ABOUT HENRY FORD HEALTH SYSTEM - MAPLEGROVE CENTER
The Maplegrove Center is the addiction recovery unit of the Henry Ford West Bloomfield Hospital, located on the hospital's campus 25 miles northwest of downtown Detroit. The center offers medical detox services, residential treatment, and outpatient programs at varying intensities for adults, and outpatient programming only for teens. Its services are among just eight hospital-based detox programs in the state of Michigan, and among just seven hospital-based inpatient programs.
TREATMENT & ASSESSMENT
There's so no standard length of stay at the Maplegrove Center — clients stay for as long as they need, up to a maximum of 30 days.
During medical detox, clients are supervised 24/7 by medical professionals. Once clients are stable, they progress to the next level of care, which could be residential treatment, a six-week intensive outpatient program (IOP), or standard outpatient care, depending on how much supervision they need.
Treatment at the Maplegrove Center includes individual, group, and family counseling, as well as support for co-occurring mental health disorders such as depression and anxiety, provided by the center's staff psychiatrists. The center doesn't offer 12-step meetings on-site, but it does encourage clients to participate in the fellowship, particularly as a form of aftercare.
The Maplegrove Center is among the 20 percent of rehabs in Michigan that offer buprenorphine/Suboxone programming, for individuals struggling with opioid use disorder. The program is available for individuals enrolled for outpatient programming, the IOP, or residential care.
Also on offer are a number of special programs, including dedicated provisions for women and adolescents (who'll find dedicated programs at 46.5 percent and 21.9 percent of Michigan-based rehabs, respectively) as well as athletes, healthcare professionals, legal professional and law students, and people who work in the commercial transportation industry.
STAFF CREDENTIALS
The treatment team at Maplegrove includes physicians, nurses, counselors, dietitians, activity therapists, and mental-health technicians. The 18 individuals Rehabs.com polled on the center's staff were impressed by their training levels.
Staff Experience and Training: 4.3/5
ACCOMMODATIONS & AMENITIES
The center's website noted that the facility has been newly renovated, but does not publish pictures or other details of the living arrangements. However, the 18 reviewers Rehabs.com polled on the amenities and accommodations noted that the facilities were clean.
Facility Cleanliness and Upkeep: 4.2/5
Exercise and Leisure Offerings: 3.3/5
WHAT ALUMNI SAY
Alumni polled by Rehabs.com gave mixed feedback overall. The smaller group of seven alumni polled on the facility's performance a variety of metrics gave higher ratings than the group as a whole, specifically regarding aspects of programming.
Likelihood to Recommend: 4.6/5
Counseling Options: 4.3/5
Family Participation: 4.3/5
In general, comments from alumni indicated that treatment was often successful, despite more than one client feeling that the program lacked a personal touch, lacked extracurricular and holistic activities, was too short, and/or took place in a somewhat run-down facility (though this last complaint has likely been addressed by the recent renovation).
"They are good at running their business, and offering the right kind of help. They fail to connect to the patients on a more personal level," one anonymous reviewer wrote in a representative comment."Facility should fight insurance companies harder for more in-patient time. 10 days is rushed/too little. Great staff and facility," added another.
However, numerous reviewers described achieving lasting sobriety at the center. "I was only there for a few days, but in those days I can out a better person who wanted to be better. It has been three years and I am still going strong!! It all started there, they made me feel like I could do anything," one anonymous reviewer wrote in a typical comment.
The center has mixed feedback on secondary sites at the time of this writing, with a 3.3 out of five-star average rating based on 25 reviews on Google, and a one-star rating, a four-star rating, and two five-star ratings spread between CiteHealth and Yelp (including "not recommended" reviews on Yelp).[1] [2] [3] Negative reviewers often described unhelpful, unprofessional, or uncaring staff: "Absolutely no concern given towards the sick patients,"one reviewer wrote on Google.
However, several alumni reported that treatment had worked for them, and stressed the importance of fully committing to the program. "Treatment is what you make it. No treatment center is perfect and will fix or 'cure' anyone. With that said, the staff is very kind, respectful, and knowledgeable," Christopher wrote in a representative review.
WHAT FRIENDS & FAMILY SAY
The nine loved ones polled on the facility's performance in a variety of areas gave mixed feedback. The most common complaints cited treatment being too short or not offering extensive enough treatment options. "Good for local short-term detox or stabilization no long-term programs. Difficulties getting insurance authorization insufficient stay," one anonymous reviewer wrote in a typical comment.
Family Participation: 4.1/5
Likelihood to Recommend: 3.6/5
Connectivity/Visitor Policy: 3.1/5
However, several reviewers reported that the program had been successful for their loved one. "My brother attended and hugely benefitted from their care," one anonymous reviewer wrote in a representative review, praising the center's sense of community and quality of treatment.
FINANCING
The Maplegrove Center accepts many private health insurances, but not Medicaid or Medicare at the time of this writing. The 18 individuals polled by Rehabs.com to date on the center's affordability gave mostly positive ratings:
Affordability: 4/5
[1] GoogleReviews
[2] https://citehealth.com/rehab-centers/michigan/cities/west-bloomfield/henry-ford-health-systems#reviews
[3] https://www.yelp.com/biz/henry-ford-maplegrove-center-west-bloomfield?osq=Maplegrove+Center
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