Valley Hope of Boonville

ABOUT VALLEY HOPE OF BOONVILLE

Valley Hope operates 16 residential and outpatient treatment facilities throughout seven states. Valley Hope of Boonville, founded in 1981 and located in central Missouri between Kansas City and St. Louis, offers medical detox, residential treatment, and continuing care for adolescents and adults (ages 16 and older) struggling with chemical dependency. It is one of the state’s 185 (72 percent) private, non-profit facilities.

TREATMENT & ASSESSMENT

Treatment at Valley Hope of Boonville begins with a consultation with a qualified admissions counselor and addiction specialist. Clients are assessed for their individual needs and enrolled in the appropriate programs.

Clients who require detox services typically transition to the residential program once completed. Valley Hope of Boonville offers one of the 20 (7.8 percent) non-hospital detox programs in the state. Medication-assisted treatment (MAT) is also available to help alleviate withdrawal symptoms and help curb cravings.

Treatment utilizes the 12-Steps in a multidisciplinary program that aims to address clients’ physical, mental, social, and spiritual needs. Valley Hope follows the disease model of addiction and aims to provide compassionate care. Clients participate in individual and group counseling, and spiritual services are also included. Clients also complete educational coursework on addiction, coping methods, and 12-step principles.

Valley Hope advises a 30-day stay in residential treatment but allows for variation depending on the client’s needs. The average length of stay is between 17 to 30 days, making it one of the state’s 48 (18.7 percent) short-term treatment facilities.

Family participation is encouraged throughout treatment. Family therapy and small group sessions are made available to clients who need to rebuild their family connections. Family addiction education courses are also available.

STAFF CREDENTIALS

The Valley Hope - Boonville is staffed 24/7 by trained medical personnel. The treatment team consists of counselors, chaplains, physicians, nurses, and psychologists supported by nurses. The counseling staff is certified.

The facility is accredited by the Joint Commission, placing the facility among the 14 percent of the Missouri treatment facilities with the accreditation. To date, the 10 individuals polled on the matter by Rehabs.com praised the aptitude of staff.

Staff Experience and Training: 4.8/5

ACCOMMODATIONS & AMENITIES

The facilities at Valley Hope of Boonville include a wooded, eight-acre campus with semi-private, cottage-style housing around rolling hills. The campus also features an on-site chapel.

WHAT ALUMNI SAY

At the time of this writing, 14 alumni of the Boonville Valley Hope facility were polled by Rehabs.com, and feedback was mostly positive, especially concerning the staff. “Very caring and understanding,” wrote alum Russell. Reviewers were also very impressed by the facility's aftercare provisions. “My counselor has kept up with my progress and after a year clean you get to go back for a ceremony that celebrates your clean time. They really help you with an aftercare plan,” alum Allison wrote.

To date, the 10 alumni polled on more granular metrics by Rehabs.com also praised the level of family participation and the facility's cleanliness, though offered more tempered ratings for the facility's holistic offerings.

Cleanliness: 4.9/5
Family Participation: 4.8/5
Holistic Offerings: 3/5

Alumni did indicate a lack of extracurricular activities. The few complaints received tended to cite factors such as “limited exercise options” or “too much down time.” One alum also objected to the “forced spirituality,” and C.H. described an unhappy experience with an “inept admissions person.”

On Google, Valley Hope earned an average rating of 4.4 out of five stars from 11 reviews to date. ^[1] Alumni provided positive feedback about the staff and treatment effectiveness. Tim wrote: “Valley Hope is exactly as the name suggests...a placed filled with HOPE. The staff is very invested in the wellness of their patients.”

On Facebook, where the facility may manage its page, Valley Hope of Boonville had an average rating of 4.3 out of five stars from 26 reviews.^[2] A majority of the alumni reviews provide positive feedback about the staff.

However, on Yelp, the facility received one positive and four negative reviews.^[3] Reviewers were critical of the treatment's cost, staff attitudes, and the co-ed nature of the facility. One reviewer wrote: “if you are a person who believes you are worthy of respect and would detest being treated as if you are beneath the staff, or will not tolerate being patronized, I would probably look someplace else.”

WHAT FRIENDS AND FAMILY SAY

The two loved ones polled by Rehabs.com to date offered mixed opinions of the facility. One loved one gave five out of five stars for counseling options, pricing, and level of staff support, while the other reviewer gave two stars for treatment effectiveness and accommodations and amenities. This anonymous loved one complained about the high cost and the food. “You cannot heal the mind and body while eating sugar, dairy, gluten, processed meats, etc.,” she wrote before adding, “They do not teach outside of their AA box.”

WHAT STAFF SAY

The two staff members polled by Rehabs.com at the time of this writing also gave mixed feedback. One reviewer gave five stars for most of the evaluation metrics, including treatment for co-occurring disorders, the staff's level of training and experience, respect for clients' privacy, and staff loyalty to patients' best interests. However, the other staff member gave two stars or lower for counseling options, affordability, connectivity/visitor policy, and holistic treatment offerings.

On Indeed, Valley Hope as a whole earned an average rating of 3.6 out of five stars from 104 reviews to date.^[4] All seven reviews about the Boonville location were fairly positive. One staff member described the facility as a “Place where you can see the clients grow and become a new person outside of the drugs and alcohol.” .

FINANCING

Valley Hope is in-network with many insurance and managed-care providers, but it does not accept Medicare or Medicaid. A limited amount of client aid is available, and payment plans can be arranged. To date, the four individuals polled on the matter by Rehabs.com generally approved of the facility's cost.

Affordability: 3.8/5

^[1] GoogleReviews
^[2] https://www.facebook.com/pg/MissouriValleyHope/reviews
^[3] https://www.yelp.com/biz/valley-hope-of-boonville-boonville
^[4] https://www.indeed.com/cmp/Valley-Hope/reviews?fcountry=US&floc=Boonville%2C+MO