ABOUT THE HEALING PLACE – WOMEN AND CHILDREN’S CAMPUS
Founded as a homeless shelter in 1989, the Healing Place operates three substance abuse treatment and recovery centers. Its facility for women and children, located in Louisville, Ky., offers a multi-phase residential program, which includes on-site, non-medical detox. The center is among eight substance abuse treatment facilities in the state that do not accept payment for services .
TREATMENT & ASSESSMENT
The Healing Place provides an environment and treatment model that empowers participants to support one another throughout recovery. Following an initial detox phase, which lasts from three to 10 days, clients are guided through the “Off the Streets” motivational phase, during which they learn core principles of 12-Step, work with peers, and begin to accept that addiction is a disease with a spiritual solution.
The “Recovery” stage focuses on teaching personal accountability and developing interpersonal skills. Afterwards, they may become peer mentors, lead lessons, coordinate assignments, and provide one-on-one guidance to others.
In all, residential alcohol and drug treatment typically lasts six months. Graduates may move to transitional living for approximately three months.
The professional team for women includes a program director, clinical supervisor, detox supervisor and coordinator, manager of health services, clinic specialist, continuing care coordinator, and family and children’s coordinator. Overall, the nine individuals polled by Rehabs.com to date on the matter felt the staff was qualified.
Staff Experience and Training: 4/5
ACCOMMODATIONS & AMENITIES
There currently is no information provided online or otherwise regarding the facility's living arrangements and related offerings, though the website indicates the capacity of the women’s center is 250 individuals. The 10 individuals polled by Rehabs.com on the matter approved of the facility's accommodations.
Facility Cleanliness and Upkeep: 4.2/5
WHAT ALUMNI SAY
To date, 14 alumni submitted mainly favorable feedback to Rehabs.com about The Healing place. Of the 11 who rated the major categories of the survey – treatment effectiveness, accommodations and amenities, and meals and nutrition – eight were positive, two were mixed, and one was negative. The former clients who offered more detailed impressions moderately approved of the facility's treatment approach, though largely agreed they'd recommend the facility.
Likelihood to Recommend: 4.3/5
Family Participation: 3.5/5
Counseling Options: 3/5
Numerous alumni shared positive opinions about the caring support they received, the peer-based social-modeled program, and the resulting life-changing experience. One former client wrote: “One of the best things I've ever done for myself and family, found true peace and happiness.” Another described it as “an amazing experience!” and yet another noted: “I would and have recommended this program to anyone!!”
Several criticized the food, rudeness they encountered, lack of activities and amenities, questionable practices, and rundown conditions. In an outright negative review, one former client wrote: “This is a horrible facility run by a former addict who has no business running a facility of this magnitude.” Overall, alumni also felt connectivity with loved ones and visitor policies could improve.
Connectivity/Visitor Policy: 2.5/5
On secondary review sites, the facility received positive feedback to date: 4.8 out of five stars based on nine reviews on Google and 4.5 stars based on eight reviews on Facebook, which the facility can manage.   Many Positive reviewers conveyed their life-saving experience at the center. On Google, alum Dawn wrote: "I would be dead if this place wasn't here!"
WHAT FRIENDS & FAMILY SAY
To date, four loved ones submitted largely favorable reviews to Rehabs.com. Two loved ones who offered more detailed impressions of the facility both awarded five stars for connectivity and four stars for other metrics, including the amount of family participation and likelihood they'd recommend the facility.
Loved ones praised the counselors, treatment practices, and results achieved, as reflected in what a parent wrote about her daughter, who had returned to the center after relapsing: “The facility has taken her back after she used Thank God she went back They have saved her life and my sanity.”
The Healing Place provides recovery services as well as food, shelter, and clothing at no cost to clients in the program.
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