ABOUT TWO DREAMS OUTER BANKS
Two Dreams is a substance abuse treatment facility with locations in Illinois, Louisiana, and North Carolina. Two Dreams Outer Banks, which is located off the coast of North Carolina in Corolla, provides residential treatment to adults struggling substance use disorder and co-occurring disorders.
The facility also offers treatment for gambling addiction and video game or Internet use disorder, two specialties offered by just 18 percent and 13 percent of substance abuse treatment facilities in North Carolina, respectively.
TREATMENT & ASSESSMENT
Treatment begins with a pre-admission assessment. Clients are required to stay for at least 28 days; however, some may stay in the program for up to 90 days. Two Dreams Outer Banks is one of only 60 non-hospital treatment programs in North Carolina (13 percent) to provide a residential program lasting longer than 30 days.
The program is holistic, evidence-based, and follows a unique, three-phase treatment model that's designed to mimic the "naturally occurring progression of early treatment and recovery."
In addition to group therapy and 12-step meetings, client participate in activities such as art therapy, mindfulness meditation, nutrition planning, and relapse prevention training. Psychiatric services and medication management are also offered at Two Dreams Outer Banks.
The treatment team is led by a physician who was a former president of the American Addiction Society of Medicine. Two Dreams also employs a board-certified psychiatrist with 30 years of experience, along with case managers and therapists. According to the facility, the rehab boasts a staff-to-client ratio of 2:1.
ACCOMMODATIONS & AMENITIES
Two Dreams Outer Banks can accommodate up to 10 clients at time and offers private rooms. The facility also has a fully equipped kitchen, an outdoor deck, and a swimming pool, plus on-site exercise and workout facilities. Clients can take advantage of the coastal location by participating in organized activities such as kayaking, surfing, and beach walks.
WHAT ALUMNI SAY
Of the 10 former clients surveyed by Rehabs.com to date, five gave Two Dreams Outer Banks negative reviews, four gave the rehab positive reviews, and one provided a mixed review. Former clients who disliked their experience complained about run-down facilities, misleading marketing materials, cooking-cutter treatment plans, and a lack of medical staff.
In a review representative of negative feedback, K.L. wrote: "Two Dreams does not offer individualized treatment. In fact, they are grossly understaffed...The facility itself is dirty, amenities are non-existent and the entire program was disorganized." Alum K.H. supported this opinion, offering one-star ratings for the staff's level of training, the effectiveness of lead counselors, and the respect shown to clients. "They are greatly overpriced for what they offer. They failed in treatment," K.H. wrote.
The four former clients who reported positive experiences, on the other hand, described the program as effective, life-changing, and activity-filled. "They guide you to learn how to live sober and do things sober such as cooking, doing fun activities, going to meetings and everything else you would do in normal life," Scott wrote in a review representative of positive feedback.
Two Dreams Outer Banks also received one five-star rating on Google from Tonya, though she did not leave any commentary.
WHAT FRIENDS & FAMILY SAY
Of the seven friends and family members polled by Rehabs.com at the time of this writing, four gave the facility positive feedback and three gave the rehab negative feedback. Complaints focused on rude staff, poor communication, and a lack of compassion, while satisfied loved ones reported that the staff were helpful and that the rehab offered ample opportunity for families to participate.
Offering perfect five-star ratings for the level of family involvement and staff support, loved one M.J.S. wrote: "Caring Staff and they Work with families very well." However, another loved one gave two stars for these survey metrics and wrote: "Bad experience for our family."
WHAT STAFF SAY
To date, the three staff members polled by Rehabs.com all gave Two Dreams Outer Banks highly positive reviews, praising the facility for its intimate setting and devotion to quality care. "I personally feel that Two Dreams cares deeply for their client’s treatment and recovery and provides individualized attention that you just don’t find just anywhere," A.B. wrote in a representative review.
Two Dreams is not in-network with insurance providers, through its website notes that staff will work with some insurance companies. Financial assistance is reviewed on a case-by-case basis and there is a discount available for clients who commit to 90 days of treatment.
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