ABOUT GREENLEAF HOSPITAL
Located in the community of Valdosta in southern Ga., Greenleaf Hospital offers treatment programs for adults and adolescents (ages 12 to 17) seeking treatment for mental health disorders, chemical dependency, and co-occurring disorders. The facility offers residential treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP). The facility is one of the only private, acute-care psychiatric facilities in the area to provide services for both adults and adolescents. Detox services are available on-site.
TREATMENT & ASSESSMENT
Upon admission, clients undergo an initial substance abuse and psychiatric assessment to help clinicians determine an appropriate level of care. If detox is necessary, the client is referred to the detox program, which is typically followed by the residential program.
Treatment plans for both adults and teens are individualized and include a myriad of approaches. During treatment, clients participate in one-on-one counseling, group therapy, recreational therapy, addiction education, and relapse prevention workshops.
Clients seeking treatment for substance abuse disorders are also introduced to the 12-Step program. Nearly 48% of facilities in the U.S. use the 12-Step in their treatment process. AA and NA meetings are regularly held on-campus, and clients may also be required to study fellowship literature and perform associated step-work.
Treatment for clients seeking treatment for a primary psychiatric disorder focuses on establishing healthy coping skills through counseling, therapeutic activities, and educational classes. In all programs, family involvement is highly encouraged, which may include education classes and family counseling sessions. Clients with a primary psychiatric disorder or co-occurring disorders also receive ongoing medication management.
Once a client completes a residential program, clinicians may encourage the client to utilize PHP or IOP as a “step-down” aftercare service. Typically lasting between three and six weeks, the group-oriented intensive outpatient program and the partial hospitalization substance abuse program are available to both adults and adolescents.
Greenleaf Hospital’s treatment team is comprised of physicians, board-certified psychiatrists, registered nurses, licensed professional counselors, family and adolescent therapists, mental health technicians, and a support staff. The facility is certified by the Joint Commission, just as 19% of U.S. facilities. Of the dozens of individuals polled by Rehabs.com, the individuals polled on the matter gave mixed opinions of the staff's level of experience and training.
Staff Experience and Training: 3.25/5
ACCOMMODATIONS & AMENITIES
The 73-bed facility, which was once a part of the Southern Georgia Medical Center, houses clients in simple, double-occupancy dorm rooms with wood furnishings. Based on its number of beds, this facility is in the top 11% of U.S. facilities in terms of size. On-site amenities include a gym, a swimming pool, and a basketball court.
Adolescents and adults are housed in separate wings, and specialized units are available to individuals struggling with a primary psychiatric disorder. Individuals polled on the matter moderately approved of the facility's cleanliness.
Facility Cleanliness and Upkeep: 3.4/5
WHAT ALUMNI SAY
The 12 alumni polled by Rehabs.com offered polarized opinions of Greenleaf Hospital. While some found the treatment effective, particularly co-occurring treatment, others felt the facility lacked varied treatment approaches, namely holistic offerings.
Treatment of Co-occurring Disorders: 3.7/5
Holistic Offerings: 2/5
When it comes to treating co-occurring disorders, most alumni expressed mild satisfaction for treatment. However, one anonymous alum did not appreciate how group therapy functioned in terms of helping with co-occurring disorders. “You get lumped in with mental clients as well as addicts it can make group a little frustrating,” the anonymous wrote.
Another alum tried to explain the polarizing opinions of the facility. "Great Facility. Friendly Staff. Read prior reviews which kind of made me not want to go. They must have changed a lot, I found it very comfortable, great groups - love my therapist and doctor," the satisfied alum wrote.
On Facebook, which the facility can manage, Greenleaf earned an average rating of four out of five stars from 25 reviews to date. Twenty of the reviews were positive. Many alumni described the program as life saving. Several alumni specifically named staff members that helped them in their recovery.
However, on Google, where the facility can’t manage their image, Greenleaf Behavioral Health Hospital received an average of 2.1 out of five stars from 20 reviews to date. Alumni wrote about “unprofessional and rude” staff. Several reviews wrote how the program “does less than the bare minimum and may even further harm those in need.”
WHAT FRIENDS & FAMILY SAY
The 12 loved ones polled extensively by Rehabs.com offered positive-to-moderate feedback, reporting a “friendly atmosphere” and “great nursing staff.” Most of the loved ones were generally satisfied with the level of family participation. For many, the staff was a strength of the program, providing adequate counseling options for treatment. One loved one added: “It was a great place. The people were friendly and everyone helped each other out.”
However, regarding areas for improvement, loved ones noted that the facility seemed understaffed and the discharge process was lengthy. Loved ones also gave mixed opinions concerning the likelihood they'd recommend the facility to others.
Counseling Options: 3.3/5
Family Participation: 3.3/5
Likelihood to Recommend: 3.1/5
Some loved ones also felt the facility was expensive. “Overpriced and the problem at hand is not solved when rehab is complete,” an anonymous loved one wrote.
WHAT STAFF SAY
The sole employee polled by Rehabs.com felt the expertise of staff was the facility’s weakness. The survey respondent also gave two out of star ratings for the facility’s ability to treat co-occurring disorders and its discharge planning. However, the staff member gave four out of five stars for the facility's cleanliness, amount of family participation, and affordability.
On Indeed, Greenleaf Center has an average rating of 3.3 out of five stars from 15 reviews to date. Although several former and current employees criticized the program for low pay, staff members wrote positive things about the work environment, including “good benefits,” “company events,” and “Great co-workers.”
The facility accepts many private insurance plans, including Aetna, Blue Cross Blue Shield, and Cigna. It is also part of the 62% of facilities in the country that accepts Medicaid, as well as the 34% that accepts Medicare. Individuals polled on the matter were moderately critical of the facility's cost.
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