ABOUT PHOENIX HOUSE INC. OUTPATIENT
Providing services since 1973, Phoenix House, Inc., in the Western Upper Peninsula of Michigan, offers residential and outpatient substance abuse treatment at four locations in the region. The facility in the center of the small town of Bessemer, in the far northwest area of the state, provides outpatient treatment for adults, teens, and seniors struggling with substance abuse, mental health disorders, and co-occurring disorders.
Within the state, Phoenix House Inc. is among 52.6 percent of private nonprofit substance abuse treatment facilities in Michigan and among 49.3 percent with specially tailored programs for clients with co-occurring disorders.
TREATMENT & ASSESSMENT
At Phoenix House, Inc. – Outpatient, clients may participate in an initial psychiatric evaluation and/or substance abuse assessment to help form a personalized care program. According to its website, a client's treatment plan aligns completely with their personal needs. In all, services range from weekly one-on-one sessions to more robust programming, which includes more frequent individual sessions and/or group therapy.
Treatment typically involves cognitive behavioral therapy (CBT) on an individual basis. CBT is an evidence-based approach utilized to identify the link between irrational thinking patterns and maladaptive behavior. Through individual counseling sessions, clinicians help clients to process emotions, enhance coping skills, and develop relapse prevention strategies.
The center also incorporates holistic practices, which may include guided meditation and other relaxation techniques. Information sourced through a Rehabs.com survey also suggested that family counseling may be incorporated into programming.
STAFF CREDENTIALS
Within the state, Phoenix House Inc. – Outpatient is among 54.8 percent of substance abuse treatment facilities in Michigan accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). It also is a member of the United Way.
The professional staff of the outpatient clinic includes several credentialed counselors, social workers, and licensed marriage and family therapists, as well as an outpatient coordinator and peer recovery coach.
WHAT ALUMNI SAY
At the time of this writing, the one former client of Phoenix House Inc. – Outpatient submitted unfavorable feedback about the program to Rehabs.com. The alum assigned only two out of five stars for treatment effectiveness. The reviewer criticized the organization for its financial policies, writing: “Does not work with clients to obtain funding” and that, as a result, treatment was “very expensive.” In all, this former client felt the facility “Lacks experience.”
On secondary site Google, Phoenix House Inc. – Outpatient received highly favorable coverage to date: perfect five stars based on four reviews. [1]. In a representative posting, S Parker provided a short testimonial about their life-changing experience: “This place saved my life. I have been clean for 9 months and counting. Which is nothing short of a miracle.”
WHAT FRIENDS & FAMILY SAY
The sole loved one polled by Rehabs.com to date thought differently from the alum about Phoenix House Inc. – Outpatient, awarding maximum five stars to affordability and likelihood to recommend the facility; and four stars to counseling options, discharge policies, facility cleanliness and upkeep, family participation, staff experience and training, treatment of co-occurring disorders, and worth the cost. The reviewer did not cite any weaknesses of the facility and wrote: “It helped my loved one get sober. It helped teach him other ways to deal with problems.”
FINANCING
According to the Phoenix House Inc. – Outpatient website, “We are not in it for the income; We are in it for the outcome.” The organization’s Facebook page notes that “Unfortunately, we do not accept private insurance.”
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