Heartview Foundation

ABOUT HEARTVIEW FOUNDATION

Founded in 1964, the Heartview Foundation is one of North Dakota’s 22 (31 percent) private, non-profit treatment facilities. It has two locations in North Dakota: one in Cando and one in Bismarck. Both facilities provide comprehensive substance abuse evaluation, treatment, and education services for adults and their families. The Bismark location offers both residential and outpatient care, as well as medication-assisted treatment (MAT) for clients dependent on opiates. Non-medical detox services are available on-site.

TREATMENT & ASSESSMENT

All treatment begins with an initial evaluation conducted by a trained counselor. Clients are expected to complete a questionnaire and submit to a urine test. From there, Heartview’s staff uses evaluation findings to recommend an appropriate course of treatment.

Clients in residential treatment are closely monitored by a 24-hour staff. They participate in a mix of group therapy, ongoing assessments and psychological testing, along with educational sessions, creative arts, and holistic offerings such as yoga and acupuncture. Acupuncture is particularly rare, as only three (4.2) treatment facilities in the state utilize this approach.

In addition to attending 12-step meetings, clients also engage in supervised activities off-site, including movie nights, church services, and trips to the gym. There is also a two-day family program for loved ones of clients in the residential program. If applicable, the facility also administers buprenorphine (Subutex, Suboxone) and Vivitrol to help curb cravings and minimize the discomfort of opioid withdrawal.

Outpatient options include a partial hospitalization program (PHP) that meets five days per week and addresses topics such as family education, anger management, anxiety, personal growth, and life skills. There is also an intensive outpatient program (IOP) that includes similar components but consists of fewer treatment hours. A low-intensity outpatient care is typically reserved for those who have completed treatment in the past but require ongoing follow up. In addition, a 20-session aftercare program is also offered to all graduates and meets for one hour per week.

STAFF CREDENTIALS

Heartview Foundation's website notes the multidisciplinary treatment team includes a physician trained in addiction care, registered nurses, addiction counselors, chemical dependency technicians, a chaplain, an art teacher, a chiropractor, and a certified yoga instructor. It is one of seven (9.9 percent) treatment facilities in North Dakota accredited by the Joint Commission. To date, the four individuals polled by Rehabs.com on the matter appreciated the aptitude of staff.

Staff Experience and Training: 4.5/5

ACCOMMODATIONS & AMENITIES

The facility is located in the historic district of downtown Bismarck. The 13-bed residential facility provides clients with shared bedrooms that are simple but cozy. Amenities include an outdoor area with shaded seating and a basketball court. Residents are permitted to make phone calls when they are not in therapy or class, and visitors are allowed during designated times. To date, the four individuals surveyed by Rehabs.com on the matter praised the upkeep of the facility.

Cleanliness: 4.8/5

WHAT ALUMNI SAY

Emily, the sole alum surveyed by Rehabs.com to date, gave the Heartview facility in Bismarck a mostly positive review. She awarded four or five out of five-star ratings for the facility's level of family participation and 12-step inclusion, citing the facility faith-based treatment as a strength of the program.

The reviewer gave Heartview lower ratings of three stars for its counseling options, its treatment of co-occurring disorders, and its affordability. “I felt this facility helped me in my recovery,” Emily wrote. “i feelas someone paying out of pocket it was an expense that added to my stress levels.”

On Google, Heartview Foundation - Bismarck has an average rating of 3.3 out of five stars from seven reviews to date.^[1] The only negative review with commentary suggested that a client was able to access alcohol during treatment. However, other reviewers wrote about a “knowledgeable, experienced, and compassionate staff.”

On Facebook, where the facility may manage its page, the facility received an average rating of 4.7 out of five stars from 42 reviews.^[2] Alumni indicated that the program was successful and frequently praised the facility's staff. C.C. wrote about how it had “the most caring, amazing, loving, and firm group of staff I have ever encountered.”

WHAT FRIENDS & FAMILY SAY

The four loved ones surveyed by Rehabs.com at the time of this writing gave mostly positive feedback for the Heartview. Three family members awarding high four and five-star ratings for the facility's level of family involvement, visitor policies, and its cleanliness. "I believe they are an awesome facility that provides help to all those that need it," one loved one wrote.

However, high cost was an issue, and A.S. noted the program could use more individual counseling and mental health treatment. "Too costly, must have good insurance, not accessible to people who really need it," one loved one wrote, but added: "Some staff members give above and beyond what is expected of them."

WHAT STAFF SAY

The one former staffer of the Heartview Foundation who was surveyed by Rehabs.com at the time of this writing remarked that one of the program’s strengths was its emphasis on 12-step principles.

FINANCING

The one staffer surveyed by Rehabs.com indicated that insurance is accepted, and according to the facility's website, Heartview Foundation does not turn anyone away because of an inability to pay. To date, the four individuals polled on the matter offered mixed opinions concerning the facility's cost.

Affordability: 3/5

^[1] GoogleReviews
^[2] https://www.facebook.com/pg/Heartview/reviews