CHI Healthcare Network- Colonial House Programs and Services

ABOUT THE COLONIAL HOUSE HEALTH NETWORK

A part of the CHI Healthcare Network, Colonial House Programs and services in York, Pa., offers one of the state's 143 (27.1 percent) residential substance abuse treatment programs. Serving adult, the Colonial House also offers an intensive outpatient (IOP) program, placing it amongst the 261 (49.4 percent) facilities in the state with this offering. However, clients must be alcohol- and drug-free prior to admission, and detoxification services are not available on-site.

TREATMENT & ASSESSMENT

Treatment at Colonial House is 12-step based, and the residential program is designed to last 90 days. During residential treatment, clients participate in individual counseling, group therapy, and relapse prevention workshops, as well as attend lectures and life skills training classes on a range of topics, such as anger management, self-esteem, coping skills, stress management, and health and wellness.

In addition, clients attend Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) meetings daily and participate in a work-therapy program, which consists of jobs that aid in the general upkeep of the facility. A family education workshop is offered for loved ones, and family members are encouraged to participate in counseling with clients during residential care.

Outpatient offerings include a six-week intensive outpatient program (IOP) that meets three times a week, a 12-week relapse prevention track that meets once a week, and gender-specific men's and women's trauma groups that meet once a week for 24 weeks. Clients may also participate individual, couples or family counseling on an outpatient basis.

STAFF CREDENTIALS

According to the facility's website, the treatment team includes a certified alcohol and drug counselor and certified recovery specialists. Colonial House has a staff-to-client ratio of 8:1. Of the nine individuals polled to date by Rehabs.com, the five survey respondents polled on the matter provided positive feedback for the quality of the center's staff.

Staff Experience and Training: 4/5

ACCOMMODATIONS & AMENITIES

The 45-bed residential facility is set on two-and-a-half acres of York countryside. According to the center's website, the two-story building houses residents on the second floor in comfortable bedrooms with separate reading areas. The first floor offers recreation and dining areas, therapy rooms, and administrative offices. The five individuals polled by Rehabs.com on the matter gave above-average ratings for accommodations and amenities.

Facility Cleanliness and Upkeep: 3.6/5
Leisure, Exercise, and Extracurricular Options: 3.6/5

WHAT ALUMNI SAY

Of the five alumni surveyed by Rehabs.com to date, two gave Colonial House positive reviews, two gave the facility mixed reviews, and one gave the center a negative review. Positive feedback praised the facility's solid treatment, quality of counseling, and adherence to the 12-step model; however, Andrew, the one negative reviewer, gave the facility just one out of five stars for its treatment effectiveness and commented that it was too much like a work release program.

However, alum Jody offered five-star ratings for the respect shown to clients and the effectiveness of lead counselors. "I can't say enough good about this rehab! I was given all the tools I needed to succeed!" Jody wrote.

Colonial House received one negative review on CiteHealth as of this writing.^[1] The anonymous reviewer gave the facility one out of five stars for its care, its staff, and its promptness, and two stars for its physical facility. "The main reason to avoid this facility is due to the lack of professional care," the reviewer wrote. "This facility mostly accepts court ordered individuals and they are paid by the County/State. They have no accountability to the patient nor do they care about actual success."

Contrastingly, the outpatient program in particular received three perfect five-star ratings on Google to date.^[2] The facility's Facebook page, which it can manage, also has a high average rating of 4.7 out of five stars from 13 reviewers to date.^[3] Most written comments credited the facility with being life-saving."Awesome staff, great facility. Inpatient and out patient," P.H. wrote in a representative review.

WHAT FRIENDS & FAMILY SAY

Colonial House received mostly positive feedback from the four loved ones polled by Rehabs.com to date. They gave the center high average ratings of four out of five stars for its treatment effectiveness, and two of the respondents noted that the program was solid and no-nonsense. "Very firm with patients, no foolishness," wrote one anonymous loved one in a representative review. Another loved one added, "Good personnel who are very helpful," but felt there was a lack of individualized care.

Despite giving a four-star rating for the level of family participation, one loved one critiqued, "Didn't allow enough contact with people on the outside." However, overall, all four reviewers indicated that they would recommend Colonial House to others.

FINANCING

Residential treatment at Colonial House is priced at $200 per day or $6,000 per month, and private insurance plans are accepted. The facility's affordability received high average ratings from the five Rehabs.com survey respondents polled on the facility's cost.

Affordability: 4.2/5

^[1] http://citehealth.com/reviews/14166

^[2] GoogleReviews

^[3] https://www.facebook.com/pg/Colonial-House-Inc-129244737181324/reviews/?ref=page_internal