ABOUT HARRIS HOUSE
Located in St. Louis, Mo., Harris House is dedicated to treating adults struggling with substance use and co-occurring disorders. Founded more than 50 years ago, the facility offers inpatient care, a partial hospitalization program (PHP), intensive outpatient (IOP), and transitional housing. Harris House is also one of only 24 (8.4 percent) treatment facilities in Missouri to offer inpatient detox programs.
TREATMENT & ASSESSMENT
Customized for each client, the intensive inpatient program with available detox is structured around educational and process-oriented treatment that addresses a range of issues, such as addiction as a disease and its caustic impact on the body. Clients stay for an average of 28 days and attend individual and group sessions each morning, followed by three group sessions in the afternoon and evening.
PHP or Day Treatment provides evidence-based cognitive behavioral therapy and dialectical behavioral therapy groups and individual sessions. Clients generally attend five days a week for six hours of programming. Clients are also introduced to 12-step principles.
The facility's IOP offers both morning and evening options three days per week. Using a holistic approach, the program is designed to last between one and three months. IOP clients are are encouraged to participate in family groups, as well as attend Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) support meetings.
The rehab offers two levels in its gender-specific Transitional Housing Program. Level 1 provides long-term residential substance use treatment, while Level 2 incorporates outpatient treatment for clients who have been in the program for three to four months.
The treatment team includes an M.D., a registered nurse (RN), licensed clinical social workers (LCSWs), and other master’s level counselors. Harris House is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), which make up 62.2 percent of treatment facilities in Missouri. Overall, the eight individuals polled extensively by Rehabs.com to date felt staff was a strength of the facility.
Staff's Level of Experience and Training: 4.5/5
ACCOMMODATIONS & AMENITIES
Harris House can host approximately 111 clients in semi-private rooms across seven buildings in South St. Louis. The eight individuals polled extensively by Rehabs.com praised the facility's overall accommodations.
Facility's Cleanliness and Upkeep: 4.9/5
WHAT ALUMNI SAY
Reviews from the six alumni polled by Rehabs.com to date were mostly positive. In particular, the alumni praised the staff, and several credited Harris House with saving their lives. Offering high four- and five-star ratings for the staff's level of experience and training, its discharge planning, and the facility's counseling options, one anonymous alum wrote: "I am grateful for the program and staff at Harris House..." Alum Kiefer added: "It was truly a blessing coming here."
In contrast, F.L. felt that the facility was ill equipped to treat individuals with co-occurring disorders, while others cited the facility's cost as a downside.
Feedback from alumni on secondary review sites was also mostly positive. On Google, Harris House received an average rating of 4.8 out of five stars based on 24 reviews. Similary, seven alumni on Facebook gave the facility overwhelmingly positive reviews, with most giving perfect five-star ratings. Harris House staff may manage reviews on the facility’s official Facebook page.
On Yelp, however, feedback was mostly negative. Of five reviews from alumni, one gave four stars, one gave two stars, and the rest only one star.
WHAT FRIENDS & FAMILY SAY
Harris House received high marks from five loved ones polled by Rehabs.com as of this date. As a group, loved ones gave positive ratings on aspects such as family inclusion and the facility's counseling options. "My uncle...definitely came out a changed man. He actually started focusing on his family instead of drinking all the time," one anonymous loved one wrote in a representative review.
Family Participation: 4.6/5
Counseling Options: 4.2/5
However, several reviewers cited the facility's location as a downside. Additionally, on Facebook, Lynn, the sole loved one to leave a review, also gave negative feedback and rated the facility with one out of five stars.
WHAT STAFF SAY
Rehabs.com has received mixed feedback from two staff members polled as of this writing. Though an anonymous reviewer left five-star ratings across more than a dozen metrics evaluated and called the facility’s doctors “amazing,” another staff member, A.B., considered the rehab “a dangerous place” and “in a bad area.”
On Facebook, the sole staff member to leave a review gave positive feedback and noted that the "staff truly cares about its clients."
Harris House is in-network with many insurance plans including Aetna, Blue Cross Blue Shield, Humana, and United HealthCare. Overall, individuals polled by Rehabs.com generally approved of the facility's cost with some exceptions.
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