ABOUT NEW FRONTIER TREATMENT CENTER
Located in Fallon, Nev., New Frontier Treatment Center is a private nonprofit facility, which make up about 53 percent of all treatment facilities in Nevada; it is one of the 23 (29.9 percent) of Nevada facilities that offers residential treatment services. It also offers outpatient care to adults and teens in rural Nevada who are struggling with substance abuse and co-occurring disorders. On-site social model detox is available. Services are bilingual and bi-cultural. Telehealth sessions are available for remote, rural counties and drug court services for court-ordered clients.
TREATMENT & ASSESSMENT
According to New Frontier Treatment Center's website, it gives priority to pregnant or injection-drug-using individuals. To start treatment, each client must be physically and mentally cleared. An initial screening for admission can be conducted by phone or on a walk-in basis.
The treatment center utilizes Native American practices such as smudging, a Talking Circle, or drumming. Programming also includes evidence-based practices such as cognitive behavioral therapy (CBT), motivational interviewing, trauma-focused eye movement desensitization and reprocessing (EMDR), Seeking Safety, treatment for co-occurring disorders, and 12-step facilitation.
There are three levels in the center's residential program: detox, four to six weeks of high-intensity treatment, and advanced recovery. During the middle phase, residents participate in a highly-structured schedule, which includes individual and group therapy, educational sessions, a weekly family meeting, peer support groups, and exercise and recreation.
The low-intensity advanced recovery program allows residents to remain at the center for up to two years. During this phase, they focus on life skills training and case management services such as support for developing social support systems, finding housing and employment, and addressing legal issues.
The center hosts several outpatient specialized groups, which address such topics as gender-specific concerns, anger management, domestic violence, parenting, and finances.
STAFF CREDENTIALS
New Frontier Treatment Center employs master's level social workers and therapists. The treatment center is one of the 13 (16.9 percent) of Nevada treatment facilities that is accredited by The Joint Commission.
ACCOMMODATIONS & AMENITIES
The New Frontier Treatment Center's website indicates the 28-bed residence in Fallon was built in 2008. Additional outpatient facilities are located in Lovelock, Elko, Wendover, and Caliente/Pioche. Residents have limited access to phone calls and visitation.
The five individuals polled by Rehabs.com to date gave low ratings for accommodations and amenities.
Accommodations and amenities: 2/5
WHAT ALUMNI SAY
Of the five alumni surveyed by Rehabs.com at the time of this writing, three gave negative feedback and two gave positive reviews for New Frontier Treatment Center. Overall, the five alumni gave 2.8 out of five stars for treatment effectiveness and mixed feedback for staff.
One alum wrote that the staff was "nice and understanding," but rated the staff's level of training and experience two out of five stars. One repeated complaint was about staff communication, attitudes, and disorganization.
Two alumni reported a lack of adequate aftercare. "When my treatment was done, so were they," one wrote. The other expressed frustration that they were "discharged from detox with no follow-up plan."
To date, the five people to leave reviews on its Facebook page, which it has the ability to manage, gave maximum five-star ratings. "I will recommend this program to anyone I can. I can't thank the staff enough for giving me a new start at life," Jody wrote in a representative review on Facebook. [1]
The five individuals to leave Google Reviews at the time of this writing also gave positive feedback, and an average of 4.2 out of five stars. "I love this place. I am really shy but I love my social worker and therapist," Laurie wrote on Google. [2]
FINANCING
New Frontier Treatment Center offers an array of options for covering the cost of services. The center's website notes that coverage is in-network for most insurance plans and a payment plan can be arranged for self-pay clients. Pricing is based on a sliding scale.
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