Triangle Residential Options for Substance Abusers (TROSA), located in Durham, N.C., is one of 78 (16 percent) programs in the state that offers long-term, residential rehab for adults struggling with chemical dependency. Founded in 1994, the facility specializes in providing adults with educational assistance and work-based vocational training. The two-year program focuses primarily on addiction, although some psychiatric services are offered through a partnership with Duke Medical Center.
TREATMENT & ASSESSMENT
To treat its clients, TROSA’s program blends structured treatment activities, peer support, and real-world experience. Residents regularly participate in individual therapy, group counseling, and addiction education classes, as well as gender-specific therapy groups and anger management workshops. A specialized program is also available for individuals with post-traumatic stress disorder.
After six months in the program, clients begin to take educational courses and/or vocational training. Residents without high school diplomas are required to attend adult literacy or GED classes. Other residents can take classes on computers, relapse prevention, and/or career skills.
Clients who are ready to work are placed in various TROSA-operated businesses. Employment options include a moving company, lawn care and landscaping, warehouse work, auto mechanics, construction, and catering. TROSA also runs a local thrift store.
TROSA graduates are eligible for continuing care services after completion of the two-year program. This includes relapse prevention groups, transportation assistance, and reduced rent on sober housing.
TROSA's treatment team includes licensed counselors and two facility directors. In the state of North Carolina, 97.7 percent of all substance abuse treatment facilities have higher education requirements for staff.
ACCOMMODATIONS & AMENITIES
The main campus has two 75-person dormitories, both of which were completely renovated and updated in 2012. Classrooms, recreation supplies, exercise equipment and community events are held at a nearby 12,500-square-foot facility.
WHAT ALUMNI SAY
At the time of this writing, there have been five alumni polled by Rehabs.com. Most of the alumni provided positive reviews of the facility. Three of the alumni gave the facility five out of five stars for treatment effectiveness, accommodations and amenities, and meals and nutrition, while a fourth alum gave these metrics each four stars.
One alum, D.R., gave more detailed feedback regarding the facility, offering five stars for the facility’s cleanliness, level of staff support, and overall quality of individual and group counseling. D.R. also agreed that he would recommend this facility to others. "The cost is free. The outcome is priceless. As a graduate, I go back and help mentor people in the program now," D.R. wrote.
On Google, 21 individuals gave the facility an average rating of 4.5 out of five stars.  Former client T.W. representatively wrote: "It gave me the structure I needed to maintain a healthy normal life." Praising the structure of the program, others felt the facility was also life-changing and or life-saving.
WHAT FRIENDS & FAMILY SAY
At the time of this writing, there have been three loved ones polled by Rehabs.com, who also provided positive reviews. One anonymous family member gave the facility five out of five stars for stars for accommodations & amenities, while loved one Patricia simply wrote: "Great place."
The third anonymous loved one agreed when asked if the facility staff were experienced and well-trained (four stars); if the facility was adequately equipped to treat co-occurring disorders (four stars); and if the treatment plan was affordable (five stars). However, she felt that the facility could improve upon the involvement of family in the treatment program, but added: “Good program. Fingers crossed for my family member for success.”
On Google, several family members referred to this center as a "blessing" for their loved ones. One-star reviewer J.A., though, made note of difficulty contacting his wife and poor connectivity policies.
WHAT STAFF SAY
At the time of this writing, there was one current anonymous staff member who was polled by Rehabs.com. This reviewer gave the facility a positive review across several different metrics. The employee has worked at the facility for more than ten years in an executive/management role.
On a scale of one to five stars, the employee gave the facility all five star ratings for all metrics, including the credentials and experience of staff, the enforcement of patient privacy and confidentiality, and the overall quality of patient treatment and care at the facility.
On Indeed, 48 current and former employees reviewed this facility, offering a 3.8 out of five-star average rating. Reviewers largely praised the supportive environment and the family-oriented approach and atmosphere.
All services are free of cost; the program is funded by donations, modest government support, and revenue from TROSA-run businesses.
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