ABOUT NORTHPOINT RECOVERY
Started in 2009 by a group of individuals in long-term recovery, NorthPoint Recovery provides residential treatment for adults struggling with substance use disorders, with an emphasis on dual diagnosis treatment. The Boise facility is one of just five facilities in Idaho providing residential detox services. Northpoint prides itself on providing LGBT-friendly care, also placing emphasis on holistic recovery through physical activity.
TREATMENT & ASSESSMENT
Each client receives a comprehensive assessment upon intake, including a physical exam conducted by NorthPoint Recovery nursing staff. A typical residential treatment plan is 28 days and begins with one week of medical detox, followed by 21 days addressing the psychological components of addiction. The stated goal on the facility’s website is to provide stabilization and preparation for long-term recovery and wellness.
Treatment at NorthPoint utilizes evidence-based practices through group and individual counseling, including cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), along with addiction education, emotion regulation training, and 12-step meetings. Experiential activities with therapeutic components, such as yoga, art, mindfulness, and meditation are also offered.
Medication-assisted treatment such as Vivitrol (which is available at 41.1 percent of Idaho facilities) is provided to minimize withdrawal symptoms. Medication management is also available for individuals struggling with co-occurring psychiatric conditions. Alumni support include a recovery app and scheduled alumni events.
According to the facility’s website, NorthPoint Recovery employs a medical doctor, 24-hour nursing staff trained in addiction counseling, social workers, and certified alcohol and drug counselors. The rehab boasts a 2:1 staff-to-client ratio and is among the 20 percent of addiction facilities nationwide to hold Joint Commission accreditation. To date, the 42 individuals polled by Rehabs.com on the matter praised the aptitude of staff members.
Staff Experience and Training: 4.7/5
ACCOMMODATIONS & AMENITIES
NorthPoint Recovery prioritizes nutritious and fresh food for residents, and transportation to a local gym with opportunities for personal training is provided. Website photographs depict simple, shared rooms in clinical-looking interior spaces, along with a well-landscaped courtyard and outdoor seating. Residents may schedule weekend visitation, though cell phones and other electronics are not permitted on-site.
The facility’s capacity of 22 beds is well-below the national average of 33 and in range of Idaho’s average of 19 across 10 residential facilities. Overall, the 43 individuals polled on areas of accommodations appreciated the quality.
Exercise and Leisure: 4.4/5
WHAT ALUMNI SAY
Of 34 alumni polled to date by Rehabs.com, 85 percent rated their likelihood to recommend NorthPoint Recovery to others five out of five stars. A majority of reviews cited counseling or nursing staff members as a strength, and about one-third characterizing the staff as knowledgeable. Overall, the alumni praised most areas of programming, though some reviewers were critical of meals, noting portion sizes or general food choices.
Family Participation: 4.4/5
Counseling Options: 4.3/5
Holistic Offerings: 4.2/5
Elsewhere, feedback followed the positive trends uncovered by Rehabs.com. On Google, 344 individuals rated NorthPoint Recovery 4.8 out of five stars on average. In addition to knowledgeable and caring staff, effective treatment, and valuable education and outings, reviewers emphasized the facility’s cleanliness. The facility’s official Facebook page, which its staff may monitor, had a rating of 4.9 out of five stars based on the opinion of 283 people.
WHAT FRIENDS & FAMILY SAY
All five loved ones polled by Rehabs.com indicated that they would recommend NorthPoint Recovery. They agreed with alumni about the effective staff, while offering more moderate opinions concerning some treatment aspects.
Staff Experience and Training: 4.2/5
Family Participation: 3.8/5
Holistic Offerings: 3.6/5
"My son has talked nothing but high praises about the people at Northpoint. He is in touch with the Alumni group and seems to be involved in their activities," one loved one wrote.
WHAT STAFF SAY
Four staffers polled by Rehabs.com to date provided five stars for all metrics measured, with the exception of one four-star rating for holistic offerings. "There is a lot of focus on the family system and integrating them in recovery," one staff member wrote.
Family Participation: 5/5
Counseling Options: 5/5
Holistic Offerings: 4.8/5
At the time of this writing, according to the NorthPoint Recovery website, treatment is covered in-network with more than a dozen insurance plans, including Blue Cross, 6 Degrees, IPN, and Pacific Source. Overall, the 40 alumni, friends and family members, and employees generally appreciated the program’s pricing.
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