McLean Hospital

Call in January 2021 for information about the trauma treatment program and was told by admission coordinator that McClean only accepts Massachusetts residents. Recently found out that this is not true.

It was surprising to me how little depth of understanding the workers at McLean Hospital had of Mental illness. I really felt insulted even though my family spent $20,000 for me to be there. It’s been tough getting over that trauma.

My son relapsed with alcohol, and was feeling suicidal when he made the decision to check himself in here. He was brought to detox, and I was told that he would be out in a day or so! he had another dangerous drug in his system, and since he contemplated jumping off the “highest bridge,” I would have certainly thought that they would have kept in for the maximum ten days for residential psychiatric care, but instead, they shipped him to the first extended residential program because they had a bed. How about a bed at your facility to further evaluate my son, and see if he is even capable of making the next step? To make matters worse, I wasn’t even given the common courtesy of a phone call that our son was leaving for another facility. No wonder mental illness is so prevalent in our society. Most of these places are just looking for a paycheck with little to no regard for their patients and their families. Insurance have to do a better job of finding facilities that have a much higher success rate. Otherwise, our children will just be a statistic or part of a vicious cycle of one hospital after another.

I have been to both Silver Hill (Main I /inpatient and River House) and McLean (Proctor II) McLean is sort of like a full-on insane asylum which is scary. The food is revolting and I have no other words to describe the polyester bedding and peeling paint in the shower. Silver Hill on the other hand, is dignified, comfortable and I felt like I was supported by other like-minded patients. At Silver Hill, I felt more like a valued client than some random ill patient.

I've been at McLean inpatient about three times and did ECT there. I got the best care there out of any place I've ever been. It's clean, the staff is awesome, and there are good groups to attend. You make it what you want it to be. I did have a problem with one of the nurses and it was handled in a professional and immediate manner. Highly recommend it. Go on the walks!