ABOUT ADVOCATE BROMENN MEDICAL CENTER
The Advocate BroMenn Medical Center in Normal, Ill., is a hospital that provides inpatient and outpatient treatment for individuals struggling with alcoholism, drug addiction, and other behavioral concerns Medical detoxification is also available on-site. According to a 2017 SAMHSA survey, 3.6 percent of treatment facilities in Illinois offer detox in a hospital inpatient setting and 9.2 offer outpatient-based, hospital detox.
Advocate BroMenn operates several other facilities in the Bloomington, Ill., area. Collectively, these facilities also provide medical services such as surgery, cancer treatment, and dental services, among many others. Advocate BroMenn's website indicates that the center is part of the faith-based Advocate Health Care, the largest fully integrated health care delivery system in Illinois.
TREATMENT & ASSESSMENT
Before admission, clients participate in an assessment to determine level of care. Outpatient services include intensive (IOP) and partial hospitalization (PHP) programs, among others. According to a 2017 SAMHSA survey, 14.2 percent of facilities in the state offer a day treatment/PHP program while 65.7 percent offer IOP.
If patients require stabilization, they may be referred to the inpatient program. Inpatient and day treatment patients participate in 12-step meetings, individual, family, and group therapy, and employment and volunteer programming. Holistic programming is also available.
The intensive outpatient program meets four nights per week. In addition to therapy, clients may attend lectures on various topics. Additionally, Advocate BroMenn is one of 81 (12.8 percent) treatment facilities in Illinois to offer a program specifically tailored to pregnant or postpartum women.
Clients can also participate in specialty groups to address mood stabilization, chronic pain, anger management, co-occurring disorders, and other issues.
Advocate BroMenn’s website indicates that the multidisciplinary team consists of psychiatrists, mental health nurses, psychologists, social workers, expressive arts therapists and clergy. The four individuals surveyed by Rehabs.com to date gave mixed ratings to the staff's experience and training:
Staff Experience and Training: 3/5
ACCOMMODATIONS & AMENITIES
Advocate BroMenn's website states that the main facility has 221 beds. While information is limited concerned the facility's accommodations, the four individuals surveyed by Rehabs.com to date gave middling ratings of related categories, including cleanliness and exercise and leisure options:
Facility Cleanliness and Upkeep: 3/5
Exercise and Leisure Activities: 2.8/5
WHAT ALUMNI SAY
Four alumni surveyed by Rehabs.com to date left mixed reviews. One anonymous alum wrote in representative positive review that they "had a pleasant stay," and that the facility was “Clean, friendly, and helpful," noting that the doctors and nurses accommodating. However, indicative of the mixed nature of responses, they also wrote that "food needs improvement.”
Conversely, alum S.S. gave treatment effectiveness just one out of five stars.. “I was manic, awake for five days,” he wrote. S.S. gave his highest ratings of four stars to accommodations and food, though he left neutral ratings for affordability, the cleanliness of the facility, visitor policies, and exercise and extracurricular activities.
Feedback on third-party sites was also mixed, however, reviews were not necessarily specific to substance misuse treatment. On Adovcate BroMenn's official Facebook page, which staff can manage, over 500 reviewers contributed to an average 4.1 out of five-star rating.
WHAT FRIENDS & FAMILY SAY
Similar to alumni, three loved ones surveyed by Rehabs.com to date expressed mixed opinions. For instance, P.J.V. gave perfect five-star ratings for treatment effectiveness and a very positive review overall. Though she described treatment “expensive,” she gave five out of five stars to accommodations, meals, cleanliness of facilities, and exercise options. “Vey nice staff, helpful and awesome counselor,” wrote the loved one.
However, the sister of an alum gave the lowest possible rating to the facility’s treatment options and indicated that a lack of family involvement and aftercare programming were problematic. “They did nothing to treat her, only held her for a few days,” wrote the anonymous reviewer. “She was cut off from her family, allowed visitors one at a time for a few hours a day. Then she was discharged with no treatment plan.”
WHAT STAFF SAY
Though Rehabs.com has not yet received reviews from Advocate BroMenn’s staff, reviews on Indeed on aspects relating directly to patient experience were mostly positive. “Advocate BroMenn is a fantastic facility. The physicians and nurses work incredibly well together,” wrote an anonymous registered nurse.
Advocate BroMenn’s website states that the center currently accepts most commercial insurance plans. Coverage for services varies according to each plan, though they do not accept Medicaid. Four individuals surveyed by Rehabs.com to date gave mixed ratings for affordability:
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