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Promises Austin - A Promises Behavioral Health Company

840 County Rd 420, Spicewood, Texas, 78669
Facility Photo

About Promises Austin - A Promises Behavioral Health Company

Promises Austin provides drug and alcohol addiction treatment in a luxury setting. The residential rehab admits a limited number of clients at a time to ensure that each individual receives customized care and a personalized treatment plan. Evidence-based modalities are coupled with 12-step practices and holistic therapy to provide patients with a complete continuum of care. There are also plenty of amenities and activities offered to establish healthy, feel-good habits and ensure that the challenges and obstacles faced during treatment are handled and overcome in comfort.

Facility Location

Treatment Center Details

Service Settings
Treatment Approaches
Payment Accepted
Special Programs
License/Certification
Outpatient
Residential
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Residential detoxification
Long-term residential
Short-term residential
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Trauma-related counseling
12-step facilitation
Private health insurance
Cash or self-payment
Adult women
Adult men
Clients with co-occurring mental and substance use disorders
Clients who have experienced trauma
The Joint Commission
Service Settings
Outpatient
Residential
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Residential detoxification
Long-term residential
Short-term residential
Treatment Approaches
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Trauma-related counseling
12-step facilitation
Payment Accepted
Private health insurance
Cash or self-payment
Special Programs
Adult women
Adult men
Clients with co-occurring mental and substance use disorders
Clients who have experienced trauma
License/Certification
The Joint Commission
Type Of Care
Pharmacotherapies
  • Show All
Transitional Services
Recovery Support Services
Detoxification (medical Withdrawal) Services
  • Show All
Education And Counseling Services
Facility Smoking Policy
Gender Accepted
Facility Vaping Policy
Ancillary Services
Show More Treatment Center Details

Patient Reviews

Overall Rating
3.8
(26 reviews)
5
4
3
2
1
  • Accommodations & Amenities
    3.8
  • Treatment Effectiveness
    3.1
  • Meals & Nutrition
    4.3
5.0
JL
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I had no idea what to expect but I was truly amazed on a daily basis how much I learned from group sessions, feedback, and counselors - it was all such an enriching experience. The grounds are beautiful and the food is excellent! I’m looking forward to a healthy new life and I couldn’t be more excited!
1.0
C.M
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
First of all, they don’t tell you that personal trainers,yoga and message therapy is not included in the day rate,and costs extra (fine print).Also,doctor’s bills are separate and the session rate is not in the financial agreement.So basiclly,you are giving them the ok to say the doctor can charge you whatever the doctor wants,by signing agreement.I gather this could mean a massive bill outside what insurance will pay.The admission process in my case was handled in the open (dayroom/kitchen) in front of other clients/chef.The “medical assistant” tried to act like a nurse and was not very nice to my loved one.I wouldn’t say rude,but I will say for the already stressful experience of going to a new place and starting treatment that kindness and understanding would be the order of the day.Which,it was not.Most concerning was the inability to answer simple,but obvious questions by the “facility’s director”.I did not let my love one complete admissions process.Red flags everywhere!We need treatment,but not theirs.
2.7
April
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
What a waste of time, energy, emotion, and money! Would never recommend, we came out worse than going in.
4.7
Heather B
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Promises saved my life. As someone coming in with severe addiction and suicide being what seemed to be my only option, this place was absolutely the LIGHT I needed! My doctor was first rate with dual diagnosis. He took me away from my daily narcotic regime (which at first I hated him for) and put me on a new one that addressed all my issues, but didn't have the propensity for abuse. My therapist was the perfect combination of blunt realism and empowering positivity. The groups were powerful and eye opening. The fostering of "getting to the root of the illness/ addiction" so I could [understand] appropriate my feelings.... was (in MANY years of therapy) something no one had ever thought important for me to [recognize] learn. Promises is an all encompassing program. We attended [in] facility meetings, as well as a variety around town. The weekend outings were therapeutic, esteem building and gave me a chance to realize I could (a) HAVE FUN (b) ACHIEVE A NATURAL (adrenaline rush) . HIGH (c) BE PART OF A TEAM (healthy . relationships with others) (d) START TO TRUST (myself and others) As for the others... who had less than stellar reviews, all I can conclude is that maybe they weren't ready to do ANYTHING IT TOOK ( trust tyre process by turning their OWN will over even though they didn't like some of the requirements) to get clean. ....... oh they DID get one thing right though. The food is PHENOMENAL😄😄😄😄 Give this place a chance (I would have said SHOT.. but it seemed inappropriate😂)!
stonefruit
good food, good location. worse than worthless management, treatment program (treatment staff unqualified, authoritarian, and stupid), and \"educational\" programming. absolutely horrible place, not to mention it costs a fortune - for nothing. do not go uder any circumstance