ABOUT NEW HOPE RECOVERY CENTER
New Hope Recovery Center is an outpatient treatment center for adults, based just north of Chicago's Lincoln Park. The facility offers one of Illinois's 90 partial hospitalization programs (PHPs, offered at 14.2 percent of Illinois facilities) and one of the state's 416 intensive outpatient programs (IOPs, available at 65.7 percent of Illinois facilities). Standard outpatient treatment and aftercare are also provided on-site.
Clients in the PHP may also stay in an affiliated local sober living home, to create a program resembling a residential program in the Florida model. Medical detox is not provided on-site, but the facility will help clients find appropriate care if medical assistance is needed.
TREATMENT & ASSESSMENT
Treatment at New Hope begins with an initial in-person assessment to determine the best course of care. In general, programs incorporate 12-Step and other self-help modalities such as SMART Recovery and Refuge Recovery, alongside individual, group, and family counseling, with workshops on topics including anger management, grief, and coping skills.
Clients on the PHP tend to stay for two to four weeks, participating in treatment for six hours per day. The IOP is offered for three hours in either the morning or evening, and typically lasts four to six weeks.
Once a client has successfully completed a program, they start attending weekly aftercare meetings. New Hope also follow up with clients via phone or email for 18 months following treatment, and can arrange for extended stays in local sober-living facilities, if necessary.
New Hope also offers dedicated programming for DUI clients, members of the LGBTQI community, and young adults aged 18 to 26. Each population group will find dedicated programming at 53.1 percent, 15.5 percent, and 27.3 percent of Illinois-based facilities, respectively.
New Hope employs a multidisciplinary team that includes a physician who specializes in addiction medicine, licensed clinical social workers, and licensed professional counselors. The single individual polled by Rehabs.com to date on the staff's level of training and experience gave the facility four out of five stars in this metric. New Hope is among the 23.5 percent of Illinois-based facilities that are accredited by the Joint Commission.
ACCOMMODATIONS & AMENITIES
Clients in the partial hospitalization program live in gender-specific sober housing. New Hope’s sober-living communities (A Fresh Start, Bridges Sober Living, and Bridgehaus) all offer modern accommodations with full kitchens and TVs. The single individual polled by Rehabs.com to date on New Hope's cleanliness and exercise and leisure offerings gave the center four stars in both categories.
WHAT ALUMNI SAY
Rehabs.com hasn't yet polled any New Hope alumni, but the center has mostly positive feedback on secondary sites, with a 4.2 out of five-star average rating based on five reviews on Google and a 4.8 out of five-star average rating based on 23 opinions on Facebook, where the facility can manage its own page.  The reviewers invariably offered high praise for the center's staff: "The best people in the world work there!" Gloria wrote in a representative review on Facebook.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Rehabs.com to date would recommend treatment at New Hope, giving the center five stars for its treatment effectiveness and four stars for its counseling options, but mediocre three-star ratings for its family participation and ability to treat co-occurring disorders. "Great staff... Treatment plan was well thought out and followed," they wrote, though they also complained of a "lack of family input."
New Hope Recovery Center accepts Aetna, Blue Cross Blue Shield and other private insurance plans. The single reviewer polled by Rehabs.com to date gave the center three out of five stars for its affordability. New Hope’s DUI program costs $500 for ten hours of risk education and $780 for 12 hours of counseling and early intervention.
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