ABOUT THE RIGHT STEP HOUSTON CENTRAL
A part of The Right Step organization, one of the largest networks of rehab centers in the southwest, The Right Step Houston Central location offers residential addiction and mental health treatment services to adults. It also provides medical detox, which is available in just 8.4 percent of residential treatment facilities in Texas.
TREATMENT & ASSESSMENT
All clients receive a comprehensive assessment upon admission to determine the appropriate level of care. Residential programming is gender-specific and incorporates evidence-based treatment modalities such cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT), the latter of which is offered by less than half of treatment centers in Texas (44.1 percent).
In addition, the rehab offers a specialized group designed to help clients address shame and trauma. Only 30.2 percent of treatment facilities in Texas offer special programming for clients who have experienced trauma.
Holistic activities such as yoga, meditation, art and music therapy are also offered, along with recreational activities such as basketball, softball, and group outings. Additionally, weekly aftercare support meetings are provided free of charge for clients who successfully complete residential treatment
The facility’s treatment team consists of a board-certified psychiatrist, registered nurses, master’s level clinicians, and other addiction specialists and therapists. To date, the 23 individuals polled by Rehabs.com about the staff gave them above-average ratings.
Staff Experience and Training: 4.3/5
ACCOMMODATIONS & AMENITIES
Clients are housed in comfortable “home-like bungalows” in a neighborhood close to museums, restaurants, and other attractions. At the time of this writing, the nine alumni surveyed about the rehab's overall upkeep gave it above-average ratings.
WHAT ALUMNI SAY
The majority of former clients surveyed by Rehabs.com to date (13 out of 15) gave The Right Step Houston Central positive feedback. Many credited the rehab with saving their lives, and praised the facility for its effective and comprehensive therapy. "The Right Step really helped me to understand my disease and what was happening to my mind, body and soul. Without this information and the support from the staff to this very day, my life would have been over," Leroy wrote in a representative review.
To date, the nine alumni polled specifically on the matters appreciated many aspects of the facility's overall programming and reported being highly likely to recommend the facility to others.
Would Recommend: 4.6/5
Family Participation: 4.6/5
Counseling Options: 4.3/5
The facility earned an average rating of 3.4 out of five stars based in 26 Google reviews and a 4.1 out of five star rating based on the opinions of 70 individuals on Facebook, which the facility may manage. Across both sites, feedback left by alumni was mixed. While many people reported positive experiences and success in the program, there were also complaints about rude staff and a lack of aftercare support. "Not enough support after inpatient.. Intake is rude and you can never get the same person to talk with twice," Judy noted on Facebook.
WHAT FRIENDS & FAMILY SAY
To date, the 13 loved ones polled by Rehabs.com on specific metrics approved of most aspects of the facility, specifically praising the facility's staff and the level of family participation. "My loved one was there a month and the rehab was successful. There was a very fine doctor on staff," one loved one wrote. Another survey respondent added: "It helped my mother with her alcohol addiction. She is now a much happier, healthier person."
Staff Experience and Training: 3.8/5
Connectivity/Visitor Policy: 3.8/5
Family Participation: 3.7/5
Some loved ones were critical of the cleanliness of the facility, a lack of aftercare, and a perceived leniency in terms of client supervision.
WHAT STAFF SAY
The one staffer polled by Rehabs.com at the time of this writing gave the facility positive feedback, awarding it five out of five stars for its connectivity, its family participation, its cleanliness, and its counseling options. “I been with the company for 10 years and it help a lot of people and doors always open to to help,” they wrote.
The Right Step is a preferred provider with Aetna and United Healthcare, and it also works with more than 15 other well-known insurance companies. The 23 individuals polled by Rehabs.com concerning the rehab's costs indicated that it was generally affordable.
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