The Providence Center - Women'S Roads To Recovery

ABOUT THE PROVIDENCE CENTER - ROADS TO RECOVERY FOR WOMEN

Founded in 1969, the Providence Center is a major provider of behavioral health services in Rhode Island, offering more than 60 programs and services. Since 2014, the organization has been an affiliate of the Care New England Health System.

Roads to Recovery is a residential, gender-separate substance abuse rehab program. The women's program is located in the woods outside the village of Wyoming in southeastern Rhode Island. It is one of 30 (62.5 percent) of facilities in Rhode Island with programs specifically for women. Detox is not available.

TREATMENT & ASSESSMENT

The women's program focuses on the needs of women in recovery. These focuses include trauma and domestic violence, which is only treated in 20 (41.7 percent) of facilities in the state.

In treatment, clients work on building positive relationships and overcoming trauma. The facility also helps with pregnancy health, employment, education, and parenting skills. This center is part of the 17 (35.4 percent) of Rhode Island facilities that provide job training and assistance and part of 15 (31.3 percent) of facilities with support for pregnant women.

Each resident follows an individualized program of individual and group therapy, substance abuse education, and discharge planning. Residents also have access to primary care and other services, such as vocational and legal support, and the program provides housing, basic living skills training, and peer support.

Graduating clients have access to The Providence Center's other substance abuse programs, including sober housing and a recovery community center.

STAFF CREDENTIALS

The treatment team consists of counselors and administrators that can help with non-treatment assistance.

ACCOMMODATIONS & AMENITIES

Three alumni polled by Rehabs.com to date gave the facility one out of five stars for its accommodations and amenities. The center's meals and nutrition received two one-star ratings and a three-star rating.

WHAT ALUMNI SAY

All five of the reviews submitted to Rehabs.com to date from alumni were very negative, with each reviewer giving the facility just one star out of five for its treatment effectiveness. There was little overlap between alumni's comments: "Bad food, poor management, and disgusting facility," C.W. wrote, while M.R. complained of favoritism and poor treatment, and Kaye wrote that she had "little interaction with staff," her treatment consisting primarily of homework and external AA meetings. However, three alumni polled by Rehabs.com to date complained about the facility's staff, citing poor management, favoritism, and a lack of time with credentialed staff.

On Google, The Providence Center has a five out of five star review and a one out of five star review.^[1] C.P. wrote how the staff was “friendly and helpful,” while B.R. wrote how a loved one was “kicked out” of the program.

WHAT STAFF SAY

Staff posting on secondary review sites had left mixed commentary to date: the Providence Center had average ratings of 3.7 stars based on 52 reviews on Indeed.com and 3.3 stars based on 14 reviews on Glassdoor.^{[2] [3]} It should be noted that these reviews apply to the organization as a whole, rather than the women's program in particular. Some reviewers praised their coworkers and described a dynamic environment: "Great team of dedicated people working together to improve the quality of life for over 40 people everyday," one anonymous former employee wrote. However, more than one reviewer cited a stressful environment and high staff turnover.

FINANCING

The Providence Center accepts Medicare, Medicaid, TriCare, and numerous private insurance policies. It is one of only 20 (41.7 percent) of facilities in Rhode Island that accept Medicare.

^[1] GoogleReview
^[2] https://www.indeed.com/cmp/The-Providence-Center/reviews
^[3] https://www.glassdoor.com/Reviews/Providence-Center-Reviews-E265899.htm