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Windsor-Laurelwood Center

35900 Euclid Avenue, Willoughby, Ohio, 44094
The Windsor Laurelwood Center for Behavioral Medicine, located in Willoughby, Ohio is a full service behavioral health center. Windsor Laurelwood specializes in providing behavioral health and addiction treatment to adults, children and adolescents. We offer a full continuum of care to address patient’s individual needs through a multidisciplinary approach that includes Psychiatrists, Addictionologists, Nurses, Masters prepared clinicians, Mental Health Technicians and Art and Recreation therapists.

Facility Highlights

  • Individual Therapy
  • Group Therapy
  • Family Therapy


  • Medical Detoxification

    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.
  • Family Program

    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

Facility Settings

  • Hospital

Treatment Center Links

Rehabs 360 Guide


Located just outside of Cleveland in Willoughby, Ohio, the Windsor Laurelwood Center for Behavioral Medicine provides inpatient and outpatient treatment to adolescents and adults struggling with substance use disorder, mental health issues, or co-occurring disorders. The facility also offers medical detox for adults, which is available in just 5.1 percent of hospital-based treatment facilities in Ohio.


Adult treatment for substance use disorder includes an inpatient program that provides 24-hour care. Clients can stay up to 28 days and participate in individual counseling, group therapy, and on-site 12-step meetings. They undergo comprehensive discharge planning upon completing the program and are set up with an aftercare plan.

Many inpatient clients step-down into one of the facility's outpatient programs, which include partial hospitalization (PHP) and intensive outpatient (IOP). In 2017, only 13.7 percent of outpatient facilities in Ohio offered the PHP level of treatment (which is sometimes also referred to as day treatment). Additionally, there is a separate adult dual diagnosis IOP track, which is a specialty offered by less than half (47.9 percent) of Ohio treatment facilities.

Adolescents may participate in a PHP for clients 13 and up. The program includes group therapy, addiction education, peer support groups, and role-playing, as well as medication management, if needed. Windsor Laurelwood Center is among the 28.9 percent of facilities in Ohio to provide specialized programming for teens.


The board-certified, addictionologist-led multidisciplinary treatment team includes psychiatrists, psychologists, registered nurses, licensed social workers, and case managers. To date, the seven individuals surveyed about the staff by Rehabs.com indicated that they were well-trained and knowledgeable.

Staff Experience and Training: 4/5


While there is currently no information provided by the facility regarding its living arrangements and related offerings, the seven individuals polled by Rehabs.com to date about the facility's s cleanliness and leisure offerings gave them above-average ratings.

Cleanliness: 4.6/5
Exercise and Leisure: 3.9/4


Of the 19 former clients surveyed by Rehabs.com, 11 gave the facility positive reviews*, seven gave the rehab negative feedback, and one provided a mixed review.

Alumni who were happy with their treatment noted that they staff were straightforward, compassionate, and helpful, and that therapy was effective. "It was absolutely worth the cost; the counselors were very to the point and made me look at my part in all the resentment I had," K..M. wrote in a review representative of positive feedback.

Unhappy former clients, on the other hand, described staff as rude and unprepared, and felt that the program lacked depth and structure. "Not helpful," H.F. wrote in a review representative of negative feedback. "Needs more structure with meetings. Horrible atmosphere, basically isolated the whole time. All we did was smoke and eat."

On Google[1], the Windsor Laurelwood Center for Behavioral Medicine earned an average rating of three out of five stars based on 113 reviews. Feedback, which, mostly focused on mental health services, was mixed.


The majority of loved ones polled by Rehabs.com to date (four out of five) gave Windsor Laurelwood Center positive feedback. They described it as a secure, family-oriented facility that offered a variety of counseling options. "Its a great place for the treatment needed," an anonymous loved one wrote in a representative review.


According to the facility's website, most insurance plans are accepted, as well as TriCare, Medicaid (up to age 20), and Medicare, the latter of which is taken by 48.9 percent of Ohio treatment facilities.

[1] GoogleReviews

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