They are sure to hound you ALL THE TIME to obtain payment even if you have set up a payment agreement. Most staff members lack empathy and reasonable understanding, the owner/director is rude and arrogant and often tries to portray that a much higher level of education/degree/licensure than what is true. This treatment was effective for me and my healing, but it was because I was ready to recover, not because they have some super amazing program. In Minnesota, the land of 10,000 treatment centers, there are far better treatment centers than this one. I would suggest over looking this facility to find something much more dynamic, reasonable, accommodating, caring, and helpful.