ABOUT CHESTNUT HEALTH SYSTEMS – BLOOMINGTON
One of six not-for-profit recovery centers of Chestnut Health Systems, the Bloomington, Ill. facility offers residential, outpatient and intensive outpatient programs (IOP) for those struggling with substance abuse. Programs are available for both adolescents and adults, and treatments can be gender-specific. Medically monitored detox services are offered on-site.
Although medication-assisted treatment is not offered at Chestnut Health System’s Bloomington location, the service is available at other locations in the network.
TREATMENT & ASSESSMENT
The facility uses a GAIN assessment, developed by the Lighthouse Institute, to help determine the most appropriate treatment services. Based on these results, a personalized treatment plan is developed. Chestnut’s residential program combines researched-tested and evidenced-based counseling practices with 12-step meetings and methodology.
Clients receive individual, group, and family therapy, and participate in skills training workshops focusing on decision making, stress management, coping skills, relapse prevention, and addiction education. Regular attendance of community Narcotics Anonymous (NA), Alcoholics Anonymous (AA), and/or Celebrate Recovery groups is encouraged. According to the facility's website "The length of stay is individually determined and regularly reviewed during the course of treatment."
The adult IOP includes nine or more hours of group counseling each week, while the adolescent IOP typically calls for six to 13 hours of programming per week. Both programs are offered in the evenings and mornings to accommodate school and work schedules. The adult program also provides marriage and family therapy, credit counseling, and supported/supervised residential services.
The facility also offers crisis stabilization for adults in a 24-hour supervised care program that lasts 14 days. In all programs, addiction and mental health issues are addressed by psychiatric consultation. Family is encouraged to play a central role in treatment services for all ages, especially therapy where trust and communication often need to be re-established.
Structured sober living for adolescent and young adult men between the ages of 13 and 20 is also offered in the facility’s recovery home. Medication-assisted treatment (MAT) is available through the sober living service. Chestnut Health is part of the 19.6% of Illinois facilities to offer Suboxone.
Chestnut's treatment team consists of licensed and certified counselors, medical assistants, and registered nurses. Of the 12 individuals polled by Rehabs.com to date, the six surveyed concerning staff felt they were well-trained and experienced.
Staff Experience and Training: 4.3/5
ACCOMMODATIONS & AMENITIES
According to the facility’s website, Chestnut offers a structured and supportive living environment for its residential treatment programs and sober living. Meals are catered, and there are recreational facilities available on-site. Amongst the 12 respondents to a Rehab.com survey, six individuals polled on the matter gave moderately positive reviews concerning the quality of the facilities.
Facility Cleanliness and Upkeep: 3.8/5
WHAT ALUMNI SAY
The seven alumni polled by Rehabs.com to date gave Chestnut’s Bloomington facility mostly positive feedback. When three were asked if they would recommend treatment at Bloomington, the alumni gave ratings of three, four, and five out of five stars. The alumni were surveyed on the facility’s connectivity, family participation, cleanliness, and affordability, and each respondent gave these categories ratings of four or five out of five stars. One alum, Lina, however, who found the program to be overwhelming, wrote: "Pushing,pressure, condisending attitudes from staff," though T.T. disagreed, writing: “Very structured learn alot bout yourself. Need more staff. Its very helpful been clean since.”
Reviews on Google were similarly positive, with five individuals giving the Bloomington location an average rating of 4.2 out of five stars. "I had exceptional care" wrote alum Linda. "The staff were wonderful- compassionate, skilled, efficient & so helpful. They gave me the tools I needed to recover"
WHAT FRIENDS & FAMILY SAY
The four loved ones polled by Rehabs.com to date also offered positive feedback. Like alumni, When asked if they would recommend treatment at Bloomington, the three loved ones polled on this metric gave mixed ratings of three, four, and five out of five stars. These three loved ones also gave ratings of four and five stars for the staff's level of training and experience, the available counseling options, and exercise and leisure provisions. Several reviewers commended the caring staff. “This facility had caring staff and a variety of treatment options but inflexible hours,” an anonymous loved one wrote.
Loved ones gave ratings of three and four stars for the holistic treatment offerings, connectivity/visitor policy, and family participation in treatment. They did, however, rate the effectiveness of treatment slightly lower, with a two-, a three-, and a four-star rating. One anonymous loved one noted that “they seemed to want to help and tried various things,” though her son wasn’t ready to change.
WHAT STAFF SAY
The sole staff member polled by Rehabs.com to date gave the facility five out of five stars for overall quality care, privacy, and the program’s ability to prioritize clients’ interests. The anonymous reviewer rated the overall quality of leadership and available protocols training slightly lower, with a rating of four out of five stars.
According to the Chestnut Health Systems’ website, Illinois Medicaid and most private insurance plans, including Aetna, Blue Cross/Blue Shield, Cigna, Health Alliance, Health Link, Humana, UBH, and United Healthcare are accepted, as well as private pay clients. A sliding fee scale is available for individuals who meet certain criteria. The six individuals polled on the matter generally approved of the facility's cost.
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