Recovery Ways At Copper Hills - Salt Lake City

(This is a revised review.) Pick another place. Any other place will do. I lost my faith in Dr. Pham and their medical department.

Pick another place. Any place.

As a MFT working with addiction for over 20 years I\"m always looking for a treatment center that will truly capture the needs of my clients. My interactions with Recovery Ways has consistently served this purpose and I find them to be professional, attentive and affordable. I am particularly impressed with their West Coast Representative, Mr Quinn Dentler, whose responsiveness and genuine caring has helped me with some difficult situations.

On December 31st my son was referred to Recovery Ways in Salt Lake from a facility in California. They assured me if I bought my sons plane ticket they would see him through the remainder of his program, after care included, and that they’d already cleared his insurance coverage. Day 17 they tell him he has 3 days of coverage and there is nothing they can do. After much intervention, by me, they finally decided to work that out and promised they would see him through his recovery. On day 29 they tell him you’re out. You have 3 days and we’re transferring you to another state for sober living because we don’t provide that here. Day 30 comes and they pull him out of a group therapy session and notify him that he has less than 24 hours to vacate the premises. Just like the initial consultation, where promises were made, in an aggressive tactical manner, I finally spoke with his case manager. Keep in mind he’s been there 30 days and there was no other contact with case management until they were ready for his exit. Our conversation clearly didn’t provide the answers she was looking for. There are people there that I felt had his best interests. His therapist and the family interventionist were both engaged and involved. When you try to advocate for your family and you get nothing but controlling demanding behavior please look in another direction. He’s landed now in Denver and it’s now l up to him to do the rest. Please don’t place your hopes and dreams in these people’s hands. Not only is it stressful as a loved one, please consider the impact it has on the addict.

One of the worst treatment centers I've ever encountered.