Addiction Recovery Care Association Inc (Arca)

ABOUT ADDICTION RECOVERY CARE ASSOCIATION, INC.

Addiction Recovery Care Association Inc. (ARCA), located in Winston-Salem, N.C., offers residential treatment and medically-managed detox to adults seeking treatment for substance abuse and co-occurring disorders. ARCA is one of North Carolina’s 184 private, non-profit agencies and has been in existence for over 40 years.

TREATMENT & ASSESSMENT

ARCA accepts adults that have been diagnosed with substance abuse disorder and co-occurring disorders. However, there are specific conditions that disqualify clients from participating. Clients with psychiatric disorders, medical conditions requiring constant attention, histories of violent or aggressive behavior, and registered sex offenders are not eligible to receive treatment at ARCA. Also, the facility only accepts willing clients, and no forced treatment referrals are accepted. To enter the program, clients apply in person with an admissions representative who will coordinate the process.

The facility’s treatment program follows the 12-Step method, which is available at 69.5 percent of North Carolina’s facilities. Most clients in the detox program remain in treatment for three to five days. The length of the residential treatment program varies, but begins at a minimum of fourteen days. This makes ARCA one of North Carolina’s 25 short-term treatment programs.

Clients receiving detox services receive medication management and administration as well as 24-hour observation. The detox program is available for clients with dependencies on alcohol, benzodiazepines, and other sedatives, heroin, and opioids.

In the residential treatment program, clients receive individual and group therapy, cognitive behavioral therapy (CBT), motivational interviewing (MI), and music therapy. The facility routinely hosts community guest lectures in order to provide educational and motivational help to clients.

Families are included in the treatment program through weekly multi-family therapy and family education groups. The facility also has bilingual counselors available for Spanish-speaking clients and offers post-discharge resources such as physicals and aftercare referrals for clients who successfully complete the program.

STAFF CREDENTIALS

The treatment team at ARCA includes an executive director, a clinical supervisor, a facilities manager, a finance administrator, physicians, nurses, and other support staff. The staff to client ratio is 3:1. The facility is one of the 207 facilities (43.9 percent) in the state that are accredited by CARF.

ACCOMMODATIONS & AMENITIES

The facility offers 67 beds for adults ages 18 and older. Meals are provided on-site starting at 7:30 a.m. and clients are expected to be in their rooms for bedtime by 11:00 p.m. Participants in ARCA’s residential program are required to complete chores as a part of their stay, as well as homework assignments and recreational activities. Each day ends with an on-site Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) meeting. Clients at ARCA are not allowed to have visitors, but are able to use the phone during free periods. Clients can also send and receive mail.

WHAT ALUMNI SAY

At the time of this writing there have been eight alumni polled by Rehabs.com about ARCA. The reviews were mostly positive, and six of the eight reviewers said they would recommend ARCA to friends or family members seeking treatment. When asked about strengths of the facility, many alumni commented that the staff and counselors are knowledgeable and seemed to truly care about clients.

One alum said a strength was that ARCA was helpful to uninsured clients. When asked to comment on facility weaknesses, two alumni felt that the facility could improve the staff to client ratio. Another alum said they believed the program is too short, and one said the facility is “older” and “not fancy.”

“I was terrified at first but the first night the nurses were super sweet and checked on me a lot...It's take a couple days to get used to but it was a good place to start recovery,” wrote one anonymous reviewer.

Holistic Offerings: 2.13/5
Affordability: 4.7/5
Counseling Options: 3.7/5

On Google, Addiction Recovery Care Association Inc earned an average of 3.3 out of five stars from 22 reviews to date.^[1] Alumni feedback was mostly positive with specific notes about the coping skills they learned, “wonderful food,” and staff. Some negative feedback was given for specific staff members and some individuals noted difficulty communicating with the facility.

WHAT FRIENDS & FAMILY SAY

At the time of this writing there have been seven friends and family members of clients polled by Rehabs.com about ARCA. Overall they gave the facility average ratings, with three of the seven reviewers saying they would recommend ARCA to others.

Several loved ones commented that they felt the program should be longer, with one reviewer writing, “They do not keep the patient long enough...To many patients leave before they are any close to being off the drugs of choice to be successful.”

One loved one of a client wrote that a strength of the facility was that they provide counseling for family members as well as clients. They said the facility could improve upon the number of classes and activities offered, saying clients have too much free time. Another reviewer wrote that the facility is “old and dated.”

Affordability: 4.4/5
Facility Cleanliness and Upkeep: 3.86/5
Family Participation: 3.86/5

FINANCING

The cost of treatment at ARCA is $8,350 for a five day detox and a fourteen day residential stay. The facility accepts insurance including Blue Cross Blue Shield, Cigna, Aetna, United Health, and Med Cost. Financial assistance is available through state and local programs. Clients can also partner with managed care organizations and healthcare lenders to fund treatment.

^[1] GoogleReviews