Sunspire Health Hyde Park

ABOUT SUNSPIRE HEALTH HYDE PARK

Sunspire Health is a network of addiction treatment facilities with centers in California, Florida, Illinois, Massachusetts, Oregon, South Carolina, and Texas. The Hyde Park facility is located on a quiet street a block from Hillsborough Bay in Tampa, midway down Florida’s Gulf Coast. The center offers detox, residential, and outpatient treatment for women who are seeking treatment for substance abuse, process disorders, and trauma. The facility offers treatment for co-occurring disorders as well.

TREATMENT & ASSESSMENT

Sunspire Health Hyde Park is one of 310 (46.4 percent) of Florida facilities with specialized treatment for women. The facility offers women a secluded place for treatment that tailors the treatment process specifically for their needs. This includes being a safe place for women that have experienced trauma-related events and require specialized treatment.

Sunspire Health facilities view addiction as a chronic disease, and use evidence-based methods supplemented by holistic therapies to help clients achieve abstinence from drugs and alcohol. Sunspire Hyde Park often uses cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), which is used in 56.1 percent of Florida’s facilities.

The facility also uses a mix of individual, group, and family therapy options, anger management, relapse prevention counseling, and nutritional guidance. The center is one of the 512 (76.6 percent) of Florida’s facilities to use the 12-step program.

Many clients use it to help address trauma-related conditions, and it can be used over the long-term to give clients a continuing care treatment method within the community.

Several holistic care options are also available. They include common options like yoga, and physical fitness training, as well as less common options like meditation and mindfulness. Recreational therapy is also provided so that clients can explore new recreational options that can become hobbies and positive habits.

In addition to a residential program, the center offers a partial hospitalization program (PHP) and an intensive outpatient program (IOP). The partial hospitalization program (PHP) involves attendance five to seven days per week, for six to eight hours per day, while the intensive outpatient program (IOP) meets three to five times per week for three to four hours per day.

Once the treatment process is complete, clients can join the alumni association. The association regularly hosts events for alumni members to help them reconnect and get support while continuing a sober lifestyle outside of treatment.

STAFF CREDENTIALS

The team includes mental health counselors, certified addiction professionals, and a licensed care social worker.

ACCOMMODATIONS & AMENITIES

Hyde Park accommodates up to 20 women at a time. Pictures published on the facility’s website show an attractive Victorian home with comfy common areas. It is located in a residential area with large paved outdoor spaces that are great for holistic treatment options like yoga and physical fitness training. The interior is homelike with areas to facilitate group and individual counseling sessions.

WHAT ALUMNI SAY

Of the five alumni reviews submitted to Rehabs.com to date, three were positive, one was mixed, and one was negative. The single alum to submit a survey gave Hyde Park four and five out of five stars in 15 metrics and gave the facility five stars in counseling options, family participation, and treatment of co-occurring disorders.

Positive reviews provided positive feedback about the center’s counselors and therapists. Alum K.A.P. wrote: "Supportive staff and lots of information. The therapists are all excellent," and M.S. added: “They are wonderful and truly invested in their clients and the nutritionist is very knowledgeable and goes the extra mile for eating disorder clients”. However, M.S. in contrast wrote: “This company hires techs without the appropriate credentials to deal with this population.”

In the most negative review, alum M.T. wrote how techs paid “minimum wage” monitor a program where clients live in poor conditions, such as “disgustingly filthy, mice poop, dirty kitchens and bathrooms.” The alum indicated that clients had to “cook for themselves” and “checked on hourly with a flashlight.”

On Google, Sunspire Health - Hyde Park has an average rating of 4.2 out of five stars from 20 reviews to date.^[1] While the program received positive feedback from being the “only women’s only facility” in the area and for certain “clinical staff members,” several reviewers indicated trouble getting admitted into the treatment program and being kicked out. One reviewer wrote how the facility “pretty much gave up on me and I didn't feel like they were trying to help me at all.”

Sunspire Health has a 4.6 out of five star rating based on 36 reviews on its Facebook page, which the facility can manage.^[2] The feedback doesn’t seem to align with the feedback available on other review sites. Many reviewers who left written commentary wrote about the “amazing” staff.

WHAT FRIENDS & FAMILY SAY

Of the four reviews by loved ones submitted to Rehabs.com to date, two were mostly positive, one mixed, and one negative. One loved one provided negative feedback about the activities planned for clients, writing: “they allow clients to go to the store to make purchases I have never heard of a facility that allows clients to go out shopping. I feel this is counter intuitive.”

In other reviews, loved one J.K.W. wrote: “Treatment is only effective if the person receiving it is willing and grateful for the chance to start their recovery. NA and AA is part of our lives,” indicating that treatment was successful for their loved one. But loved one F.S. wrote: “DO NOT SEND YOUR DAUGHTER HERE! They do not care for their patients as their website states, if your daughter has a dual diagnosis - they will ship her to a local hospital- and then state they can't treat her and lie about contacting the hospital!!”

The loved ones polled about the facility’s holistic offerings, the experience of the staff, and treatment for co-occurring disorders gave two or three out of five stars. They also gave four and five out of five stars for its affordability and pricing.

WHAT STAFF SAY

On Indeed, 36 current and former employees rated Sunspire Health as a whole an average 3.7 out of five stars^[3]. In general, employees criticized the stressful environment but felt the work was still rewarding at Sunspire Health. A former behavioral health technician wrote in a representative review: "Being able to help clients when they are at such a crucial chapter in their life is rewarding in itself. Unfortunately sometimes you are asked to compromise your values."

On Glassdoor, Sunspire Health has a 2.8 out of five star rating from 12 reviews to date.^[4] The reviews were for Sunspire Health as a whole, not a specific location. Overwhelmingly, reviewers gave positive feedback to staff members but very negative feedback regarding management and the facility itself.

FINANCING

Hyde Park accepts private health insurance and is in-network with Aetna, Cigna, Multiplan, Anthem, PHCS, and Value Options. The facility also works with American Healthcare Lending.

^[1] GoogleReviews
^[2] https://www.facebook.com/SunspireHealth/
^[3] https://www.indeed.com/cmp/Sunspire-Health/reviews
^[4] https://www.glassdoor.com/Reviews/Sunspire-Health-Reviews-E1417156.htm