Manager at McLean Hospital in the McLean Brook dual diagnosis treatment program in Waltham, MA. She is author of the book “Understanding the High-Functioning Alcoholic” and has been featured in the NY Times and appeared on The Oprah Winfrey Show, The Today Show, CBS Early Show and NPR.
  • Sara Kaiser
    Sara KaiserLead Medical Case Manager
    Sara has over 6 years of recovery and addiction treatment experience, and combines her medical background with her Bachelor's in Psychology to provide a standard of care that is unmatched. As the Lead Medical Case Manager, she provides direct clinical and medical care to clients on her caseload. In her free time, she is an avid softball player and coach, is a fan of baseball, and is passionate about self care. Sara has a great sense of humor and has an amazing ability to connect quickly with the clients that she works with.
  • Matthew Eacott
    Matthew Eacott Vice President
    As the Vice President of Aware Recovery Care, Matt is 33 and has 16 years of addiction treatment experience. Growing up in a 3rd generation commercial family construction company, Matt learned what it meant to build a successful business by surrounding himself with honest, hard working people with integrity. Active addiction interfered with his initial plans to continue in the family business, but he then found that life had something else in store for him. Matt's passion to do something different and effective in the addiction industry developed over 16 years of exposure to the field. Matt has worked for two treatment centers, Turning Point in New Haven, Connecticut and Spencer Recovery in Laguna Beach, California. He is trained and certified in Sober Living Leadership and in Dr. Paul Ekman's Micro and Subtle Expression recognition technique. He was initially a Certified Recovery Advisor and a Medication Assisted Treatment Counselor and worked with clients from 17 to 40. Matt is currently involved in the strategic implementation of business goals and integration of innovation for Aware Recovery Care, as well as Marketing and Business Development. Matt studied at Clark University, Tufts University, The School of the Museum of Fine Arts, and The University of Hartford. His interests are advertising, communications and marketing, information technology, and in business management and development. He spreads his message of experience, change, and hope, and has been seen on WFSB, Channel 8 News, WTNH CT, NBC, Fox 61 CT, CPTV, and in Connecticut Magazine and The Hartford Courant. Matt was given a 2% chance of recovery and was originally one of the first clients at Aware Recovery Care. He has since developed into a leadership position and is committed providing the highest standard of treatment at ARC. He is happily married and is originally from Avon, CT.
  • Megan Tredennick, LPC, LADC, ADS, NCC
    Megan Tredennick, LPC, LADC, ADS, NCCTherapist
    As a private practice psychotherapist, Megan strives to assist her clients in finding meaning behind their challenges and identifying their purposes for the future. She holds a Master's Degree from Fairfield University in Community Counseling. She is a licensed Professional Counselor (2010) and is a Licensed Alcohol and Drug Counselor (since 2014). She is also an auricular acupuncture detoxification specialist which is a holistic intervention used to reduce cravings, urges, withdrawal symptoms, and reduce anxiety amongst others benefits. It is also known as the NADA Protocol. In 2015, she was a National presenter in Cleveland, OH on a clinical study she completed on the use of acupuncture with addiction with her clients. She is also trained in EMDR (eye movement desensitization and reprocessing) which is a therapy approach that can be applied to most mental health issues (heavily targets those with a trauma history) or addiction related goals. She has worked for Cornell-Scott Hill Health Center in New Haven, CT for 6.5 years as an outpatient therapist and the last 3.5 has been a senior therapist at South Central Rehabilitation Center. There, she works on a detox unit and with outpatient clients on a variety of different medication assisted therapies. Currently, she has a private practice with a strong focus in co-occurring disorders treatment. In her spare time, Megan enjoys traveling, snowboarding, swimming, and has a passion for nutrition and fitness.

Financial Details

  • For Connecticut Residents Only - ARC is Private Pay, in network with Anthem BCBS and affiliates, and out of network with other major private insurers. Unfortunately at this time, we accept NO MEDICAID/HUSKY. We do work with medical lending companies that provide financing depending on credit.

Rehabs 360 Guide

ABOUT AWARE RECOVERY CARE HOME BASED ADDICTION TREATMENT IN CONNECTICUT

Headquartered in North Haven, Conn., and serving clients throughout Connecticut and New Hampshire, Aware Recovery Care (ARC) is an evidence-based drug and alcohol addiction rehabilitation program for adults and adolescents. The center is a private, for-profit facility, which make up about eight percent of all treatment facilities in Connecticut. ARC offers a one-year outpatient program. Clients receive treatment in their homes. Clients come from an array of backgrounds, including clients with young family obligations, individuals transitioning out of residential treatment, corporate executives, licensed professionals, and students. Detox is not available.

TREATMENT & ASSESSMENT

ARC treats addiction as a chronic disease needing ongoing, whole-person rehabilitative care. Before beginning a highly-individualized recovery program, each client meets with a staff psychiatrist and undergoes a physical exam at their home. If detox is necessary, the treatment staff provides a referral and manages arrangements.

Over the course of the year that follows, a certified recovery advisor (CRA) meets regularly with the client to coordinate medical assessments, therapies, support group strengthening, and collaboration with existing clinicians. ARC is one of the 185 (88.1 percent) of Connecticut facilities that offer family counseling.

The CRA facilitates a holistic curriculum and is one of the 113 (53.8 percent) of the state’s treatment facilities to use dialectical behavior therapy (DBT). Trauma-related counseling is also a popular treatment method used at ARC.

Holistic and alternative treatment methods are encouraged throughout the treatment process. Clients have access to options like yoga and acupuncture, which is available at only 39 of Connecticut’s treatment facilities. Medication-assisted therapy (MAT) is available for clients that need the assistance of medications to make it through the treatment process. MAT treatments are overseen by qualified medical personnel.

The 12-step process is included in the treatment process as well. The 12-Step program is widely used, including in 70 percent of the state’s treatment facilities, for its spiritual and long-term care components. It is encouraged since clients can use it as a continuing care component long after they finish their primary treatment method.

Monitoring and testing services are both made available to clients. They can choose to opt into random substance use screenings and a GPS tracking system. That way, there is a higher level of accountability while still in treatment.

As clients prepare to transition out of the treatment programs, transition services are made available. Clients work with case managers to develop a continuing care plan that involves counseling and partnerships with community support services. That way, clients are supported throughout the transition and can access services on a periodic basis.

STAFF CREDENTIALS

The CRA is trained in understanding several therapeutic modalities. They coordinate sessions with the ARC network of board-certified addiction psychiatrists, master’s level family therapists, registered nurses, case managers, and registered dietitians.

WHAT ALUMNI SAY

At the time of this writing, eight alumni submitted feedback to Rehabs.com about Aware Recovery Care. Six of the reviews were positive, two were negative.

Clients gave positive feedback to ARC for its flexible, highly individualized treatment program and the compassionate, helpful staff. However, alum T.B. did comment on the lack of group therapy, writing: "The facility does not have groups and is only one on one. I don't consider this a weakness, however after being at so many treatment centers I have become accustomed to group therapy." Detailed polling data was collected by Rehabs.com from four alumni.

Holistic Offerings: 4.8/5
Staff Experience and Training: 5/5
Affordability: 4.5/5

In the negative reviews, alumni described “unsupportive and unprofessional” staff members. One alum noted how the program required payment upfront and refused to refund it.

Third-party sites yield mostly positive ratings. On Google, Aware Recovery Care has three five out of five star reviews to date.[1] The only individual to leave commentary praised the overall program and staff. On Yelp, ARC has one one-star review and five five-star reviews that are not currently recommended.[2][3] While five individuals praised the program, one found them to be "unsupportive and unprofessional."

WHAT FRIENDS & FAMILY SAY

Three loved ones of ARC alumni also provided strong feedback. One loved one polled by Rehabs.com to date gave five out of five stars to seven of 15 evaluated metrics, including the staff's level of experience and counseling options.

WHAT STAFF SAY

At this time of writing, two staff members gave positive feedback for ARC. One anonymous staff member polled by Rehabs.com to date rated ARC a five out of five stars in professionalism, counseling options, and cleanliness. The former loved one turned staff member wrote: "my husband was able to learn to be comfortable in the home and in the environment that he was told to stay away from - and now he is back and the entire family has learned to be a supportive system rather than something that adds to the chaos."

"There are many paths to recovery, and we explore all paths in order to help our clients, and families," wrote staff member Tracy.

On Indeed, Aware Recovery Care earned an average rating of 4.2 out of five stars from six reviews at the time of this writing.[4] Despite criticism that the company is “somewhat sloppy” due to its rapid expansion, most of the reviewers described the treatment as “Innovative,” “incredible,” and “amazing.”

FINANCING

Anthem Blue Cross Blue Shield of Connecticut and New Hampshire cover treatment in-network. Several other private insurance plans are also accepted. Clients may self-pay, and the staff will assist in connections with recommended lender programs.

[1] GoogleReviews
[2] https://www.yelp.com/biz/aware-recovery-care-north-haven
[3]https://www.yelp.com/notrecommendedreviews/aware-recovery-care-north-haven
[4] https://www.indeed.com/cmp/Aware-Recovery-Care/reviews

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Patient Reviews

Overall Ratings

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Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

Tracy

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Aware Recovery Care has a diverse group of people that work there as a team, it also has may spinning wheels that all come together to help each client individually. No client is has the same treatment, each client is different, and therefore this program is catered to them, and their families. The Aware program is a 52 week program where we as a team work with the client, and their families, because we know addiction not only effects the client, but the entire house hold. We work around out clients schedule, so they are able to work, and not lose time from their jobs. Also we as a team will help introduce clients, and families to a support system of clean and sober people, so when we do walk away, our clients, and their families have a support system. There is a entire network of people in recovery that people just aren't aware of, not just NA, or AA. Not every client is comfortable with NA, or AA, so we find something for everyone, someone, or something that they connect to, or relate to. There are many paths to recovery, and we explore all paths in order to help our clients, and families. Private pay, and Anthem are paying methods at this time, so we are unable to reach all the people in need of our services. Addiction has touched so many of us, and sometimes people feel as though they are being judged, but at Aware Recovery Care, there is no judgment.

Jamie

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My experience with Aware Recovery was dismal. I found them to be unsupportive and unprofessional and often made recommendations and/or took actions that were not in the best interest of me or my family. The first nurse assigned to me outright lied about contacting me after a discussion with my husband. When I required inpatient treatment they recommended that I go to California even though there are 2 highly regarded treatment centers in CT. In addition to the financial burden this caused it also left significant issues it also caused major issues to go unaddressed due to my being out of state. My clinician failed to show up for my session during a stressful holiday week. That was the last straw for me. I have many more examples. If your motivated and want to stay sober get involved with AA. Don't waste your time with Aware. The positive reviews on the site sound so fake and don't reflect at all my experience.
Official Facility Response:

Thank you for your detailed and specific response. It is extremely helpful to read your review so that I can take your experience back to the clinical team to address your concerns. At Aware Recovery Care, thankfully, we are in a constant state of growth and development as a result of the hard work and desire to do the right thing. As someone who was one of the first clients at Aware after going to over a dozen treatment centers personally, I know what the magic is and how we differ from a more traditional offering. I am sorry that you had a negative experience. As you so eloquently wrote in your review, not any single experience can possibly represent everyone's opinion, nor can it represent absolute reality. Without both positive and negative feedback, like in any other arena in life, we are not able to learn or develop. I hope that you have found your path to recovery, health, and wellness. Our paths are as unique as all of us as individuals are. Thanks again for sharing your review and rest assured that we will take it to heart.

Em

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If you want only the best for you or a loved one, Aware is your way to go. As a client and hopefully, eventually a staff team member, I would not be where I am today if it wasn't for the amazing staff and quality of treatment. After an impatient program, they helped me get back into school after being expelled, along wth graduating. They helped teach me to do everything I couldn't do for myself while I was using. I have recommended Aware to many friends and loved ones and I will continue to do so.

anonymous

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As once a client and now a staff member, I had the unique experience of being involved with Aware Recovery Care since the beginning. What Aware has grown into is something remarkable and amazing. Aware Recovery Care ( ARC ) is now in 2 different states ( CT and New Hampshire ), with plans to expand across the USA. ARC treats clients in their own homes and surrounding communities during the first year, proven to be the most critical time period for folks to establish a continuum of care that allows for long term recovery, peace, and happiness. Aware's program is the most realistic and logical treatment program that I have ever had pleasure of attending and working for. What we do is not rocket science, but we use every tool necessary to maximize clinical outcomes for our clients while utilizing the latest evidence based treatments while individualizing each and every one of our treatment plans.

Donald

    Do not go near these people they have a dsfunual program...They required a credit card and cash up front now they refuse to refund the $300 I gave them up front. Very unprofessional coucelers...
    Official Facility Response:

    Donald - We greatly appreciate your feedback and sincerely apologize for the lack of satisfaction of the care you received. I deeply regret that you had anything less than a positive experience. It is, of course, our goal to provide everyone with the highest level of respect and service that sets us apart from the rest. We have taken your review to heart and it is because of people like you that allow us to constantly develop and improve. I hope you are doing well and that you have found peace. Please let us know if we can be of assistance, and thanks again for your review!

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