ABOUT JOHN BROOKS RECOVERY CENTER
The overall mission of the non-profit John Brooks Recovery Center (JBRC) is to provide substance abuse treatment services to New Jersey residents. Its secondary focus is to provide resources and preventive education to lower heroin overdoses throughout the local homeless community.
Each of its four locations is within walking distance of the Atlantic City Boardwalk and oceanfront. The location on Pacific Avenue offers a 90-bed residential program for men facility. Detox is not available on-site.
TREATMENT & ASSESSMENT
For those who qualify for services, JBRC offers long-term recovery support. The typical length of residential treatment is between three and six months, making it a part of 11 percent treatment facilities in New Jersey that provide long-term care. JBRC adopts the disease model of addiction and utilizes a biopsychosocial approach when assessing a client.
Treatment involves a combination of individual therapy, group counseling, primary healthcare, and educational sessions, which cover topics such as relapse prevention, life skills, parenting skills, Narcotic Anonymous (NA) and Alcoholics Anonymous (AA) concepts, and healthy recreation. Psychiatric services and medical services are also available for clients with co-occurring mental health disorders.
In collaboration with the Department of Health and Human Services, JBRC offers free community education on overdose response training. JBRC also recognizes the value of medication-assisted treatment (MAT), offering long-term methadone and Suboxone outpatient programs at the facility on Pacific Avenue. In New Jersey, 27.3 percent of treatment facilities offer methadone treatment.
Staff includes masters-level social workers, drug and alcohol counselors, a registered nurse, and a physician. To date, the five individuals polled by Rehabs.com on the matter gave moderate ratings concerning the staff's aptitude.
Staff Experience and Training: 3.4/5
ACCOMMODATIONS & AMENITIES
Although information is not available concerning the facility's accommodations, a loved one polled by Rehabs.com felt that JBRC was in a great location because it was close to several hospitals or medical facilities, as well as offered “good ethnic food.” To date, the five individuals polled by Rehabs.com on the matter gave mixed opinions concerning the facility's cleanliness and amenities.
Exercise and Leisure: 3/5
WHAT ALUMNI SAY
The five alumni reviews of the John Brooks Recovery Center collected by Rehabs.com to date were mixed to negative, while four polled on the matters gave moderate opinions concerning programming.
Family Participation: 3.3/5
Counseling Options: 2.8/5
On the positive side, former resident M.J. provided positive feedback on the educational components of the program and wrote: “I was able to learn about the disease of addiction. Don’t plan on using again.” An anonymous Rehabs.com survey respondent disliked the no smoking policy, but wrote: “They do ork with u well.”
On Google, the facility earned 3.3 out of five stars from 24 reviews at the time of this writing. Reviewers couldn't agree about the staff or the facility itself. On the positive side, one reviewer wrote: "They try thier best. If you get the right councelor, your OK...I have a great ,true blue one!!!" However, in a representative review of the negative side, alum Taylor wrote: “UNPROFESSIONAL, UNCARING, and down right disgusting."
On Yelp, Dennis gave the facility a one out of five star review, writing: “No games ... No cards.. Just talking…” He claimed that the pictures on the website do not match the actual facility and described it as a “jail.”
WHAT FRIENDS & FAMILY SAY
The three loved ones surveyed to date provided mostly positive reviews with only a few exceptions. The two loved ones polled on a variety of metrics gave the facility four and five out of five stars for its holistic treatment offerings, cleanliness, counseling options, and the staff's level of training and experience. When asked, on a scale from one to five, whether they would recommend treatment at John Brooks Recovery Center, the loved ones gave a four- and a five-star rating.
The lack of aftercare was a noted problem. One loved one gave the facility one out of five stars for its aftercare offerings; however, S.D., the mother of a former resident, noted an absence of aftercare. She wrote: “It is an excellent start but it must be followed up with something else…Did not think it a safe area and very close to the casinos.”
An anonymous loved one also expressed to Rehabs.com that, despite positive outcomes, there was room for improvement. “I think too many clients are under treatment and getting opiods at physican's offices and more monitoring is needed,” the individual wrote. Yet another loved one remarked that the employees were compassionate, the place was clean, and the facility had fair rules.
WHAT STAFF SAY
On Glassdoor, the John Brooks Recovery Center has one three out of five-star review from the Pleasantville location. The staff member noted that the pay and health benefits weren’t competitive. On Indeed, the facility as a whole received an average rating of 3.7 out of five stars from 32 reviews.  Many staff members wrote about a positive work-life balance and that the facility was a good place to gain experience.
Residential services are free to low-income New Jersey residents. The cost of methadone maintenance treatment is a sliding scale co-pay, and some financial support for this service is available. To date, the five individuals polled on the matter by Rehabs.com gav e mixed opinions concerning cost.
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