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NorthPoint Recovery

10787 West Ustick Road, Boise, Idaho, 83713
We are proud to be accredited by The Joint Commission and are a 12-step based program. Northpoint Recovery is dedicated to providing a safe, therapeutic environment where those struggling with addiction can build a foundation for their recovery and gain a clear vision of hope. We live by the following values: commitment to excellence, doing good for others, engaging in innovative empirical based treatment, and showing respect to all.

Facility Highlights

  • DUI Assessments
  • 2:1 Staff to Client Ratio
  • LGBTQ Specialized Programs


  • Residential Treatment

    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
  • Outpatient

    Outpatient treatment describes all addiction treatment that is not residential. Patients live at home while undergoing rehab.

Facility Settings

  • Private/Secluded

Meet the Staff

  • Erica Lopez
    Erica LopezLCSW, LCPC/ Clinical Director
    Erica is a Licensed Clinical Social Worker. She graduated from Boise State University’s Advanced Standing Social Work Program in May of 2013. Erica’s professional background has been in substance abuse, crisis intervention, family therapy, trauma therapy, vulnerable population advocacy, and working within the LGBT community. She finds passion in getting to the underlying cause of ongoing struggles for clients. Erica consistently works towards encouraging and motivating clients to seek ongoing change in life to better their circumstance. Erica continues to contribute to, and advocate for, the addict and alcoholic recovery community. She finds that working in this field is not only rewarding but life changing, as well. Erica is excited to continue to grow professionally within NorthPoint Recovery.
  • Nycole Thomas
    Nycole ThomasBSN, RN/ Director of Nursing
    Nycole is a registered nurse with a passion for providing unbiased quality care to underserved populations within the community. She brings care and compassion from her experience as a hospice case manager, as well as knowledge and experience in substance abuse from her time working in a unique detention setting. She is ACLS certified in emergency care in order to provide a medically safe detox. Nycole enjoys working in a multi-disciplinary team based setting, and is passionate about providing a safe environment for clients to begin their new life. Nycole earned her Bachelor of Science degree from Boise State University and is a member of Sigma Theta Tau International Honor Society of Nursing.

Treatment Center Links

Rehabs 360 Guide


Started in 2009 by a group of individuals in long-term recovery, NorthPoint Recovery provides residential treatment for adults struggling with substance use disorders, with an emphasis on dual diagnosis treatment. The Boise facility is one of just five facilities in Idaho providing residential detox services. Northpoint prides itself on providing LGBT-friendly care, also placing emphasis on holistic recovery through physical activity.

The NorthPoint organization offers intensive outpatient programming (IOP) at Ashwood Recovery in Boise and Nampa, Idaho, and at The Evergreen in Bellevue and Seattle.


Each client receives a comprehensive assessment upon intake, including a physical exam conducted by NorthPoint Recovery nursing staff. A typical residential treatment plan is 28 days and begins with one week of medical detox, followed by 21 days addressing the psychological components of addiction. The stated goal on the facility’s website is to provide stabilization and preparation for long-term recovery and wellness.

Treatment at NorthPoint utilizes evidence-based practices through group and individual counseling, including cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), along with addiction education, emotion regulation training, and 12-step meetings. Experiential activities with therapeutic components, such as yoga, art, mindfulness, and meditation are also offered.

Medication-assisted treatment such as Vivitrol (which is available at 41.1 percent of Idaho facilities) is provided to minimize withdrawal symptoms. Medication management is also available for individuals struggling with co-occurring psychiatric conditions. Alumni support include a recovery app and scheduled alumni events.


According to the facility’s website, NorthPoint Recovery employs a medical doctor, 24-hour nursing staff trained in addiction counseling, social workers, and certified alcohol and drug counselors. The rehab boasts a 2:1 staff-to-client ratio and is among the 20 percent of addiction facilities nationwide to hold Joint Commission accreditation. To date, the 42 individuals polled by Rehabs.com on the matter praised the aptitude of staff members.

Staff Experience and Training: 4.7/5


NorthPoint Recovery prioritizes nutritious and fresh food for residents, and transportation to a local gym with opportunities for personal training is provided. Website photographs depict simple, shared rooms in clinical-looking interior spaces, along with a well-landscaped courtyard and outdoor seating. Residents may schedule weekend visitation, though cell phones and other electronics are not permitted on-site.

The facility’s capacity of 22 beds is well-below the national average of 33 and in range of Idaho’s average of 19 across 10 residential facilities. Overall, the 43 individuals polled on areas of accommodations appreciated the quality.

Cleanliness: 4.8/5
Exercise and Leisure: 4.4/5


Of 34 alumni polled to date by Rehabs.com, 85 percent rated their likelihood to recommend NorthPoint Recovery to others five out of five stars. A majority of reviews cited counseling or nursing staff members as a strength, and about one-third characterizing the staff as knowledgeable. Overall, the alumni praised most areas of programming, though some reviewers were critical of meals, noting portion sizes or general food choices.

Family Participation: 4.4/5
Counseling Options: 4.3/5
Holistic Offerings: 4.2/5

Elsewhere, feedback followed the positive trends uncovered by Rehabs.com. On Google, 344 individuals rated NorthPoint Recovery 4.8 out of five stars on average.[1] In addition to knowledgeable and caring staff, effective treatment, and valuable education and outings, reviewers emphasized the facility’s cleanliness. The facility’s official Facebook page, which its staff may monitor, had a rating of 4.9 out of five stars based on the opinion of 283 people.[2]


All five loved ones polled by Rehabs.com indicated that they would recommend NorthPoint Recovery. They agreed with alumni about the effective staff, while offering more moderate opinions concerning some treatment aspects.

Staff Experience and Training: 4.2/5
Family Participation: 3.8/5
Holistic Offerings: 3.6/5

"My son has talked nothing but high praises about the people at Northpoint. He is in touch with the Alumni group and seems to be involved in their activities," one loved one wrote.


Four staffers polled by Rehabs.com to date provided five stars for all metrics measured, with the exception of one four-star rating for holistic offerings. "There is a lot of focus on the family system and integrating them in recovery," one staff member wrote.

Family Participation: 5/5
Counseling Options: 5/5
Holistic Offerings: 4.8/5


At the time of this writing, according to the NorthPoint Recovery website, treatment is covered in-network with more than a dozen insurance plans, including Blue Cross, 6 Degrees, IPN, and Pacific Source. Overall, the 40 alumni, friends and family members, and employees generally appreciated the program’s pricing.

Affordability: 4.1/5

[1] GoogleReviews
[2] https://www.facebook.com/pg/NorthPointRecovery/reviews/

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