ABOUT MEMORIAL HERMANN PREVENTION AND RECOVERY CENTER
For over 30 years, Memorial Hermann Prevention and Recovery Center (PaRC) has provided a full continuum of substance abuse treatment services, including inpatient residential treatment, intensive outpatient treatment (IOP), partial hospitalization (PHP), detox (available at only 9% of Texas facilities) and aftercare services. Services are available to adults, in addition to specific programming for adolescents, which is offered by only 137 (28.1%) of facilities in Texas.
The center also offers specialized tracks for executives and professionals, as well as individuals struggling with chronic pain.
TREATMENT & ASSESSMENT
The detox unit at PaRC is open 24 hours a day and can provide same-day treatment. While in detox, clients remain under constant supervision. They are administered symptom-relieving medications and regularly meet with counselors for support and guidance.
Clients who move on to residential inpatient treatment typically stay at PaRC for 30 to 90 days. During this time, clients are introduced to the 12-Steps and participate in individual, group, and family therapy. Holistic and alternative offerings include equestrian therapy, aquatic therapy, drum/music therapy, acupuncture, and physical therapy. Workshops focus on addiction education and relapse prevention. Though the program is structured, clients are allotted free time for relaxation, exercise, and recreation.
For those who require less intensive treatment, PaRC offers outpatient care at two levels. Partial hospitalization clients receive counseling and education during business hours, Monday through Friday, and for two hours on Saturday mornings. PaRC’s intensive outpatient clients participate in similar activities, but attend four three-hour sessions a week. Intensive outpatient treatment typically lasts between four and six weeks. All clients, regardless of their treatment program, are eligible to participate in one year of aftercare services.
Detox, residential, and outpatient treatment are also all available for teens ages 13 through 17. In Texas, the median number of teens in this age group participating in illicit drug use is 3.16%, and 3.06% of teens needed but did not receive treatment at a specialty facility for illicit drug use in the past year. The typical stay for teens at this facility is 30 to 45 days and it follows similar programming to that of adults.
According to the facility’s website, the treatment staff consists of physicians, psychiatrists, nurses, psychologists, social workers, and counselors.
ACCOMMODATIONS & AMENITIES
Clients share modestly furnished bedrooms with one other resident. Meals are prepared on-site by PaRC’s dietary team, and clients have access to snacks day and night. When not in therapeutic or educational sessions, clients may use the on-site fitness, computer, and recreation rooms. Outdoor amenities include serenity gardens and a functioning greenhouse. Services are offered in the campus chapel, but participation is voluntary.
WHAT ALUMNI SAY
The alumni surveyed at the time of this writing by Rehabs.com reported mostly positive treatment experiences. 12 alumni indicated that they were very pleased with the treatment they received.
I would recommend this facility to a friend or family member who was considering treatment: 4.7/5
“The steps they have you work to get sober and to handle detox are amazing,” Shaun wrote. These alumni generated extremely high rankings for many of the other categories on which they were polled as well.
Family/loved ones are able to participate in treatment through facility programming: 4.4/5 stars
Facility staff are experienced and well-trained: 4.5/5 stars
Kathryn noted the “understanding, non judgemental enviorment” and “amazing counselors.” Alumni were also impressed with the facility’s level of cleanliness and the center’s connectivity/visitor policies.
While no evaluated aspects of the center received under three stars, alumni were least impressed with the center’s holistic offerings.
The facility has high quality holistic offerings: 3.2/5 stars
Additionally, some alumni mentioned overcrowding and inadequate staffing. One anonymous alum wrote that “there were not enough doctors for one-on-one.”
The one former client to comment on Google gave a perfect five-star rating. This individual praised the staff, the programming, the extracurricular activities, and the food.
At the time of this writing on Yelp, five reviewers also generated a high average of four out of five stars. Each of these users commented on the intensity of the program and noted that outside communication was limited, especially in the first few weeks of treatment. Some criticized this, but most felt it was both a necessary and helpful part of the treatment process. Former client S.S. representatively commented, "A solid foundation was built for me to recover successfully." One otherwise satisfied reviewer noted, "You must self-pay or have good insurance to be admitted."
WHAT FRIENDS & FAMILY SAY
Overall, the 13 friends and family polled by Rehabs.com to date were pleased with their loved one’s care. When asked, on a scale from one to five, how likely they were to recommend the facility to others, 12 survey respondents provided an average rating of 4.5 out of five stars. Karen described her son’s experience as “positive” and the family groups as “powerful.”
Loved ones were also impressed with the staff’s level of experience and training, the program’s counseling options, the facility’s affordability, and the program’s level of family participation, which received respective ratings of 4.67, 4.08, 4.25, and 4.42 out of five. “Offered family meetings, family aftercare, three-day family program, Al-Anon meetings. Best place to send a loved one,” one anonymous loved one wrote.
The sole reviewer on Citehealth to date gave five out of five stars. This parent remarked on having two children who both received support in this facility and gained all the tools they needed to stay sober.
WHAT STAFF SAY
To date, two staff members provided positive reviews of the facility, while two staff members provided more mixed reviews and one provided a negative review. The staff members gave four out of five star ratings for the facility’s holistic offerings, family participation, affordability, and available counseling options.
However, one staff member commented on the lack of management encouragement to receive training and certification “outside the facility.” The staff member wrote: “Too much of a cookie cutter program. Not enough use of alternative evidence based therapies for related problems such as insomnia, tension, etc.”
According to the facility’s website, many insurance plans are accepted, including those from Aetna, Blue Cross, and Cigna. Additionally, the facility's HealthGrove page indicates that state insurance other than Medicaid is accepted, as well as Access to Recovery (ATR) Vouchers, which only 5.9% of Texas facilities take.
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