St. Joseph Institute for Addiction

You are very understaffed from what I observed!!!. I am a RN and worked at a drug and alcohol rehab for many years. You need to hire more help to be successful!! People get very irritated when you cant get through to an actual secretary instead of an answering service!!! It would pay the same to have someone there to connect you. I feel like being a nurse and paging a doctor and not getting back to me until 3 hours later and the patient could be dying!! I need to talk to management or whoever hires the staff. You are definitely understaffed!! Not fair to the clients nor the staff!! I will look into this!!!

poor

I had a positive experience. The place was clean{kudo's to the housekeeping}. The food was very good. The nurse's were great. No place is perfect and at St Joe's the staff IMHO is unmanned and overworked which can lead to disorganization. They try very hard, however they need more help. All the employee's I met were dedicated to helping the 'residents' overcome their addiction. I was there during winter, yet the property is nice and am certain in the warmer months it is scenic with a calm peaceful effect. I would recommend this rehab to others/love ones

Strengths:staff Weakness:number of staff. a friend of the family was there and they were good.

I spend a lot of time looking at rehab centers and I chose St Joes because of what they told me on the phone and saw on the website. I had special business needs and was assured if I towed the line I would be given access to things that one would not ordinarily get in rehab. I didn't want to be treated special. I run a business and intake told me they catered to business people, lawyers doctors etc. All of it was a lie. Hell the water didn't work in 3 out of the 6 buildings on site. When I approached the director about my concerns she told me "Do you think your special?" No, I wanted what I was promised and what I was paying for. I was not court ordered so they had no leverage over me. Don't believe they don't take Medicaid, that is a lie. I was sold on the fact that is was a rehab center tailoring to the needs of business professionals primarily dealing with alcohol issues. Nothing was further from the truth. Of the 45 people there 8 were over 30. The rest were court ordered heroin addicts simply trying to hook up with each other. The grounds are spectacular, the staff is kind but very short handed, they complain about it constantly. The admin staff is evil. They spend their time wrangling in the 22 year olds, there is no recovery care of any substance. I could go on and on. Send a love one there or go there yourself at your own peril. I left after 8 days. Found the help I needed from a far more reputable place