ABOUT HIGH POINT TREATMENT CENTER – PLYMOUTH CAMPUS
High Point Treatment Center (HPTC) is a Massachusetts-based provider of prevention and treatment services for chemical dependency and mental health issues.
First incorporated as a nonprofit in 1996, HPTC today runs its Plymouth Campus, home to 24-hour, physician-led detoxification services, crisis stabilization, and dual diagnosis services; the latter of which makes Plymouth Campus one of just 204 (58.1 percent) of facilities in the state that treats individuals with co-occurring disorders.
TREATMENT & ASSESSMENT
High Point Treatment Center’s (HPTC) Plymouth Campus provides comprehensive assessment and evaluation services to help clients determine an appropriate level of care.
Treatment involves individual, group, and expressive therapies as well as family involvement and family sessions. The Plymouth Campus is also one of just 247 (70.4 percent) of facilities statewide that offers 12-step meetings such as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA). In addition to these services, those in detox receive attention from a 24-hour, physician-led team.
Under Plymouth Campus’ clinical stabilization services, clients participate in a program of psychoeducational groups, lectures, and overdose prevention workshops. Clients also focus on relapse prevention and coping skills.
Outpatient services include group therapy, mental health and substance abuse counseling, psychiatric evaluations and family treatment. The center offers medication management and is one of just 149 (42.5 percent) of facilities statewide that makes use of Suboxone.
STAFF CREDENTIALS
High Point Treatment Center employs a multidisciplinary team of psychiatrists, physicians, registered nurses, registered practical nurses, licensed social workers, and licensed mental health and substance abuse clinicians.
Plymouth Campus is also one of just 99 (28.2 percent) of facilities statewide that’s accredited by the Joint Commission.
ACCOMMODATIONS & AMENITIES
Clients receiving clinical stabilization services reside at the facility’s Recovery Inn or Pathway Inn. According to photographs from its website, the Plymouth Campus is wooded and suburban.
WHAT ALUMNI SAY
Feedback provided by alumni was generally positive, though some focused more on the drawbacks. The 10 alumni polled by Rehabs.com on the matter expressed satisfaction with the staff and affordability of services.
Level of Staff Experience/Training: 3.7/5
Affordability: 3.9/5
“The staff was very initiative to each patient and the counselors we there daily which was nice and a lot of structure,” Kim wrote in a representative review.
Others, however, expressed their disappointment in weaknesses that included a lack of exercise options, amenities, and good food.
Exercise and Leisure Activities: 2.8/5
Level of Family Participation: 2.2/5
Holistic Offerings: 1.3/5
On Google, in addition, where HPTC has an above-average rating of 3.3 out of five stars from 15 individuals to date, one reviewer found the staff “very kind and empathetic” while another wrote: “I found the people and the facility more than adequate for my needs. [1]
WHAT FRIENDS & FAMILY SAY
The dozen or so loved ones who provided Rehabs.com with feedback on their experience at Plymouth Campus Rehabs.com focused more on program weaknesses, although with little consensus.
For some, program length, short-staffing, and lack of structure were big letdowns. Others, like Jean, accentuated a lack of “family-based therapy.” “It would be more helpful if there were more step down programs or after care treatment,” wrote Donna.
Cleanliness: 3.6/5
Exercise and Leisure Activities: 2.9/5
Holistic Offerings: 2.1/5
Despite these complaints, others highlighted the quality of staff. “Well trained staff is helpful and communicative with family,” one anonymous reviewer wrote.
Level of Staff Training and Experience: 3.7/5
WHAT STAFF SAY
Rehabs.com has mixed feedback from just three employees to date. Michael, a member of the medical staff, felt there weren’t “enough beds” but found the nurses “wonderful.”
FINANCING
High Point Treatment Center is one of just 263 (74.9 percent) of facilities statewide that accepts Medicaid as well as one of just 253 (72.1 percent) that accepts private health insurance. According to the nonprofit’s website, a “limited number” of Department of Public Health funded beds are available for the uninsured.
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