ABOUT NORTHWEST BEHAVIORAL HEALTHCARE SERVICES
Located in Gladstone, Ore., on the outskirts of Portland, Northwest Behavioral Healthcare Services offers residential care for teens between the ages of 12 and 17. The facility accepts clients struggling with addiction to drugs and alcohol, as well as eating disorders and co-occurring mental health disorders. The center’s website notes that it has had success with young people who are more “difficult to treat,” including those who require tight security.
TREATMENT & ASSESSMENT
According to the facility's website, upon admission, trained counselors take a history of the client’s behaviors, attitudes, and actions. This information is used to formulate an individualized treatment plan.
Northwest Behavioral Healthcare Services treats a number of mental and behavioral problems such as addictive disorders, chemical dependency, anger management, anxiety, depression, trauma, and eating disorders.
The treatment center offers chemical dependency assessments, mental and physical health assessments, and psychiatric evaluations.
Treatment modalities include psychiatric care, education about addiction and recovery, a range of creative therapies, as well as group, and individual counseling. Abuse victim counseling, medication management, and special educational services are provided. The treatment center offers education for parents as well, and offers family therapy and coaching. .
The schedule is highly structured and includes eight to ten hours of activities per day, even on weekends. Before clients are discharged, the treatment center offers aftercare preparation.
The center's website indicates the treatment team includes psychiatrists, psychologists, addictions specialists, nurse practitioners, master’s level therapists, and counselors educated to at least bachelor’s level in social science or a related field.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings. However, the nine individuals polled by Rehabs.com at the time of this writing gave an average three out of five stars for accommodations and amenities.
WHAT ALUMNI SAY
Of the seven alumni surveyed by Rehabs.com at the time of this writing, four provided positive feedback, one alum left a neutral review, and two had negative experiences with Northwest Behavioral Healthcare Services.
The alumni who provided positive feedback mostly gave five out of five stars for treatment effectiveness, and credited the center with saving their lives. "I lost myself in drugs and found myself again in northwest. I will never forget my experience I had here. It changed my life and gave me a whole new perspective on things," an alum wrote in a representative review.
The alumni who reported negative experiences, complained of dirty accommodations and hidden costs. "This place was so horrible!!!!It is dirty and everyone gets sick...I went there for 45 days and I would rather be in Juvie...Do not send your kid here," an alum wrote.
WHAT FRIENDS & FAMILY SAY
Reviews from loved ones were also mixed. Of the seven loved ones questioned by Rehabs.com at the time of this writing, one left positive feedback, two provided neutral reviews, and four provided negative feedback.
One common complaint was a lack of treatment for dual diagnosis — despite the facility advertising otherwise. "Our experience with the counselor was exceptionally poor and very misguided. Their staff seems to be very inexperienced in dealing with mental or drug related issues," a loved one wrote.
Another common complaint was a lack of aftercare. Lisa told Rehabs.com that “once they discharge your child you are all on your own."
The lone loved one who left positive feedback gave five out of five stars for treatment effectiveness. "I just want to say how grateful we are. When our daughter first started, I read testimonials and couldn’t imagine being where those parents were at the end of her stay. And here we are, weeks after she left the program, and the change has been profound," they wrote.
According to CiteHealth, the facility accepts private insurance, military insurance, and offers sliding scale fees to clients who qualify.
Updated January 2017
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