ABOUT COMMQUEST - RECOVERY, SERVICES, SUPPORT
One of five residential treatment facilities operated by CommQuest - Recovery, Services, Support (formerly known as Quest Recovery & Prevention Services), Wilson Hall offers treatment for adult men seeking recovery from chemical dependency.** Located in Massillon, Ohio, eight miles west of Canton, Wilson Hall offers a long-term residential program and transitional housing for alumni. In Ohio, Wilson Hall is among the 41.1 percent of facilities to offer specialized programming for men.
Wilson Hall services Stark and surrounding counties, and treatment of co-occurring disorders is available. Detox services are available through other CommQuest facilities.
TREATMENT & ASSESSMENT
Wilson Hall serves clients seeking inpatient treatment for alcohol, benzodiazepine, cocaine, meth, opiate, or prescription drug addiction. The program is abstinence-based, and the length of stay is normally 90 days. During residential treatment, clients adhere to a structured schedule that may including individual and group counseling, educational classes, coping skills workshops, and therapeutic recreation. One individual polled by Rehabs.com to date also indicated that residents were introduced to 12-step principles and practices. In addition, a 2016 IndeOnline article reported that care at the facility was non-medical.
Following residential treatment, clients may enter transitional living to utilize as an aftercare service, where they may stay in a supportive environment while focusing on work or school.
Other facilities within the CommQuest network offer similar residential services for adult women and adolescent clients, as well drug testing services, a driver intervention program, and medication-assisted treatment (MAT) for individuals struggling with opioid dependency.
STAFF CREDENTIALS
The center's website indicates CommQuest's treatment team includes certified drug and alcohol counselors (CDAC), master's-level social workers, and licensed professional counselors (LPC). A support team also helps with day-to-day operations of the residential program.
ACCOMMODATIONS & AMENITIES
The IndeOnline article reported that Wilson Hall had opened 16 new beds, making for 54 beds in total. One loved one polled by Rehabs.com at the time of this writing described the building as "not maintained or updated." Two rated its cleanliness one and two out of five stars.
WHAT ALUMNI SAY
The one alum polled by Rehabs.com to date provided no ratings of Wilson Hall but wrote: "I recommend that no one choose this facility for treatment but if you do be sure to take all your valuables with you should you go on a day pass."
On third-party sites to date, response from reviewers has been mixed opinions. On its Facebook page, which the facility may manage, two reviewers rated Wilson Hall one star and five out of five stars, respectively.[1] On CiteHealth, three more individuals rated the facility two, two, and five out of five stars.[2]
Common criticism included dismal accommodations and disrespectful treatment from staff. One anonymous alum on CiteHealth wrote: "First off the facility is infested with bed bugs," and "The staff is disrespectful, when asked questions they act as if you are causing them an inconvenience by making them do their job." Another alum on CiteHealth disagreed, however, writing that they had an "amazing experience."
WHAT FRIENDS & FAMILY SAY
The three loved ones polled by Rehabs.com to date generally approved of Wilson Hall. Loved one IC wrote that their son successfully recovered after the program, and an anonymous loved one added: "Helped the person that went there and the workers are nice and helpful." The third loved one also complimented its transition program.
However, two loved ones offered middling ratings when polled on specific metrics. They rated its holistic treatment offerings and connectivity and visitor policy only one and two out of five stars, and its family participation both only one star. One rated its counseling options two stars and another five stars. One wrote in commentary: "Dirty, unorganized at times."
FINANCING
CommQuest is a not-for-profit organization and funded in part by fees, donations, grants, and foundations. Specific fees or accepted insurances are not listed.
[1] https://www.facebook.com/pages/Wilson-Hall/773382876049950
[2] https://citehealth.com/rehab-centers/ohio/cities/massillon/quest-recovery-house-wilson-hall
DrugAbuse.com is a third-party resource for consumers seeking addiction treatment.
We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and DrugAbuse.com 360 Guides that provide valuable information for people making difficult decisions. DrugAbuse.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with “Sponsor” or “Ad” or “Advertisement”.