ABOUT THE PROCESS RECOVERY CENTER
Positioning itself as having “a true devotion to recovery,” The Process Recovery Center is located near the mountains and ocean in Hudson, N.H. Founded in 2015, the facility offers individuals struggling with substance abuse a partial hospitalization program (PHP) and intensive outpatient program (IOP) with broad integrative holistic and evidence-based care.
Sober living accommodations can be arranged for clients participating in these services. Within the state, The Process Recovery Center is one of four (6 percent of substance abuse treatment facilities in New Hampshire that offer a PHP and one of 15 with an IOP. Detox services are not available, but this facility is one of 21 (31.3 percent) substance abuse treatment facilities in New Hampshire that provides Vivitrol.
TREATMENT & ASSESSMENT
At The Process Recovery Center, clients initiate admission with a telephone screening. Once enrolled, they participate in one-on-one and group therapy, family therapy, recovery meetings, education, and life skills training.
Among the modalities practiced are cognitive behavioral therapy (CBT) and the motivation-oriented Matrix Model, which is offered at 43.3 percent of treatment facilities in New Hampshire and incorporates 12-step concepts and drug testing. Treatment is also trauma-informed.
Among holistic offerings are yoga, mindfulness exercises, and nutritional counseling. Clients also are encouraged to participate in various sober recreational activities arranged by the center. The individualized treatment plans include extensive aftercare planning. The facility's alumni program features monthly meetings.
Within the state, The Process Recovery Center is one of two (three percent) substance abuse treatment facilities accredited by The Joint Commission. The Executive Director of The Process Recovery Center is in recovery, as are some staff members. The treatment team members include master’s-level therapists, a psychiatric nurse practitioner, a registered nurse, and licensed alcohol and drug counselors (LADC).
ACCOMMODATIONS & AMENITIES
At The Process Recovery Center, treatment takes place in a multi-story, home-like facility set in the woods next to the Merrimack River, close to downtown Nashua. The website touts the site's ease of accessibility from southern New Hampshire and Boston. Photographs show a charming, well-kept structure with lots of natural lighting, plush furnishings, a pool table and a large media screen. Sober living homes vary in amenities.
WHAT ALUMNI SAY
At the time of this writing, three former clients who reviewed The Process Recovery Center for Rehabs.com submitted highly favorable feedback. All considered their outcome a success, awarding the maximum five stars to treatment effectiveness. They also held the staff in high esteem for their caring, competence, and friendly attitude.
In describing the program, two alum used the word “wonderful.” Two also attributed the rehab with helping them achieve life-changing/life-saving results. “This place saved my life! If it wasn’t for the staff, I don’t know if I would be where I’m at today,” an alum wrote.
On secondary sites, The Process Recovery Center received outstanding positive coverage to date: perfect five stars based on 73 reviews on Google; and 4.9 out of five stars based on 39 reviews on Facebook, which the organization may manage.   Five-star reviewer Tim on Google wrote: “I came in broken and they helped build me up on a daily basis. That place saved my life.”
WHAT FRIENDS & FAMILY SAY
Two loved ones who submitted reviews of The Process Recovery Center to Rehabs.com to date provided mixed opinions. L.M. highlighted the strong and appealing aspects of the staff, including their dedication, experience, and training. “Top notch therapy. Recreation activities were well planned and consistent,” they wrote.
The other reviewer, an anonymous reviewer, rated treatment effectiveness two out of five stars and wrote: “Clients go without med treatment follow up and.they don't seem to care.when family members check in. They dont reply.”
WHAT STAFF SAYS
Two staff members provided highly positive reviews of The Process Recovery Center to Rehabs.com to date, awarding the maximum five stars for affordability, counseling options, facility cleanliness and upkeep, family participation, and safety and comfort. “A place that truly cares,” one staff member wrote.
At the time of this writing, The Process Recovery Center accepts insurance from more than 50 carriers, including Aetna, BlueCross BlueShield, Cigna, Humana, MultiPlan, and United Healthcare. It also reports that payment plans can be arranged.
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