ABOUT HEALING TRANSITIONS – WOMEN’S CAMPUS
Formerly known as The Healing Place of Wake County, Healing Transitions is a nonprofit rehab located in Raleigh, N.C. The treatment center specializes in providing peer-based recovery services to homeless and underserved adults struggling with addiction. Healing Transitions offers a continuum of care, including overnight emergency shelter, outpatient recovery and family services, and gender-specific residential treatment at its four Raleigh locations. Only 200 (42.4 percent) treatment centers in North Carolina provide gender-specific treatment. In addition, the rehab provides assessments for courts, private case management, and is amongst the 135 (28.6 percent) North Carolina facilities that offers full DWI services.
TREATMENT & ASSESSMENT
The women’s facility, located near the Raleigh-Durham airport, offers a 12-step oriented, peer-run social model recovery program to inspire homeless individuals to obtain a meaningful and productive life. It also provides non-medical detoxification services 24/7.
To enter the recovery program, clients must be at least 18 years old, homeless, and a resident of Wake County. The program typically lasts between 12 and 18 months and consists of five phases: Motivation and Engagement Track I and Track II, Commit to Recovery Track I and Track II, and Healing Transitions Alumni. As individuals move through the program, they are given more responsibility and privileges. Participants must attend Recovery Dynamics classes and 12-step meetings throughout their stay.
To become a Healing Transitions alum, one has to meet all goals and assignments of each prior phase. Requirements entail: finding a job, turning in a weekly budget, volunteering at Healing Transitions for at least 30 days, and finding a place to live. Alumni can visit the facility 24/7, where they can get meals, teach classes, and take part in community meetings.
The facility’s treatment team is led by a licensed social worker and certified substance abuse counselor. The five Rehabs.com survey respondents to date provided above-average ratings for the quality of care.
Staff's Level of Training and Experience: 3.8/5 stars
ACCOMMODATIONS & AMENITIES
At first, living arrangement in the women’s program are simple. Participants get a bed to sleep and a place to store their personal belongings. By the end of the program, participants have a two-person room with a bathroom, three daily meals at the facility, a SafeLink cell phone for employment and housing purposes, a midnight curfew (later on the weekends), and daily use of a laundry room. They also get access to exercise equipment, TV, and books.
Cleanliness: 4/5 stars
WHAT ALUMNI SAY
Alumni reviews from four former clients to date were mainly positive. One individual, K.S., offered top five-star ratings for staff support and the quality of individual and group counseling. She wrote to Rehabs.com, “This facility addressed my character defects along with the addiction go to the web site and go take a tour to see for yourself. I have been sober/clean 3 yrs.” Gwendolyn added, "This place was all that I need, because it change my life , I finish the 12 step program and today I'm clean and sober for 3years,”
Former client J.B., despite giving only one star for counseling options, gave five stars for staff level of experience and training and strongly agreed that she would recommend the facility to others. "Community process, Peer based model, not a medical model," she commented, when surveyed on facility strengths.
The fourth alum, who remained anonymous, provided four-star ratings for most polled categories, including exercise and leisure activities, counseling options, and treatment of co-occurring disorders. They summarized, "it was affective and fun."
The center’s Facebook page, which may be vetted by Healing Transitions, boasts positive reviews, averaging 4.9 out of five stars based on 52 reviews. “They helped saved my life!” Jeanine wrote in a representative review, with the majority of comments crediting the center with being life-saving.
The center also earned a high average rating of 4.6 out of five stars from 36 Google users to date. "A good place to go when seeking a supportive place for those in recovery of alcohol or drug addiction. Provides a non-medical detox, shelter, and 9-18 month recovery program," A.M. commented.
WHAT FRIENDS & FAMILY SAY
Feedback received by Rehab.com from four loved ones is mixed with one overall positive review and two negative. Gwen, the child of a former client, gave high marks for the facility’s quality of treatment and family involvement, despite her mother’s later relapse.
An anonymous loved one gave only one star for counseling options and staff experience, writing, "They let her sign herself out in 2 days and didn't give our money back." Loved one P.M. left a similar concern regarding admissions and discharge procedures and communication between staff and family members. “When I dropped my granddaughter off at Healing Transitions, no one ever sat down with us to answer our many questions, and now I am working hard to get her out of that place,” P.M. wrote,
While family and friends were pleased with the treatment being free, concerns about programming and safety were frequently noted. K.A. added that she would like the center to provide more to do, letting clients "see healthy sober fun activities to be involved with."
Proceeds from the facility’s thrift store, called Recovered Treasures, as well as donations fund Healing Transitions’ programs. As a result, services are free to participants.
Healing Transitions offers several methods for loved ones to remain actively involved in the recovery community, including a newsletter, the opportunity to buy a brick in an honor of a loved one, or through donating to the affiliated thrift store.
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