Buffalo Valley Inc. - Hohenwald

ABOUT BUFFALO VALLEY INC - HOHENWALD

Founded in 1979, Buffalo Valley Inc operates a number of substance abuse treatment centers in Tennessee, including locations in Lewisburg and Castalian Springs. The Hohenwald facility, which is located about 80 miles southwest of Nashville, is one of 69 (30.4 percent) in the state that offers residential care, and one of 193 (85 percent) that offers outpatient treatment to individuals struggling with substance abuse and co-occurring disorders.

Hohenwald is also amongst the 27 (11.9 percent)Tennessee substance abuse facilities to provide medical detox on-site.

TREATMENT & ASSESSMENT

Treatment begins with a screening to assess the nature of the substance use disorder as well as determine whether any co-occurring disorders are indicated.

For individuals seeking medically-monitored detox, services are available 24 hours a day, seven days a week. The detox period may last up to five days.

Programming for those in residential treatment is 12-step based and combines individual and group counseling with motivational interviewing (MI), meditation classes, a family program, life skills workshops, and relapse prevention work. The center also offers job training and job placement services, GED support, and vocational rehabilitation services.

A partial hospitalization program (PHP) is available up to seven days a week, and intensive outpatient programming (IOP) typically consists of three sessions a week.

Aftercare options include transitional housing run by Buffalo Valley and connections to support systems such as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA).

STAFF CREDENTIALS

According to the facility’s website, the treatment team includes a psychiatrist, a psychologist, and a full nursing staff, along with licensed counselors. The 10 former clients and their loved ones polled by Rehabs.com evaluated the staff’s level of training and experience mostly favorably.

Facility staff are experienced and well-trained: 3.4/5

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the facility regarding its living arrangements and related offerings. The 11 former clients who evaluated Buffalo Valley’s accommodations and amenities gave them above-average ratings.

The facility is clean and well maintained: 3.5/5

This facility offers excellent leisure, exercise, and extracurricular options: 3.1/5

WHAT ALUMNI SAY

Alumni reviews for the Hohenwald location were mixed. Of the 17 alumni surveyed by Rehabs.com at the time of this writing, eight gave the facility positive reviews, six gave the facility negative reviews, and three gave the facility mixed reviews. Complaints included ineffective treatment, unkempt and unsafe facilities, uncaring and inexperienced counselors, and the inability to properly treat co-occurring disorders. Two former clients even went as far as to describe the program as a “nightmare.” The five alumni polled to date gave the lowest average-ratings to these two categories:

The facility has high quality holistic offerings: 2.2/5

There are many counseling options to choose from depending on the client's preference: 2.6/5

Satisfied clients, on the other hand, reported that the facility was clean, well-maintained, and offered a staff with knowledgeable doctors and psychologists. Three reviewers credited the facility with changing their lives, while another commented to Rehabs.com that attending the program was the best decision they ever made.

The five alumni polled on the following metrics provided higher average ratings for the following categories:

Family/loved ones are able to participate in treatment through facility programming: 3.6/5

I would recommend this facility to a friend or family member who was considering treatment: 3.5/5

WHAT FRIENDS & FAMILY SAY

Reviews from loved ones gathered by Rehabs.com were split down the middle. Of the eight loved ones polled to date, four were negative and four were positive. The most common concerns were poor communication with family and a lack of individualized treatment and client concern. In a review representative of negative feedback J., whose son attended the facility, wrote, “They are only out for the grant money. They don't give a (care) about the people, hands down. Do yourself a favor and go somewhere besides here.” Like the alumni, six family members and friends polled to date granted the lowest average-ratings to holistic offerings and counseling options.

The facility has high quality holistic offerings: 2.2/5

There are many counseling options to choose from depending on the client's preference: 3.2/5

On the other hand, the four friends and family who offered positive feedback reported to Rehabs.com that the program, while not a spa getaway, was perfectly adequate for their loved ones. “If you are looking for a place to help heal from an addiction this is a good place to start,” wrote one anonymous commenter in a representative review. “They will do a good job meeting you where you are at in your addiction & knowing how to move forward with your life.”

Those polled expressed satisfaction with the level of family participation and the visitor policy, but overall, would not recommend this facility to others.

Family/loved ones are able to participate in treatment through facility programming: 3.3/5

The connectivity and visitor policies are fair: 3.4/5

I would recommend this facility to a friend or family member who was considering treatment: 2.8/5

Loved ones on Google at the time of this writing, where a 3.3-star average rating was generated from 15 reviews, were not satisfied with this facility.^[1] One user expressed difficulty with getting mail to their loved one, and another expressed the same frustration about being unable to reach them via phone. Many negative comments also remarked upon Civil Rights, and in a representative review, M.S. wrote, "This place openly violates Civil Rights and is a religious rehab cheaply disguised as a drug rehab."

WHAT STAFF SAY

The sole staff member polled by Rehabs.com to date, R.L.E., gave high ratings to the staff's level of training, the facility's programming, and its affordability. Noting that he has seen many individual succeed at this facility, R.L.E. added, "i believe in this place."

Contrastingly, while not a Buffalo Valley staff member, V.A.E., who reported Rehabs.com that she volunteers at a homeless shelter that has helped several women who have attended the Hohenwald program, gave the facility negative feedback. “We have had several women go through this program with no reduction in their additions,” she wrote. “They all have stated that the facilities, kitchen especially is not well maintained. No individual counseling was provided to them, which could be because their way was paid for by the state.”

With a 3.2-star average rating from 18 employees on Indeed at the time of this writing, positive comments tended to praise compassionate coworkers and negative comments critiqued management.^[2] In a representatively positive comment, one staff member wrote, "The best part of the job is some of my coworkers it is a great family environment;" on the negative end of the spectrum, one employee described the management as "corrupt."

FINANCING

While the facility's costs are not listed online, nine former clients and their loved ones polled by Rehabs.com to date gave high ratings to the center's affordability.

Treatment is affordable and/or payment plans, scholarships, or financial assistance are available: 4/5

^[1] GoogleReviews
^[2] https://www.indeed.com/cmp/Buffalo-Valley-Inc/reviews