Nightmare. Literally. I will list the fact and you can discern for yourself. I paid out of pocket for my friend to get the help he needed. First, don’t believe the intake counselor when they tell you the center can take your loved one through the 12 steps in 30 days. In 21 days (the amount of time spent at the center); he went through step one. They told me he started step 2 on his 20th day. He only saw his 12-step counselor 2 times during his stay. At this rate it would have taken 34 weeks! Second, the AC was out in his room for 4 days. They had to move the meetings it was so hot. FYI Texas heat is no joke. Third, my friend got a staff infection when he was there and didn’t receive medical treatment for 48 hours. Many issues with this situation. Fourth, the rehab roomed my friend with a schizophrenic person that talked to himself. My friend woke up with this person standing by his bed with no clothes on watching him. This same person urinated on the bathroom floor and the rehab did not clean it up for 3 days. Health Code violation. Naturally the center told me that all of these situations were handled as soon as they found out about them and insinuated my friend lied about all 5 stations. Why did these situations even happen? 1- Does not push 12-step program 2- Bad AC in Texas 3- Two days wait for emergency medical treatment 4- Gave my friend a Schizophrenic roommate 5- Did not clean up urine for 3 days. This rehab is not safe and does not maintain a clean or healthy facility. Send your loved one somewhere else. They didn’t entertain the thought of reimbursing me my funds for the 9 days not spent at the center either. Nova Recovery Center in Wimberly Texas is a Nightmare.
