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Lakeview Behavioral Health Hospital

1 Technology Parkway South, Norcross, Georgia, 30092
Treatment programs at Lakeview Behavioral Health address behavioral health disorders, including addictive diseases and co-occurring conditions. Individualized, 12-Step-based treatment options for adults and adolescents include detox and inpatient care, as well as partial hospitalization and intensive outpatient programs. Lakeview utilizes individual, group, family and experiential therapies.

Facility Highlights

  • Individualized Treatment Plans for Clients
  • Individual, Family & Group Therapies
  • Expressive Arts

Specialization

  • Physch

    Individual therapy, also called one-on-one therapy is used to discuss symptoms of your psychological disorder, damage the manic and depressive episodes have caused, and ways you can solve problems caused by your illness. You will also discuss symptom management, relapse prevention, and your continuing treatment plan.
  • Adolescent In-patient

    At Lakeview Behavioral Health System, we realize that the adolescent years may be some of the most challenging years in a person’s life. We offer a safe, highly-structured environment to allow us to work with an adolescent who is suffering from substance use and abuse as well as emotional and behavioral challenges. Our dedicated staff involves both the adolescent and his or her family to create prompt stabilization and the right coping mechanisms to allow for continued and long-term success. Our complete spectrum of treatment options includes inpatient services, partial hospitalization programs as well as outpatient programs for adolescents from ages 9-17.

Facility Settings

  • Lakeside

Treatment Center Links

Rehabs 360 Guide

ABOUT LAKEVIEW BEHAVIORAL HEALTH

Lakeview Behavioral Health offers residential and outpatient-based care for adolescents and adults struggling with chemical dependency. Based in northern Atlanta, Ga., the facility provides one of the state's 145 (46.2 percent) facilities to provide treatment tracks for individuals with a dual diagnosis. The facility is also amongst the just 13 (4.1 percent) non-hospital facilities in Georgia that offers on-site medically monitored detoxification.

TREATMENT & ASSESSMENT

Treatment is individualized and begins with an evaluation to assess the severity of substance use and identify any co-occurring concerns. If necessary, clients may begin treatment with detoxification, which may last five to seven days and include medication-assisted treatment to minimize the discomfort of withdrawal and counseling sessions. The center offers inpatient crisis stabilization, a partial hospitalization program (PHP), and an intensive outpatient program (IOP).

Lakeview combines evidence-based treatments with holistic activities. Adult clients participate in 12-Step meetings, cognitive behavioral therapy (CBT), and individual and group therapy. Holistic treatments include art, music, and expressive therapies, nutrition and wellness counseling, and recreational therapies. Educational classes may focus on relapse prevention, medication education, and triggers avoidance. Family therapy may be incorporated as needed.

Separate, age-appropriate treatment tracks exist for adults, youth, and adolescents. For youth, a specialized treatment staff work with clients and their families to treat the mental and/or behavioral health disorder. Dual diagnosis treatment includes specialized programs for suicidal thoughts, depression, schizophrenia, posttraumatic stress disorder (PTSD), anxiety, ADHD, and bipolar disorder.

Before discharge, staff create aftercare plans for clients that may include therapy, referrals to community-based resources, or "step-down" outpatient treatment.

STAFF CREDENTIALS

Lakeview Behavioral Health employs doctors, psychiatrists, nurses, licensed clinical social workers (LCSWs), and therapists.

ACCOMMODATIONS & AMENITIES

Gardens and a heavily forested area surround the modern facility. An outdoor deck leads to pathway next to a lake. Clients have access to a basketball court and community areas equipped with ping-pong tables, chess tables, open seating, and a TV. Bedrooms feature two twin beds and a desk.

WHAT ALUMNI SAY

Sixteen of the 19 alumni polled by Rehabs.com to date gave negative reviews for the facility, with common concerns including unprofessional staff and a lack of quality care. Several complained of a lack of individualized care. Alum Lexis wrote, “I hardly received any treatment and when I did it was subpar.” Kari added: “Treatment was nonexistent and the doctors were never there.”

One anonymous alum gave low one-star rating for the amount of staff support, feeling that her mental health concerns were never addressed. "They do not give individual treatment," they wrote, adding, "Those there for substance abuse got no help." Former client Leah added that while clients were required to attend therapy four times daily, “It is not targeted therapy… when not in group, you are vegetating in front of the television.”

Others compared the facility to a prison, citing unclean conditions, along with yet others reporting dissatisfaction with the “horrible” food. Alum also called staff “unprofessional,” “rude,” and lacking compassion. “The nurses & technicians were great,” Bernadine commented, “However, the psychiatrist and social worker were less than poor in their responsibilities.”

The only alum to praise the facility, T.M.S., enjoyed therapy and treatment plans. “You get that much needed time to gain the tools to help fix your issues with mental and or addiction. The staff is very friendly and want to help."

Secondary sites at the time of this writing also revealed high levels of dissatisfaction, indicated by a 2.1 out of five-star average rating based on 144 Google reviews.[1] Criticisms were similar, citing a prison-like environment and ineffective programming as major problems with the facility. "Staff are sickening, disrespectful and gossip about the patients so loud behind their desk its practically to their face," C.R. wrote in a representative comment. To date, eight Yelp reviewers produced an even lower average rating of two out of five stars.[2]

WHAT FRIENDS & FAMILY SAY

Four family members responding to a Rehabs.com poll echoed concerns and dissatisfaction with treatment at Lakeview. Two loved ones compared the facility to a prison. Two loved ones referred to staff as “rude” with another calling employees “power hungry, petty.”

One parent felt the facility was “unprofessional” with horrible communication, so much so that they would not recommend anyone attend. One parent also critiqued sensitive information being shared.

Respondent D.G. wrote that Lakeview "seemed to keep her longer than necessary so they could bill insurance.” Parent J. commented: “Our daughter was there for three days and if her experience was even half as bad as ours, as parents, it is awful.”

WHAT STAFF SAY

While Rehabs.com had yet to receive feedback from facility staff to date, 26 Indeed users gave an average rating of 3.1 out of five stars [3] Written feedback was extremely mixed: "Poor Leadership and unknowledgable administration," wrote one representative negative reviewer. Contrastingly, one five-star reviewer commented, "All my colleagues support each other and want to help each other grow."

FINANCING

Lakeview accepts major health insurance providers such as Aetna, Blue Cross Blue Shield, Cigna, and Humana. Medicare replacement and managed Medicare plans (such as Amerigroup and Wellcare) are accepted. Intake professionals will work with clients prior to admission to review insurance coverage and benefits.

[1] GoogleReviews
[2] https://www.yelp.com/biz/lakeview-behavioral-health-hospital-norcross
[3] https://www.indeed.com/cmp/Lakeview-Behavioral-Health-1/reviews

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