Malvern Treatment Centers-King Road

ABOUT MALVERN INSTITUTE

First established in 1948, the Malvern Institute is an addiction treatment organization that operates six treatment facilities throughout Pennsylvania. The Institute's flagship facility in Malvern, Pa. offers those struggling with substance use inpatient treatment and detoxification. The Malvern Institute also provides various forms of outpatient, medication-assisted treatment, and aftercare at several of the organization's other facilities.

TREATMENT & ASSESSMENT

Clients begin the admissions process by calling the facility for a free benefits check. The facility’s treatment program, known as “The Malvern Model”, combines 12-step programming with a variety of other treatment modalities to create individualized plans for each client. Though treatment length varies, most clients remain in treatment for 90 days, putting the Malvern Institute among the 22.7 percent of treatment facilities in Pennsylvania that offer a long-term (30 days or more) residential program.

Clients at Malvern Institute participate in both group and individual therapy along with family therapy, psychoeducational sessions, and aftercare planning. Those who require medical detoxification may receive either Suboxone or Vivitrol to minimize the discomfort of withdrawal.

Families are included in the treatment program through a specialized program called the Recovery Oriented Community (ROC). ROC provides support and educational programming to loved ones of clients on topics such as healthy family systems, boundaries, codependency, recovery skills, and personality traits associated with addiction.

STAFF CREDENTIALS

The staff at the Malvern facility includes an M.D. certified in addiction medicine as well as several social workers. The Malvern Institute is certified by CARF. CARF-certified facilities make up 30.1 percent of all rehabs in Pennsylvania, according to a 2017 SAMHSA survey. To date, the 13 individuals polled on the matter appreciated the staff's overall aptitude.

Staff Experience and Training: 3.8/5

ACCOMMODATIONS & AMENITIES

Malvern Institute offers 59 residential beds and 21 detox beds in a quiet, residential setting. According to a 2017 SAMHSA survey, the average number of designated beds at residential treatment facilities in Pennsylvania is 48. To date, the 13 individuals specifically polled on the metric approved of the facility's overall cleanliness.

Cleanliness and Upkeep: 4.2/5

WHAT ALUMNI SAY

Of more than seventy alumni surveyed by Rehabs.com to date, about a majority offered highly positive reviews. Alumni praised the facility's staff in particular. "The staff is very caring & willing to help in any way they can," alum E.H. wrote in a representative review. Nine reviewers polled specifically on the staff's level of experience and training gave an above-average rating.

Numerous alumni also felt that the treatment was highly effective, though several expressed dissatisfaction with the holistic offerings. "There is nothing cutting edge, advanced or holistic type treatment," wrote K.E.D. in a representative review. Nonetheless, alumni polled on the matter reported being highly likely to recommend the facility.

Likelihood to Recommend: 4/5
Staff Experience and Training: 3.7/5
Holistic Offerings: 2.9/5

While alumni generally appreciated programming, many felt the approach was singular in its approach, though reported an adequate amount of family participation.

Family Participation: 3.6/5
Counseling Options: 3.2/5

Reviews on the facility's official Facebook page, which Malvern staff can manage, were similarly positive, with 23 people contributing to an average 4.6 out of five-star rating.^[1] On Google, reviews were more mixed, with 23 individuals contributing to an average 3.3 out of five-star rating.^[2]

WHAT FRIENDS & FAMILY SAY

The eight loved ones surveyed by Rehabs.com at the time of this writing also reported generally positive experiences. Most of those surveyed praised the facility's cleanliness and amenities, in particular. “The facility is well kept and in a nice, homey location," wrote an anonymous loved one in a representative review.

Opinions on the staff and the overall treatment, however, was far more mixed. One loved one, A., wrote in a representative review, "Supervisors ignore patients Some staff too young and disrespectful. All the good CA’s Are leaving. Take your loved one elsewhere!"

However, four loved ones polled specifically on the matter praised the level of family participation and communication with family members. "Very willing to speak and work with family members after patient gives permission," wrote A.D. in a representative review.

Family Participation: 4.5/5
Connectivity and Visitor Policy: 4.3/5

FINANCING

Though there is currently no information provided by the facility regarding its costs, the facility's website indicates that the Malvern Institute accepts most major insurance plans. According to a 2017 SAMHSA survey, 69.7 percent of rehabs in Pennsylvania accept private health insurance. The 13 individuals surveyed by Rehabs.com on the cost gave above-average ratings for the facility's affordability.

Affordability: 3.5/5

^[1] https://www.facebook.com/pg/malverninstituteC/reviews/?ref=page_internal
^[2] GoogleReviews