ABOUT STEPPING STONE CENTER FOR RECOVERY
Located in the beach town of Jacksonville, Fla., Stepping Stone Center for Recovery offers residential substance abuse treatment for adult men and women. The facility is equipped to treat co-occurring mental health disorders such as depression and anxiety, and a detox unit is located on-site. It is one of the 73 (10.9 percent) detox facilities in Florida. Length of stay varies according to each client's needs.
TREATMENT & ASSESSMENT
Stepping Stone takes a holistic and individualized approach to treatment and recovery. Upon admission, clients undergo a comprehensive assessment that includes a medical and psychiatric exam. Within the state, 58.7 percent of facilities include psychiatric evaluations in their treatment plans. Based on the assessment findings, a customized treatment plan is created and implemented.
Those who require detox services begin their treatment with medically monitored and assisted detox. Once stabilized, clients may be placed in inpatient treatment, partial hospitalization program (PHP), or intensive outpatient treatment (IOP).
Clients enrolled in inpatient treatment have access to 24-hour medical care and case management. Treatment combines evidence-based modalities such as cognitive behavioral therapy (CBT) with individual therapy, group therapy, family sessions, 12-step work, health education, medication management, art and music therapy, and meditation. Recreational activities include yoga and fitness classes.
Partial hospitalization programs and intensive outpatient treatment include similar modalities, but are less clinically intensive and incorporate off-site activities and meetings. Additionally, there is a greater focus on relapse prevention, personal responsibility, and character development.
Clients may participate in aftercare programming, including continuance of previous treatments along with vocational counseling, sober living housing, and other treatments.
The center’s treatment team includes physicians, psychiatrists, nurses, case managers, nutritionists and master’s-level therapists, one specializing in family therapy. The facility is a part of Florida’s 30.4 percent Joint Commission-accredited facilities. To date, the five individuals polled on the matter by Rehabs.com appreciated the facility's staff.
Staff Experience and Training: 4.6/5
ACCOMMODATIONS & AMENITIES
Clients enrolled in detox or inpatient treatment share modestly furnished rooms. Residents may socialize, watch TV, or play games in on-site common areas. There is a volleyball court on-site, and recreational outings, such as bowling, dance lessons, pottery making, and visiting the park or beach, are also regularly planned. Chef-prepared meals are offered three times per day. Sober-living houses are available for IOP, PHP, and aftercare clients.
WHAT ALUMNI SAY
At the time of this writing, the nine alumni provided feedback about the Stepping Stone Center for Recovery. The five individuals polled on additional metrics generally appreciated the facility's accommodations and programming.
Family Participation: 4.2/5
Holistic Offerings: 3.2/5
One anonymous reviewer described the center as “a great and effective facility,” while alum Annie added: “It wasn't a fancy place on the beach...but it was clean and the food was good.” S.J.B., in their review, noted the “semi-strict schedules” and added: “Stepping stones is not a lesuire vacation.”
On Google, 56 reviewers rated Stepping Stone an averaged 4.5 out of five stars to date. Alumni tended to write about their experience with staff and financial issues, which could vary. Kellie wrote: “Amazing staff, remarkable doctors, and fellow patients that truly inspire you to get better.” Carole wrote about how “They did not keep my son safe.”
On Facebook, where the facility may manage its page, Stepping Stone Center - Rehab Program has an average rating of 3.9 out of five stars from 54 reviews. Reviewers described the program as life-saving and wrote how the staff were “very professional.”
WHAT FRIENDS & FAMILY SAY
The three reviews from friends and family to date are polarized, with two positive and one negative review. The negative reviewer didn’t provide any survey metrics but indicated that the facility wasn’t helpful when her son’s insurance coverage changed.
However, when the two positive reviewers were asked, on a scale from one to five, how likely they were to recommend the facility to others, the two loved ones polled by Rehabs.com each provided ratings of five stars. Both respondents also gave the center’s treatment effectiveness a five-star rating. One anonymous loved one wrote: “Sure, there are fancier facilities with better food and activities, but what matters is how effective the treatment is... which in my book, is a 10.”
WHAT STAFF SAY
The single staff member polled by Rehabs.com at the time of this writing shared a positive perspective regarding their employer’s treatment program. When asked how likely they were to recommend the facility to others, they provided a rating of five stars. The respondent noted that the “far away” location was a weakness, but referred to the center as a “great and supportive” facility and listed family participation and involvement among its strengths.
Stepping Stone is in-network with several major health insurance plans, and is an out-of-network provider for most PPOs, which are accepted by 69.3 percent of facilities in Florida. For those opting for self-pay, major credit cards are accepted. To date, the five individuals polled on the matter by Rehabs.com approved of the facility's cost.
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