ABOUT HOPE HOUSE - LAUREL
Located on a leafy, residential street in the small city of Laurel in western Maryland, Hope House offers a full spectrum of treatment for men and women struggling with substance use disorder. Treatment options include medical detox, positioning Hope House among the 3.6 percent of facilities in Maryland that offer detox in a residential setting, as well as short-term residential treatment and several levels of outpatient care, plus an alumni program.
Hope House also runs another residential and detox facility in Crownsville, 20 miles away. The centers are among the 35.7 percent of rehabs in Maryland that operate as private nonprofits.
TREATMENT & ASSESSMENT
Hope House offers a multidisciplinary program that draws from the 12-Steps as well as evidence-based practices. Clients who require detox typically spend between three and 10 days in the program, during which they receive medical evaluation, toxicology screening, medical monitoring, education, counseling, and help preparing for the next stage of treatment.
The residential program lasts approximately 30 days, with the precise length depending on the individual client's needs. Treatment begins with a comprehensive assessment, including a psychiatric assessment if required. Counseling is offered in individual and group settings utilizing cognitive behavioral therapy (CBT), 12-step programming, educational classes, and relapse-prevention workshops.
Holistic options include acupuncture and support in integrating into the community. Hope House works with local church groups, civic associates, businesses, and individuals to provide alumni with healthy recreational activities to pursue after graduation.
Residential clients also receive medical care from a nursing and medical team, which offers medication-assisted treatment (MAT) using methadone, Suboxone, and Vivitrol, which are use at 17.3 percent, 40.6 percent, and 26.4 percent of Maryland facilities, respectively, among other medications.
The center also offers an intensive outpatient program (IOP) and standard outpatient care. An alumni program meets regularly and aims to help clients transition comfortably back into life in the community.
Staff includes a physician, nurses, master's-level and licensed counselors, and an addictions counselor. Hope House also has volunteers who lead 12-step groups and assist with meal preparation, recreational opportunities, and facility maintenance. The eight individuals polled by Rehabs.com to date on the staff were impressed.
Staff Experience and Training: 4.3/5
ACCOMMODATIONS & AMENITIES
Pictures on Hope House's website depict shared bedrooms, a games room, and a garden. Historic Downtown Annapolis and Baltimore's Inner Harbor are short car rides away. Transportation can be arranged, and families are welcome to visit on Saturdays from 1 to 3 p.m.
The eight individuals polled by Rehabs.com to date on the center's accommodations indicated that it was clean, with good extracurricular activities.
Exercise and Leisure: 4.1/5
WHAT ALUMNI SAY
Of the eight alumni polled by Rehabs.com to date, seven gave positive feedback. The seven alumni polled on aspects of programming gave generally positive ratings.
Family Participation: 4.6/5
Holistic Offerings: 4.5/5
Counseling Options: 4.3/5
In their comments, alumni praised the compassionate, dedicated staff, and wrote that while the program was difficult, it was also effective and worthwhile. "The care was adequate, staff friendly, respectful, professional and caring for the most part ... From that perspective, they are doing a great job, I was given all the tools I needed. The rest is up to that individual, it only works if you work it," M.M. wrote in a representative comment.
In the single outright negative review from an alum, Brian complained of a dated facility, over-reliance on medications, and bad food. The facility responded, writing: "We have put one million dollars worth of upgrade in our building including new showers in all the rooms and new windows throughout the building."
Hope House has mostly positive feedback on secondary sites at the time of this writing, with a four out of five-star average rating based on 21 reviews on Google and two ratings for four and five stars on YellowPages.com. 
The reviewers repeatedly noted how warm and welcoming they found the facility, and that staff had gone above and beyond for them. "My recovery journey started here and I couldn’t be more grateful. Every staff member made you feel welcomed and loved. Many of them could relate to my journey as well," Louise wrote in a representative review on Google.
However, Google also has four very negative reviews of Hope House in Laurel, most of which cite rude and unhelpful staff. "This rehab is awful. The staff is rude,disrespectful and unprofessional. They have no compassion and do not care about helping addicts," Andrea wrote in a representative review.
WHAT FAMILY AND FRIENDS SAY
All three loved ones polled by Rehabs.com to date gave negative feedback on Hope House in Laurel. Loved ones complained about unclean accommodations, a lack of activities, and a rushed discharge policy. Loved one A.M. wrote: "My son was discharged after a week b/c of Insurance problems, which I was not made aware of. Now, because he was not ready to be out, I am fighting day and night with him over temptations and coming home to poisonous environments."
Hope House Laurel accepts most private insurances and Maryland Medical Assistance (Medicaid). Self-pay is also an option. The eight individuals polled by Rehabs.com to date on the center's cost were impressed.
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