ABOUT POCONO MOUNTAIN RECOVERY CENTER
Located in Henryville, Pa., set on 10 acres of scenic mountain countryside, Pocono Mountain Recovery Center (PMRC) provides a full continuum of treatment services for adults struggling with chemical dependency, as well as being one of the 254 (48.1 percent) centers with specifically-tailored programming for individuals with co-occurring mental health concerns.
The facility offers residential care, a partial hospitalization program (PHP), an intensive outpatient (IOP) program, and sober living facilities. If necessary, the center also offers on-site detoxification services, making it one of just 43 (8.1 percent) treatment facilities in the state to do so. Additionally, special programs are available for veterans and first responders.
TREATMENT & ASSESSMENT
Upon admission, clients undergo an initial assessment to determine an appropriate level of care. Clients who require supervision to acquire sobriety may be referred to the facility’s residential program. Treatment at PMRC is based on the principles and practices of 12-Step. To immerse clients into the 12-step model of recovery and facilitate “step-work,” clients attend meetings, study sessions, education lectures, and life skills groups.
Along with 12-step participation, clients adhere to a rigorous schedule of individual and group therapy, educational and lecture-based classes, and family therapy. Core programming is complemented with medication management and a range of experiential therapies, including art therapy, music therapy, mindfulness, meditation, role playing, and yoga. Clients also enjoy unscheduled time for recreation, fitness, and reflection.
PMRC emphasizes a comprehensive continuum of care as an important approach to recovery. Once a client completes residential treatment, they may be encouraged to utilize PHP or IOP as a “step-down” aftercare service. IOP is provided in three phases. At the onset, clients attend 15 weekly hours of programming, which decreases to six weekly hours of programming during Phase 3. IOP consists of an educational lecture series, worksheets, grief groups, and mindful meditation.
If necessary, the center also operates two sober living facilities for clients in an outpatient-based program. The average length of stay in the sober living facilities is between three and five months. Each program graduate leaves with an aftercare plan and is invited to participate in events, retreats, and weekly aftercare meetings.
The center’s key treatment staff includes a medical director, a clinical psychologist, licensed professional counselors, and registered nurses. The facility is supported by a team of treatment technicians. The staff to client ratio is 1:5, and 98.7 percent of all substance abuse treatment centers in Pennsylvania have continuing education requirements for staff.
ACCOMMODATIONS & AMENITIES
The residential facility offers a rustic, lodge-inspired environment with 62 beds, indicating a high-level of availability, as the average number of individuals in a residential treatment facility at a time was 18 clients, as of 2016. Clients share semi-private rooms and attend group meetings and lectures in intimate, fully furnished spaces. Meals are served family-style in a communal dining room, and dietary restrictions can be accommodated with advance notice. Depending on the season, guests may utilize the picnic area, sand volleyball court, and walking trails; the indoor gym is accessible year-round.
WHAT ALUMNI SAY
The 19 alumni polled by Rehabs.com at the time of this writing offered highly polarized opinions of Pocono Mountain Recovery Center. Positive opinions typically highlight the facility’s staff as its strength. One anonymous alum gave a perfect five-star rating for the treatment staff’s level of experience and training, writing, “Mentoring staff - they did an awesome job! I've been sober for 4 months now and I'm living a great life!”
Supporting this opinion, alum J.C. added, “The people who work there genuinely care. I think a lot of the techs were in recovery and it made it easier to relate to everyone there.” This former client gave four or five stars to nearly every category, including holistic offerings, level of family participation, counseling options, and treatment of co-occurring disorders.
However, some alumni refuted these positive opinions. Leaving residential treatment after eight days, alum M.K. wrote, “As far as classes, a complete joke. No one had a focus. Counselors only spoke about their own experiences, no discipline, no constructive discussion.” A few former clients commented upon drama amongst facility staff, and many noted feeling ignored or not properly diagnosed.
Mixed opinions were present on Google as well at the time of this writing, where 22 users produced a 3.5 out of five-star average rating. A few former clients appreciated specific staff members and felt that putting in the work made the program worthwhile. Others, however, felt neglected. One-star reviewer J.Y. representatively wrote, "This place is really over priced. It's not a bad place it's just not worth what they charge."
WHAT FRIENDS & FAMILY SAY
The seven loved ones polled by Rehabs to date offered generally positive feedback of Pocono Mountain Recovery Center. A mother of a client awarded perfect five-star ratings for the facility’s counseling options and discharge planning. After describing two failed attempts her daughter experienced at other facilities, she wrote, “This program was definitely more structured and very professionally run and monitored. She's been clean now for 2 years and is motivated to stay that way!” Many other parents cited this center as being life-saving for their children as well.
Also reporting that their child relapsed after previous treatment attempts, a parent commented, “It was the only one he stayed in past 1 week,” adding, “He is happy, back in college and working. Thank you PMRC for giving us our son back.”
Loved ones on Google also generally favored treatment at this center. Parent J.B. wrote, "The day is very structured and the staff is very friendly. However , i didnt give 5 stars because my son really needed a psychiatrist. When it is more mental then drugs/alcohol this isnt the right place , but I must say it definately was a start and eye opener for my son and they work with you as far as the cost."
WHAT STAFF SAY
The six staff members polled at the time of this writing offered mixed opinions. Two employees felt the facility had declined after a different treatment provider took over operations. “Ever since Acadia Healthcare took over PMRC is has been a total nightmare,” an employee wrote. Another survey respondent added, “PMRC is going downhill Quickly.” However, employee Kacey remarked, "They truly go above and beyond for their clients and the clients are the #1 priority!!”
To date, 14 Indeed users provided an average rating of 3.8 out of five stars for working at this facility, and generated similar written feedback. One four-star reviewer wrote, "the place was great before the new owners took over, very disorganized and dishonest and just disgusting." However, another, more positive reviewer commented, "The staff is phenomenal with a few exceptions, which is to be expected anywhere."
PMRC accepts a range of private insurance plans, including Blue Cross Blue Shield, Beacon Health, GHI, and Magnacare.
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