Willingway - Addiction Treatment Experts

ABOUT WILLINGWAY

Located in Statesboro, Ga., Willingway offers residential, outpatient, and detoxification treatment to individuals struggling with substance misuse. The facility has been in operation for over 45 years during which time it has treated over 20,000 clients.

TREATMENT & ASSESSMENT

The admissions process begins with a phone interview, which is followed by a phone orientation and financial consultation.The facility’s treatment program follows evidence-based treatment methods and the 12-step method.

Treatment consists of individual and group therapy, as well as recreational therapy, family counseling, 12-step meetings, and educational programming. There is also a five-day family program.

The short-term inpatient program lasts for an average of two to four weeks, while the standard inpatient program lasts for an average of four to six weeks. The extended-care program usually lasts between 90 days and 18 months. According to a 2017 SAMHSA survey, 8.9 percent of rehabs in Georgia offer a short-term (30 days or less) residential program, while 17.5 percent offer a long-term (30 days or more) residential program.

Willingway also operates a sober living home for clients who have completed other programs. The program lasts from 90 days to 18 months. Additionally, Willingway offers aftercare to alumni and local community members in 14 cities throughout Georgia, Florida, and North and South Carolina.

STAFF CREDENTIALS

The treatment team includes a medical doctor, a doctor of osteopathic medicine, a registered nurse, certified addiction counselors, a certified therapeutic recreation specialist, and certified clinical counselors. Willingway is one of 59 rehabs in Georgia (20.2 percent of all rehabs in the state) certified by the Joint Commission.

ACCOMMODATIONS & AMENITIES

Willingway offers private rooms and bathrooms to male and female clients on an 11-acre campus. Bedrooms feature double beds, storage space, a desk, and individual cooling/heating systems for temperature control. Clients have access to a 24-hour snack bar, coffee stations, an indoor pool, and a fitness room. Clients are not allowed the use of electronic devices such as phones, computers, or tablets.

WHAT ALUMNI SAY

The 24 alumni polled by Rehabs.com to date gave mixed reviews that skewed positive. Of these, the six were polled on more granular metrics gave high ratings to the facility's family participation, staff experience, and cleanliness. "They focus on the client's needs,"K.A.H. wrote in a representative review. "The counselors are in recovery themselves and that made me feel like they understood what I was going through."

Family Participation: 4.5/5
Staff Experience and Training: 4.5/5
Cleanliness: 4.3/5

Conversely, counseling options, holistic offerings, and connectivity received more modest ratings. "The group sessions are sub par,"J.H. wrote in a representative review.

Holistic Offerings: 3/5
Counseling Options: 3/5
Connectivity and Visitor Policy: 2.8/5

Reviews on secondary review sites were similarly mixed. Ninety reviewers on the facility's official Facebook page, which staff may manage, contributed to an average rating of 4.4 out of five stars.^[1] On Google, however, 25 reviews yielded a much lower 2.6 out of five-star average.^[2]

WHAT FRIENDS & FAMILY SAY

The 14 loved ones polled by Rehabs.com to date gave mixed reviews. On the positive end, reviewers praised the facility's cleanliness, family participation, and staff experience. Four loved ones polled on these metrics gave high ratings. One anonymous reviewer wrote in a representative review: “This facility is one of the best for alcohol addiction treatment. It involves the family. I highly recommend it.”

Family Participation: 4.8/5
Cleanliness: 4.8/5
Staff Experience and Training: 4.8/5

However, several loved ones felt that the cost of treatment was expensive. Others, such as S.V., complained about the treatment. In a representative review, they wrote: "My wife was put into their 12-Step program where she was subjected to terrible treatment by the staff.

FINANCING

The exact cost of treatment is not published, though Willingway's website states that the price varies based on the client’s medical condition, physician’s recommendations for treatment, and the length of stay. The facility accepts insurance. To date, the 11 individuals polled on the matter generally approved of the facility's cost.

Affordability: 3.9/5

^[1] https://www.facebook.com/pg/willingway1971/reviews/?ref=page_internal
^[2] GoogleReviews