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American Addiction Centers National Rehabs Directory

Praxis Of Carmel By Landmark Recovery

13590 N Meridian St, Carmel, Indiana, 46032
Facility Photo

Patient Reviews

Overall Ratings
  • 2.0
    Avg. score from 5 reviews
  • 1.8
    Accommodations & Amenities
  • 2.2
    Treatment Effectiveness
  • 2
    Meals & Nutrition
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Ty
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
As a former employee of Landmark, I would advise anyone who has a family, friend, or other to never walk through the doors of Landmark. There is highly good chance that you will not see that person alive again. Drugs were rampant in this facility, and very little oversight from management. Many of the patients were dangerous to the female staff and management would not discharge these individuals. They only cared about the length of stay, and the money. As soon as the insurance ran out, they could care less about the patients and would throw them out on the streets. The chef would hoard food and not feed the patients properly. Medical staff would give the patients any meds that they wanted and sometimes caused overdoses which they would cover up. Landmark is a danger to the anyone seeks help for addiction. Keep away at all cost.
Tracy Browning
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
This place sucks for family members. Very un organized . I hadn’t seen my son for two weeks. That last time I saw him he was being loaded in a ambulance I didn’t know if he was going to live or die . I go to see him on the only day he’s allowed two visitors drive an hour to visit and I’m told it will be 5 hours before we can see him . Seriously they want family to visit but they want to council them all day and the worst part is nobody told us this. We were not told that it was a all day process . This is bad for people who work on Saturday Or people who can’t spend all day because they they have other obligations. . I was having a melt down in the middle of the street when I found him unresponsive and another one when I went to see him . They caused me to go through all of it again in my mind. I won’t go back. . And to top it all off the lady that was at the desk couldn’t remember from one minute to the next, we gave her all of the stuff that we brought him talked to her for 10 minutes my husband walked over to the door to hit his key fob to let me in the car . When he returned to the desk she didn’t remember him .
Bill
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I researched extensively prior to choosing and being admitted. Wow, what a 180 difference between what research revealed and what was a stark reality. It was managed very poorly with staff not showing up, actual fighting with residents, lousy food and their policies were straight out of the prison system. An exhaustive admitting process with a total stranger asking (rather, interrogating) you while constantly being interrupted by other staff walking in during some rather emotionally , anxiety charged questioning. Then off to the Nurses (2) who again interrogated, took a urine test, strip search (Again the door opens with other staff walking in asking for help) and briefing about where you're going and who will be escorting you. My escort showed up and took my stuff to a room where they search all of your belongings and take out if it's contraband. Nail clippers... nope. No phone, no computer. All your mail is opened and searched. Visitors once a week for family therapy sessions. Scheduled phone calls. Many times they denied after waiting for hours due to time was up. You received a cup with your name on it. The escort then brought me one of two pods and introduced me to another resident who then gave me a tour and introduced me to everyone. All were watching a 32" TV with only Firestick capabilities. Arguments and fights broke out over this and the whole pod would be punished by withdrawing TV privileges. Rooms a sparse. 2 twin beds, 2 bedside tables, 2 dressers and a desk with a chair. Size approx 10'x15'. No carpet. The facility used to be a nursing home that was rehabbed for this place. Small dining room with having to eat in shifts. The "smoking area" was access only through the dining room and was outside and small. Approx 6x20 chain liked fencing surrounded. Again lots of arguments and tension in these areas. Smoking times were enforced and only when the dining area was open. If they were short staffed, no smoking. Waiting in a line of chairs in the back hallway for your meds. One RN only with lots of turnover in just the 35 days i was there. Frequently out of meds so you went without or they took from another resident. Waiting time were hours long. If you left your seat you had to start over. Yes, lots of arguments and fights. We had inmates there with ankle bracelets, badly behaved residents that disrupted everything, bullies, crazy girls, etc. Therapy sessions all day long 6 days/week. Groups divided by colors. The atmosphere was prison like. This is a total lock-down facility and every resident had to have an escort if they went beyond the locked doors. Telephone calls were in the presence of your escort. No privacy...no exceptions......period. The staff took the residents on a daily walk around the facility with 2 in back and 2 in front. Not enough staff... no walk. It was a parking lot all the way around. No lush landscaping he the picture of the facility revealed. i felt like I was in kindergarten again. People would look at us all the time. We wondered what they were thinking. No, not a healing , supportive, comfortable atmosphere. It was the antithesis of that. All about the Money! My bill from the insurance company was $76,000.00! My portion was around $6k. Then I got bills for the meds that weren't covered. Spare yourself and your sobriety. Don't go here.
Jen
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
If you are on the “struggle bus”, will humble yourself and actually WANT to free yourself of the chains of addiction, Landmark Recovery seems to be on the rise for successful patient outcomes, art and music therapies for helping you and some really good therapists and patient care managers. They helped me, my friend, and my sponsor and they will help you - if you are ready. Thank you, Landmark Indianapolis and Carmel. Y’all have made some really great changes lately in Indianapolis area. No frills, no fraud, no “feel good til you relapse” kind of talk.
Terence
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
DO NOT CHOOSE THIS COMPANY FOR REHAB..!! I\'ve just finished a 35 day program with Landmark and have nothing good to say about this company. They have lied and stolen property from me. The food was absolutely awful and the management were incompetent. They pray on the weak and vulnerable people and all they care about is their profit. Every mistake they make they turn into a \"if you cant deal with this... you cant deal with recovery\". absolute BS. I can honestly say that my views are a reflection of the views by all of the other patients whilst I was there.