ABOUT ROADBACK INC.
Reaching 50 years of service in 2018, Roadback Inc., in Lawtown, Okla., provides treatment to individuals struggling with substance use disorder. Long-term residential care, along with standard and intensive outpatient programs (IOP, are available. The nonprofit organization is among the only 19 of 191 (9.9 percent) rehab facilities in Oklahoma to provide outpatient-based detox services, and just 29 percent of rehab facilities nationwide to maintain CARF certification.
TREATMENT & ASSESSMENT
Drug and alcohol assessments to determine the level of care needed are available by walk-in and appointment at Roadback. According to the facility’s official Facebook page, a 45- to 90-day residential program provides 26 hours of treatment services per week.
The federal directory of treatment facilities indicated that Roadback accepts clients who are in an opioid replacement medication program, also listing several treatment modalities provided. These include motivational interviewing, dialectical behavior therapy (DBT), and the Matrix Model, which involves 12-step participation, random drug testing, and emphasis on relapse prevention preparation.
Roadback also offers specialized DUI assessments and education, couples counseling, and classes in anger management, parenting, and wellness. The organization is among Oklahoma’s 27.2 percent of substance abuse rehab facilities to provide treatment for gambling disorders.
While there is no information available regarding Roadback Inc.’s staff credentials at the time of this writing, the three individuals polled to date by Rehabs.com provide an array of opinions, awarding two, four, and five out of five stars, respectively, for the staff’s level of training and experience.
ACCOMMODATIONS AND AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings. However, a 2015 Lawton Constitution newspaper story reported a capacity of 10 beds at the men’s residence and 20 at the women’s. Two alumni and one loved one polled by Rehabs.com rated the facility’s cleanliness and upkeep between three and five stars, and gave two to five stars for exercise and leisure activities.
WHAT ALUMNI SAY
Feedback from eight alumni polled by Rehabs.com at the time of this writing was split five to three, critical-to-favorable. While positive reviewers represented Roadback treatment as effective and staff as caring, a greater number of former clients depicted a disorganized facility with overly strict standards. "I took tools home I didnt use before," one alum wrote, while another alumni described the facility as "bogus", "dysfunctional", and "horrible."
On Google, two written reviews for Roadback each granted just one out of five stars, while a single five-star rating provided no further commentary. By contrast, feedback on the facility’s official Facebook page, which its staff may monitor was unanimously positive. Reviewers expressed gratitude for staff who were committed, caring, and effective.
WHAT FRIENDS & FAMILY SAY
Feedback on Rehabs.com from two relatives for Roadback reflected contrasting opinions. One concurred with alumni complaints of unprofessionalism and punitive practices, while the other recommended that the program be expanded, highlighted the staff’s positive response to clients, and gave four-star ratings for the facility's counseling options and discharge planning.
Roadback, Inc., in Lawton is a United Way partner. A sliding fee scale is provided, and both private insurance and Medicaid are accepted, according to the federal directory of facilities.
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