ABOUT SANTÉ CENTER FOR HEALING
Santé Center for Healing in Argyle, Texas, provides a full continuum of care for those dealing with substance abuse and other addictions. It has one of the just 126 (25.8 percent) non-hospital residential treatment programs in the state. The facility also offers transitional living and outpatient treatment options. This is also one of the only 44 (nine percent) treatment centers in Texas where medically managed detoxification is offered on-site.
TREATMENT & ASSESSMENT
Santé Center for Healing blends evidence-based practices, such as, cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), with holistic treatment options. Clients will participate in individualized treatment plans that may incorporate 12-step lectures and meetings, individual and group therapy, and eye movement desensitization and reprocessing (EMDR).
Holistic programming involves yoga, massage therapy, high and low rope course challenges, and equine, music, and art therapy. Family therapy is provided as needed.
Intensive outpatient therapy is provided in three phases that are typically completed in 24 weeks. Support groups, group, individual, and family therapy, and medication management under the supervision of master’s-level counselors is provided.
Alumni can participate in aftercare and relapse prevention that involves 12-step meetings and alumni events.
STAFF CREDENTIALS
Santé Center employs master’s-level therapists certified in PTSD, EMDR, and DBT, psychologists, addictionologists, nurses, and dietitians. In Texas, 98 percent of all substance abuse treatment facilities have continuing education requirements for staff.
ACCOMMODATIONS & AMENITIES
Santé Center for Healing provides furnished shared rooms with twin beds, on-site laundry services, and a shared dining area. Clients can enjoy outdoor beach volleyball, a workout center, walking trails, and outdoor seating. The center is also within walking distance to public transportation.
WHAT ALUMNI SAY
Ten alumni surveyed by Rehabs.com to date gave mostly negative feedback, with alumni commenting upon low-quality food, disrespectful staff, and other specific problems. “The food was inedible, the cleanliness was subpar and the overall tone and environment was demeaning, outdated, and depressing,” wrote alum S.B. “AVOID THIS HECK HOLE AT ALL COSTS,” wrote another anonymous alum. “Sante deals with relapses in a condescending way, attempting to scare you out of relapsing,” wrote David. “No real treatment here with real scientifically proven methods."
Yet, two positive reviews praised “skilled and compassionate” staff, though one reviewer noted the price of the facility and lack of meal choices as drawbacks. Even so, this former client provided four- and five-star ratings for most of the 15 polled metrics, including the amount of family participation and holistic offerings. However, other anonymous alum felt that the center did not offer enough individual treatment and left treatment early because “these issues were not being met,” giving counseling options just one out of five stars, and indicated that he would not recommend the center and that treatment was not worth the cost.
At the time of this writing on Google, 56 users gave generally more positive feedback, offering an average rating of three out of five stars..[1] Written feedback was very polarizing: many former clients praised the staff for being attentive, and in a representative positive review, S.C. noted, "The first group session I walked into... I immediately felt welcomed and at home." However, many other alumni comment upon feeling that treatment was not worth the cost and that their medication was mismanaged.
Feedback was more positive on the center's Facebook page, which its management can edit, with a 3.9 out of five-star average rating based on 43 reviews.[2] A frequently cited concern, though, was that the 30-day program was not long enough. Many clients felt misinformed about how long they needed to stay and how much the program would end up costing. Six Yelp users echoed this concern, giving just 1.5 out of five stars for the facility.[3] "My counselor was great but this Center is clearly all about the money. They give patients powerful narcotics for Detox and at the same time give them financial paperwork and don't adequately explain anything," C.L. wrote in a representative review.
WHAT FRIENDS & FAMILY SAY
The sole family member surveyed by Rehabs.com to date, S., wrote, “great location... caring staff… they got to the root of the problem in less then a week.” The loved one gave perfect five-star marks to holistic and counseling options, pricing, and family involvement.
WHAT STAFF SAY
The single staff member surveyed by Rehabs.com as of this writing considered staff to be a facility strength, but indicated that the center needed to offer more family services. This individual awarded four out of five stars for holistic offerings, admissions & discharge procedures, and treatment of co-occurring disorders, and three stars for counseling options and connectivity policy.
On Indeed, 12 current and former staffers gave 3.7 out of five possible stars to the facility.[4] One former employee referred to management as a “class act” that cares about their employees and wrote that the center had a “great atmosphere.” A former residential nurse added that Santé Center for Healing is located in a “serene environment.”
FINANCING
Santé Center for Healing is in network with several insurance companies like Cigna and provides financial assistance options as needed.
[2] https://www.facebook.com/pg/SanteCenter/reviews/?ref=page_internal
[3] https://www.yelp.com/biz/sante-center-for-healing-argyle
[4] https://www.indeed.com/cmp/Sant%C3%A9-Center-For-Healing-1/reviews
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